Retreat Crassula Ovata

Retreat Crassula Ovata

Traveller (51)
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Room & Suite (22)
Dining (2)

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Fully refundable before Thu, 6 Jun
₹4,425
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

3.5
#18 of 43 small hotels in Pelling
4.3 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
3.2 of 5 bubbles
Service
3.3 of 5 bubbles
Value
Majestically stands at Pelling on a highest top near helipad, presumably parallel to the world highest peak Mt. Kanchenjunga, proudly represents the true beauty of pelling. Location, itself the only prime view point of Pelling, surrounded by lushly greeneries that as well holds spiritual vibration closely blessed by two ancient Buddhist monasteries, Pemayangtse and Sagachoeling and rio potala.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Restaurant
Room features
Housekeeping
Room service
Bath / shower
Complimentary toiletries
Good to know
HOTEL STYLE
Mid-range
Romantic
Languages Spoken
Hindi

Location

Upper Pelling New Helipad, Pelling 73113 India
22Reviews1Q+A10Room tips
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  • 5
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Detailed Reviews
sam h wrote a review Jan 2023
Tomball, Texas70 contributions4 helpful votes
+1
4.0 of 5 bubbles
This is a cozy small hotel to welcome you with great staff and food. Rooms are offered with very basic amenities. Bring your own toiletteries along with a hair dryer if u r use to it. We booked this tour with 'sikkim tour' and they did an excellent job by selcting this hotel. Room with great view (unfortunately I visited off season) is clean and so us the bathroom. Only issue with bathroom is be very careful on the wet floor. The floor tiles are sleepry and have risk of falling off. The breakfast has a very limited choice although they call it buffet. i, e if you wan the egg in different way they will only give boiled egg (!)
Only negative comment is on their super weak internet connection. In this digital age no one would accept a weak and disruppted connection. Overall good stay.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: If you want to stay at a clean place this hotel is for you.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bidyut M wrote a review May 2023
Kolkata (Calcutta), India20 contributions3 helpful votes
4.0 of 5 bubbles
The stay at Crassula Ovata was very nice. It was a pleasant stay , staffs were very courteous , food was good and top of it the views of Mt Kanchenjunga. Nearby attractions are easily accessible. Great views of the Buddha deity on the Skywalk are visible from the hotel.
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Date of stay: May 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sangita B wrote a review Mar 2023
Kolkata (Calcutta), India10 contributions
+1
4.0 of 5 bubbles
Great ambience and warm welcome from the staff. Great view from the room and restaurant with delicious buffet breakfast served hot. Overall experience was very good. Breathtaking view of Kanchenjunga and the Chengzeig statue. Free wifi and complimentary tea kit was provided in the rooms. Room no. 103 and 104 are best rooms with mountain view.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shubhakant wrote a review Jan 2020
Pune, India24 contributions5 helpful votes
+1
2.0 of 5 bubbles
The rooms are good, the location is excellent, the food was okay.. the only issue we had was that it was extremely cold and they turned off power supply to save generated fuel from midnight to 5:30am. Had a hard time falling asleep in the cold.. They provided room heaters at additional charge of 300 per night but that was useless since the power was tuned off the whole time. Worse.. there was no-one at reception to help or answer or explain throughout the night. Using my mobile phone torch I went up and down the floors looking for someone to help but could not find anyone. At 5:30 in the morning finally saw the office manager who then went downstairs and turned on the power. For a hotel at a hill station in winters.. this was a bad experience. Once again, the location and the room are excellent though.
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: The rooms in the floor below the reception facing Kanchenjunga have amazing views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
partha roy wrote a review Jun 2022
Hatta, United Arab Emirates21 contributions3 helpful votes
5.0 of 5 bubbles
We have stayed there in the month of August, one of the best hotels in Pelling worth staying , located in upper Pelling, well facilitated with transportation service from airport drop to palling and ravangla tour. We simply loved everything about crassula specious room, breath-taking view of Kanchenjunga (if sky is clear). we were not so so lucky see Kanchenjunga this time. Very professional staff, super nice breakfast buffet.
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Date of stay: April 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: if budget permit super deluxe rooms, like 204 or 104 best two rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dostbhaskar wrote a review Oct 2023
Bharuch, India48 contributions6 helpful votes
5.0 of 5 bubbles
We stayed at this hotel and had a good experience. Kanchenjangha view is exceptional from the balcony. Always ask for top floor. You will get best view of snow peaks and valleys. Even if seating in balcony whole day without going out is worthy. However peace and calmness has to be in your priority.
1.Property is well decorated.
2. Crew is exceptional with very high level of co ordination. Booking officer Mr Avijit was my single contact point and served my needs effectively.
3. Hotel manager and restaurant manager are very friendly and efficient.
4. We tried North Indian dishes (both veg and non veg) and found quality is premium.
5. Both ladies in reception are effective in their duty.
6. They have provided generator backup even in 4 am. Hats off to the staff.
7. A travel agency owned by hotel owner himself provide vehicle for all transportation needs of guest. Advantage is you will get street price without any middle man commission for transport.
8. We came to know owner keeps close monitoring of entire crew. That somehow show results in Oct 23.
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Date of stay: October 2023Trip type: Travelled with family
Room Tip: 1. Ask for top floor room for best view. 102 and 104 room no we have experienced. 2. Maintain...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Adventure00675390395 wrote a review Dec 2023
3 contributions
1.0 of 5 bubbles
I was traveling pelling from 01.12.23 to 03.12.23 with my family.
The hotel location is good. But the manager's behaviour (Mr. Bijay gurung) was not supportive and professional.

Pros : Location.The view of kanchanjanga is good but you can have good view from any less priced hotel of Middle pelling or lower pelling.

Cons :
1. You can't order food snacks at the evening, as the cook shall be busy preparing dinner.
2. Ther won't be any service after 9 PM.
3. There shall be frequent power cut. Backup is there but to get that you need to wait for 30 mins.
4. The manager's behavior is not friendly and professional. There are many negetive feedback regarding Mr. Bijay Gurung's behaviour, I also witnessed the same. There was a plumbing issue and self has complaint the same. The issue was not resolved till we stayed there, while asked to the manager why is not solved. He denied the same by saying plumber has solved it and he was not bothering about taking feedback from the customers. And he simply said to give feedback with Dont care attitude. It seems they don't care about any review as they are getting booking on regular basis.
5. Food was not good and you won't be getting many items from the Menu.
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Date of stay: December 2023
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Pls avoid this hotel if you have options.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dr Souvik C wrote a review Nov 2023
Kolkata (Calcutta), India1,321 contribution86 helpful votes
+1
5.0 of 5 bubbles
I went to Retreat Crussula hotel in Pelling with my mother wife and two sons. The rooms were very good. From the balcony Mount Kanchenjungha was visible. Dinner was complimentary with lovely chicken curry butter tawa roti rice and sweets. Breakfast was complimentary with lovely omelette, poach, toast, aloo ka paratha and tea. The conduct of staff was lovely with special reference to staff KC.
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Travellers should take room facing mount Kanchenjungha
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sundeepmukherjee wrote a review Feb 2022
Kolkata (Calcutta), India62 contributions62 helpful votes
5.0 of 5 bubbles
A view point from where one enjoys the sunrise and sunset... The Helipad. Sitting atop the Helipad is this quaint hotel from the mountain facing rooms you get 180 degrees view of Sunrise, Sunset and the magnificent mountain ranges, the Sleeping Buddha and the crown of them all Mt. Kanchendzonga. Absolutely stunning. This property should be chosen only because of its View from Bed and nothing else.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amey Malunjkar wrote a review Oct 2020
3 contributions
4.0 of 5 bubbles
Came pelling after lockdown for solo trip and hotel crasulla allowed me to stay where all hotel services denied..
Friendly service and awesome view point from balcony.
Love the service and housekeeping service as well.
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Date of stay: October 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from bijoy gurung, General Manager at Retreat Crassula Ovata
Responded 19 Oct 2020
DEAR GUEST THANK YOU SO MUCH FOR YOUR FEEDBACK.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adventure00675390395 wrote a tip Dec 2023
3 contributions
1.0 of 5 bubbles
"Pls avoid this hotel if you have options."
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Dr Souvik C wrote a tip Nov 2023
Kolkata (Calcutta), India1,321 contribution86 helpful votes
5.0 of 5 bubbles
"Travellers should take room facing mount Kanchenjungha"
Read full review
dostbhaskar wrote a tip Oct 2023
Bharuch, India48 contributions6 helpful votes
5.0 of 5 bubbles
"1. Ask for top floor room for best view. 102 and 104 room no we have experienced. 2. Maintain food ordering time as communicated by restaurant manager. "
Read full review
Navigate20963813226 wrote a tip Jul 2023
5 contributions
3.0 of 5 bubbles
"Keep a cam head "
Read full review
Atul Kulkarni wrote a tip May 2023
Pune, India2 contributions
3.0 of 5 bubbles
"Check the weather report before coming as except the location & View hotel has nothing to offer!"
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Not the right property for you?
There are more places to choose from in the Pelling area.
PRICE RANGE
₹2,745 - ₹4,492 (Based on Average Rates for a Standard Room)
LOCATION
IndiaSikkimWest SikkimPelling
NUMBER OF ROOMS
17
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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RETREAT CRASSULA OVATA (Pelling, Sikkim) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Retreat Crassula Ovata
Which popular attractions are close to Retreat Crassula Ovata?
Nearby attractions include Pemayangtse Gompa (2.1 km), Rabdentse Ruins (2.6 km), and Kanchenjunga Falls (7.2 km).
What are some of the property amenities at Retreat Crassula Ovata?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
What food & drink options are available at Retreat Crassula Ovata?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Retreat Crassula Ovata?
Yes, free parking is available to guests.
What are some restaurants close to Retreat Crassula Ovata?
Conveniently located restaurants include Grains by Udaan Pine Crest, Pelling, Grains By Udaan Olive, Pelling, and Lotus Bakery.
Is Retreat Crassula Ovata located near the city centre?
Yes, it is 0.3 km away from the centre of Pelling.
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