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Ibis Budget Santeny

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Traveller (10)
Room & Suite (34)
Dining (11)
Overview
  • Excellent8%
  • Very good58%
  • Average19%
  • Poor10%
  • Terrible5%
  • 23 Jul 2018
    “Just ok”
  • 1 week ago
    “Awful customer service from Accor, an international hospitality company - avoid !”
Rue Noyer St Germain, 94440 Santeny France See on map
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Wheelchair Access
Breakfast included
Pool
Restaurant
2 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (174)
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1 - 5 of 11 reviews
Reviewed 6 days ago

Last Friday, my parents and I booked an Accor hotel in Paris. We decided to go directly through the Accor website since they offered a lower price than Skyscanner, Booking and Expedia. We chose 1 room for 3 people with 3 breakfast for the Sunday...More

Thank Alexandre L
Response from HAMID B, Responsable réception at Ibis Budget SantenyResponded 6 days ago

Dear Customer, We thank you for taking the time to write to us. We are sorry for the worries (but the rating is not honest, because the incent met is not our responsibility). I reiterate here, that we can not intervene when making a reservation...More

Reviewed 2 August 2018

it suits for one night if you really need and nothing else. Go there only if don't have another option. Shower floor was clogged, sheets torn, no space and employees kind of stressed. good points: it's clean and close to the chateau.More

Thank TalitaC39
Response from IbisBudgetStaff, Responsable réception at Ibis Budget SantenyResponded 6 August 2018

Dear Customer, We thank you for your comment and regret that the services provided did not live up to your expectations. In view of the elements mentioned, you should have addressed the reception for a change of room. It's a shame to inform us now....More

Reviewed 23 July 2018 via mobile

I don't know why this place is called a hotel. It's a affordable concept where you can get sleep in a simple comfort. Simple, clean rooms with bathroom like you find just on a boat. Poor information in English and staff avoid conversations. Only plus...More

Thank kajkot
Response from IbisBudgetStaff, Directeur général at Ibis Budget SantenyResponded 24 July 2018

Dear customer Thank you for your comment. We do not understand your remarks. Our hotel is an economic hotel just like its price calls back it. Somebody members of our team speak in English, it was enough to ask on the spot. Best regards,

Reviewed 6 September 2016

Stayed for 3 days for a wedding. This hotel is basic, but very clean and comfortable. The room had everything we needed, the bed was very comfortable and we slept well. Our towels were changed every day. The shower room/toilet was basic but adequate. No...More

Thank Diana G
Response from HAMID B, Réception at Ibis Budget SantenyResponded 12 September 2016

Dear Guest, Thank for your comment. Best regards, Cindy

Reviewed 17 August 2016

We stay there on July 26, 2016 for one night. The room was clean. We arrived early just after doing our laundry at Brie Comte Robert because we were taking the plane the following day. Some socks were still humid so I put them at...More

Thank AnahBw
Response from HAMID B, Responsable réception at Ibis Budget SantenyResponded 21 August 2016

Thank you for the comment left on our establishment. We were simply anxious to return on 2 negative points about which you speak. 1/ It's strictly forbidden, in France, to put on clothes to dry in windows, furthermore you had wished to be on the...More

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About
Description

The hostel Ibis Budget is located in Santeny. You will find there a warm welcome with friendly staff. Prices are very reasonable and the room cleanliness is obviously a priority for the hostel's staff. Near the hostel, you will find near the Economic center of Creteil (10km) and Santeny Castle, Castle Grosbois, the international equestrian training center, the horse museum and Disneyland Paris.

Hotel Amenities
HOTEL FEATURES
 
Hotel class
Awards & Recognition
Certificate of Excellence
GreenLeaders Platinum level
HOTEL STYLE
Room types
Accessible rooms
Number of rooms
51
PRICE RANGE
US$ 50 - US$ 68 (Based on Average Rates for a Standard Room)
Formerly known as
Etap Hotel Santeny
Location
FranceIle-de-FranceVal-de-MarneSanteny
Photos
Traveller (10)
Room & Suite (34)
Dining (11)
Business Centre & Event Rooms (1)
Nearby
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Questions & Answers
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Room Tips
"No lift, so ask if you want/need a ground floor room."
637dianag
6 Sep 2016
Read review
"go somewhere else"
AnahBw
16 Aug 2016
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