Hotel Phamrong Retreat
Upper Pelling, Pelling 737113 India
Get rewarded with One Key
StayForLong
Expedia.com
ZenHotels.com
View all 8 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Full view
View all photos(30)30
Traveller (10)
Room & Suite (14)
Dining (4)
About
#32 of 62 hotels in Pelling
Location
Cleanliness
Service
Value
Suggest edits to improve what we show.Improve this listing
Good to know
HOTEL STYLE
Great View
Property amenities
Free parking
Fitness Centre with Gym / Workout Room
Restaurant
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Room features
Private balcony
Location
Upper Pelling, Pelling 737113 India
Getting there
Car HireSee all Pelling car hire
29Reviews0Q+A11Room tips
Reviews
Traveller rating
- 5
- 7
- 6
- 4
- 7
Time of year
Traveller type
Language
Selected filters
- Filter
Sort by:
Detailed Reviews
I stayed here during October 2014. Hotel phamrong is located strategically at upper pelling, just opposite to SBI ATM and couple of car rentals. It is possible to walk down to the best attraction of Pelling, i.e., pemayangtse monastery. I booked this hotel using their website which is outsourced to ezeecloud. During booking I was told that this 5 storey hotel has an elevator, which was a key criteria for me as I had 2 senior citizens travelling with me. On reaching the hotel, I realized that none of the hotel in Pelling has an elevator (as told by Phamrong's hotel manager). We however managed one room in 1st floor and another at 4th floor. the 4th floor room had an adjoining terrace which had broken glasses everywhere and could of broken chairs!! Restuarant was on the basement, so lunch and dinner was quite an exercise. Room was large (I booked a suite room), but very shabbily organized. Overall, would recommend to look for alternatives if you can. Not worth the money paid!!
Read more
Date of stay: October 2014Trip type: Travelled with family
Location
Cleanliness
Service
Room Tip:Â Top floor rooms have good viewfrom the adjoining terrace, just make sure you look at the broken...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was a budget hotel for us where we had the tarriff considerably discounted as we arrived in the offseason.
The room was fine, albeit basic and damp, that is only due to the weather in the rainy season.
Tv didnt work, we were a little bored, pelling itself had only 1 restaurant open in off season and hotel refused to make us breakfast or anything.
The staff were nice, assisted us to get a bus back to Gangtok, etc.
In high seSon the rooms would be very overpriced in my opinion.
My main bugbear-when we checked out, another group of people staying there were being served breakfast in their room, there was a menu card in room. But all they would serve us was tea, why did they get and not us?
Good location in the small village centre and plenty of books to read, its the small things that let this hotel down, even if it was heavily discounted.
Read more
Date of stay: July 2013Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We reached this hotel a day after the region witnessed heavy landslides. After inspection of many rooms which were super dirty we finally managed to stay in a room where we could manage. For dinner these guys did not have groceries. So we were asked to order by 7 pm so that they can purchase the groceries and serve us dinner by 9 pm.
Because of the landslides all sight-seeing routes were closed and as the hotel was not up to the mark we decided to check out mid-way. Our reservation was for 5 days and we checked out on the second day. The manager there had agreed to returning us the money for the remaining three days. But since we had booked through an online website our money was supposed to be refunded back to us by the hotelier to them.
Till date I have called the hotel more than ten times. Each time the manager responds that he would do it soon but it has not happened. I do not even expect that it will happen. The hotel management is corrupt and completely unprofessional. Stay here at your risk.
And we had complimentary breakfast in our booking. The second day when we reached in their restaurant half an hour after the breakfast should have actually started, these guys did not have enough groceries again. We were told that the groceries were consumed by the hotel staff the previous night. So if you still plan to stay here better stay at home.
Read more
Date of stay: June 2011Trip type: Travelled as a couple
Value
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
No doubt the rooms were good but when it comes 4 the room srvc it is the worst.V came bck frm sghtseeing n v wre really trd v came bck n ordrd 4 food arnd 3:00 PM n v got it wid the dnnr at 8:00 PM,v also ordrd 4 tea at 2:00 n v got a cffee instd of tea at 7:00.So it was really a xpernce
Read more
Date of stay: March 2013Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What can I describe a hotel which gave me a bill of 3080 and the carbon copy of the same bill with the hotel says 2600 ?
My bill says 2800 + 10% tax , hotel's bill says 2800 - 200(less for not having electricity)
Disgusting Hotel Manager called - "Neema" - pocketed that 480 bucks by overwriting the bills.
This hotel has no electricity backup. I stayed in power blackout for 2 days. After first day there was no water even. Water was made available if I go to the reception and ask for it. The manager persuaded me to book cab from him as he will give discount. I did that for 2500 whereas when I asked for the rates from 3 different tour agencies I found its supposed to be 1400. The great hotel Manager "Neema" is the biggest cheat I have found till date.
I hope the hotel MD is aware of how this person is cheating everyone.
My verdict, please stay away from this. Its pathetic. Food is also bad. You'll have only bitter memories here.
Read more
Date of stay: April 2012Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have been there in 1st week of june-2009. we went after a 3 days trip in gangtok...and its a nice experience over there.
bur after reaching there we were simply shocked..we booked the hotel for 3 nights with full payment from kolkata , the location of the hotel is good, but after getting into the hotel room it was just shocking. the beds and blankets are pathetic. we went there on afternoon, nearly at 1.30 . after reaching when we asked for the lunch..there was nothing. we were with our 2 yrs kid, and we need to go out for search of food then. they were not at all co operative...the room was dull..with poor light and a worst TV without cable. the food was also horrible, we were so sad in our vaccation that the very next day we just change our hotel.despite of 3 days booking.
we just leave the hotel...pls If you do not want to spoil ur holiday ..DON't GO TO HOTEL PHAMRONG
Read more
Date of stay: June 2009Trip type: Travelled with family
Rooms
Location
Cleanliness
Check-in / front desk
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
For knowing about Phamrong, I did not had to travel.....I called them for enquiring rates. First of all they(Mr Ankit Upadhyay of their department) quoted me wrong rates and after that a lady gave me a call that those rates were wrong and gave me much higher rates. I was shocked to see her behaviour with her customers as if she was obliging me by giving room> this is extremely not the behaviour to do with any of your customer.
This hotel needs to change their staff or at least train them basic ethics of hotel management for upgrading their hotel sales.
Read more
Date of stay: April 2013Trip type: Travelled with family
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
One of the Best hotel in Upper Pelling area.... The location of the said is just breathtaking and the view of Mt. Khangchendzonga.... The splendid view will make you simply speechless... Exclusive rooms with elegant wooden finish are really warm and pleasant.... Big Hotel with warm service, traditional foods are very much in demand and other tasty cuisines are really awesome... Just drop by and have a marvelous vacation on the Himalayas.........
Read more
Date of stay: August 2016Trip type: Travelled with friends
Location
Service
Sleep Quality
Room Tip:Â Front facing Rooms are on the Road view, and Back Facing rooms are for Himalayan Range Facing (...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rooms are not very clean ,fresh.
Good view of ranges from some rooms. was in the storage room and the condition of mattress , pillows was bad.
desk info was good for local travel attractions etc.
location is good
Read more
Date of stay: May 2016Trip type: Travelled with family
Cleanliness
Service
Sleep Quality
Room Tip:Â check room if has good view. some rooms have great ranges view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I liked the hotel and though it is small, you felt at home. Rooms are not high class and you do not complain because the best scenery is outside the room. Food is OK though I found the restaurant very dimly lit and short of moving space. Location is A Class just opposite to the ATM of SBI.
Read more
Date of stay: May 2014Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Stay in rooms facing back side for instance room no 5. The numbers have no logic so ask for rooms...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
"Front facing Rooms are on the Road view, and Back Facing rooms are for Himalayan Range Facing ( Khangchendzonga )...."Read full review
PRICE RANGE
₹831 - ₹1,911 (Based on Average Rates for a Standard Room)
LOCATION
IndiaSikkimWest SikkimPelling
NUMBER OF ROOMS
25
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHotel Phamrong Retreat, Pelling, Sikkim
Frequently Asked Questions about Hotel Phamrong Retreat
Which popular attractions are close to Hotel Phamrong Retreat?
Nearby attractions include Pemayangtse Gompa (1.6 km), Rabdentse Ruins (2.0 km), and Kanchenjunga Falls (7.5 km).
What are some of the property amenities at Hotel Phamrong Retreat?
Some of the more popular amenities offered include an on-site restaurant, a fitness centre, and free parking.
What food & drink options are available at Hotel Phamrong Retreat?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Hotel Phamrong Retreat?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Phamrong Retreat?
Conveniently located restaurants include Lotus Bakery, Melting Point Restaurant, and Big Bowl.
Are there opportunities to exercise at Hotel Phamrong Retreat?
Yes, guests have access to a fitness centre during their stay.
Is Hotel Phamrong Retreat located near the city centre?
Yes, it is 0.2 km away from the centre of Pelling.