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The Dukes Retreat

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755 Reviews from our TripAdvisor Community

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There are newer reviews for The Dukes Retreat
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Showing 754: English reviews
Reviewed 1 May 2016 via mobile

Dukes is the reason we frequent lonavala . The hotel is so beautiful that you would not want to go out anywhere else . Each room has a view to die for . Plus the service and food is outstanding too . Vikas at the reception has always been a great help . Highly recommend The Dukes Retreat . The...

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Helpful?
Thank 69hadiyac
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Greetings from The Dukes Retreat! We are happy to read your review of our hotel and services. Guest feedback is important to us and essential for our day to day improvement. We hope that you will continue choosing us as your hospitality partner in the future. Best Regards, Rahul Kanungo Director Operations and General Manager

Kolkata
Reviewed 23 April 2016

You get good valley view from Room; staff are very courteous and are always ready to serve; there is a good Spa and the Full Body Massage was really good; a nice place to relax; has an excellent spread for the breakfast; but the weak point of the resort is F&B; very expensive and not value for money; not much...

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Helpful?
1Thank Rajani1950
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Greetings from The Dukes Retreat! Thank you for taking out the time to share your feedback on this forum. While we are glad that the spellbinding views from the room, our hard working associates and various other aspects of our hospitality met your approval, we are disheartened to read your feedback regarding our dining outlet. We regret the...

Mumbai, India
Reviewed 23 April 2016 via mobile

Great place to release the stress Awesome view from deck cafe Nice food at panorama, high point bat resturant Though in platter only 10-12pc is been served but worth the taste Nice staff n awesome view from rooms as well Very help full n quick responsive staff Had been great tour n real stress buster ..... Best of luck n...

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Helpful?
Thank sandeepjghai
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Greetings from The Dukes Retreat! Thank you for bestowing upon us the perfect star rating on TripAdvisor. It’s always a pleasure hearing back from patrons like you. We are glad that you had a rejuvenating stay at our resort and enjoyed dining at Panorama. Your commendations regarding our diligent associates, views from the room and services are much...

Reviewed 22 April 2016 via mobile

Me and my friends visited the hotel and we really liked the rooms and service only thing we thought wasn't good was most the things. Useable in room costed or else it was a really good stay there the view is excellent the foods good

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Helpful?
Thank Deepak R
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Greetings from The Dukes Retreat! Thank you for applauding our warm services on this esteemed forum. We are glad that our well-maintained rooms and prompt services met your approval. Our team in the kitchen is happy to know that their culinary delights met your approval. We hope you’ll be staying with us again. See you soon! Best Regards,...

Reviewed 20 April 2016 via mobile

Since long this resort has remained as one of my fav's. The location, rooms and services are always something that is welcoming you and making you feel comfortable. I wish they improvise and increase the food options which has been the standard since a long time. But a good resort with homely staff.

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Helpful?
Thank Gaurav K
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Greetings from The Dukes Retreat! It is delightful to read your review complemented by a wonderful header deeming our resort as one of one of your favorite. Surrounded by the mighty Western Ghats, the view from our resort is surreal and we are happy to know that it made your stay all the more comfortable and added value...

Reviewed 18 April 2016

Pros - Great location & accessibility, neat and clean, big rooms, decent food Cons - Noisy place, below average staff (lacking grooming and professionalism), air-conditioning in the rooms needs to be looked into along with other maintenance issues.

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Helpful?
Thank AnshulD75
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Greetings from The Dukes Retreat! We appreciate your constructive review on this forum. Feedback from guests helps us to know how we are perceived and we thank you for bringing our attention to the required areas. Your positive remarks about our serene location and easy transfers are truly heartening. Pleased to know that our inviting ambience, spacious rooms...

Mumbai, India
Reviewed 17 April 2016 via mobile

We stayed 2 nights at the Dukes for a friends wedding & had a great get away. The hotel is very nicely located away from the market & has beautiful views overlooking the mountains. It would be a great time to visit during monsoons or the winter as the views would be breath taking. The service was friendly and efficient....

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Helpful?
Thank atulgupta2014
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Greetings from The Dukes Retreat! We are happy to read your review of our hotel and services. Guest feedback is important to us and essential for our day to day improvement. Your commendations have been shared with the team and we are happy to have added value to your stay. We hope that you will continue choosing us...

Ahmedabad, India
Reviewed 16 April 2016

Well located in a quite by-lane off the busy Mumbai Bangalore road, over looking a valley, the hotel is well appointed and has all the facilities. Happened to be revisiting after quite a few years and was pleasanltly surprised to see how well it has been maintained. As usual, the rooms / food / staff / swimming pool / conference...

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Helpful?
Thank bimaltrivedi
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Greetings from The Dukes Retreat! We are happy to read your review of our hotel and services. Guest feedback is important to us and essential for our day to day improvement. We hope that you will continue choosing us as your hospitality partner in the future. Best Regards, Rahul Kanungo Director Operations and General Manager

Mumbai, Maharashtra, India
Reviewed 12 April 2016

HI, TRAVELLED IN 1ST WEEK OF APRIL, WITH FAMILY. I dont know from where to start. The vallet Mr. rajesh , chandu, never seen such a smilling vallets. the reception miss pallavi, mr ramesh were so friendly my 1 year old daughter became their friends. the pool staff mr. kailash, arun and mr anand. where always their to assist you...

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Helpful?
Thank NamanJ2608
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, We thank you for choosing us to spend your family vacation! Your special mention of our associates in the review has, indeed, made our day. Our accommodation makes sure that our guests enjoy the picturesque Western Ghats and it is good to know that you and your family found the room to be the ‘best part’ of your...

Mumbai, India
Reviewed 11 April 2016 via mobile

This is a good resort with good location just off the express way and very easy to locate.. Here r a few pros and cons.. Pros: 1) Buffet breakfast has a good spread and the quality of the items served is good. 2) rooms are good and comfortable. 3) service staff is very helpful. Cons: 1) The buffet breakfast timing...

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Helpful?
Thank Kirti N
The_Dukes_Retreat, General Manager at The Dukes Retreat, responded to this review

Dear Guest, Greetings from the Dukes Retreat! We are glad that you and your friends had a great stay at our resort. Our team in the kitchen constantly tries to satiate even the most sophisticated culinary needs and we are happy that we won your accolades for the same. Your appreciation for our associates has been shared; they are truly...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Dukes Retreat at Khandala is not more than a 15 minute picturesque drive away from Lonavala. The resort is a landmark located 1850 ft. above sea level. Keys Khandala is spread across 11 acres of beautifully landscaped gardens, valley-view and the mesmerizing Western Ghats. The property benefits from being set in the lap of the flora of the region and nestles amidst waterfalls, nature trails and winding forest paths. ... more   less 

Additional Information about The Dukes Retreat

Address: Pune Mumbai Road, Khandala, Lonavala 410301, India
Region: India > Maharashtra > Lonavala > Khandala
Price Range: ₹ 7,337 - ₹ 12,642 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Dukes Retreat 3.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
The Dukes Retreat Hotel Khandala
The Dukes Retreat Khandala, Maharashtra
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Questions & Answers

Here's what travellers have asked, with answers from The Dukes Retreat staff and other travellers.
17 questions
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Questions? Get answers from The Dukes Retreat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for higher floor”
 of 5 bubbles saggit123, 13 Mar 2017 | Read review
“Choose the Valley View Rooms if budget is not a constraint however the partial view from the Executive Rooms is also pretty good!”
 of 5 bubbles KNitesh, 12 Mar 2017 | Read review
“Choose an Executive room over the Deluxe if you can afford it.”
 of 5 bubbles 579kumudd, 15 Feb 2017 | Read review
“Room with Bath tub”
 of 5 bubbles , 12 Jan 2017 | Read review
“Try to avail a cottage 307 / 308. Its spacious and close to pool and dining / play area............ full of sunlight”
 of 5 bubbles , 4 Jan 2017 | Read review
5 of 5