We were on a business trip and were on the road for nearly 12 hours straight! We were looking forward to a good night sleep! The rooms, although were really great, the aircon did not work at all. No resolution after raising a compaint too. Mattresses were not the most comfortable ones. The restraunt has been the achilees heel for this property. The food is dissapointing. Serious attention needs to be paid but management is not bothered. I visited the same property a year back and had the exact same set of complaints
We stayed in this hotel from 2-Feb-2022 to 3-Feb-2022. Overall a nice stay & comfortable rooms. It’s on the Pune highway. And the hotel is readily accessible from Highway. Good vegetarian restaurant. Lot of fruits are planted in front of the hotels which is a rare sight these days
Room size, property, cleanliness, location were excellent. Breakfast spread was too good with excellent staff at the restaurant. The only reason for rating this property as Average was the front office staff and room service. The staff at front office was too slow and unprofessional. Room service was too casual.
I was told about this hotel by my travel agent. However, travelling with a family did not serve its purpose. No swimming pool, no garden and no sitouts! I would not recommend this hotel for a family as it does not serve the purpose for a leisure stay.
I stayed overnight at Fern on way to goa and was very happy with the experience. Cleanliness and food quality was good. Service was quick and staff very polite. Definitely worth staying at this property.
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