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The Dukes Retreat

Pune Mumbai Road, Khandala, Lonavala 410301 India
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Traveller (1397)
Room & Suite (314)
Dining (117)
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About

#2 of 14 hotels in Khandala
Location
Cleanliness
Service
Value
Travellers' Choice
The Dukes Retreat at Khandala is not more than a 15 minute picturesque drive away from Lonavala. The resort is a landmark located 1850 ft. above sea level. The Dukes is spread across 11 acres of beautifully landscaped gardens, valley-view and the mesmerising Western Ghats. The property benefits from being set in the lap of the flora of the region and nestles amidst waterfalls, nature trails and winding forest paths.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Indoor play area for children
Children Activities (Kid / Family Friendly)
Car hire
Paid wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Kids club
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Telephone
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Green
Languages Spoken
English, Hindi
1,489Review44Q+A100Room tips
Traveller rating
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S Doshi wrote a review Mar 2024
Pune, India3 contributions
Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Hospitality provide by Ms Shanur was exceptional. The way she greet and her politeness everything was upto the mark .It was clean, stylish, roomy with excellent service.Highly recommended will definitely visit soon for long stay..Thankyou
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Dukes Retreat Khandala, General Manager at The Dukes Retreat
Responded 2 weeks ago
Dear Guest, Greetings from The Dukes Retreat, Khandala. It is indeed heartening to know that the team at Dukes has exceeded your expectation in every way and you were able to take back fond memories of your visit. Your generous compliments have been passed onto my team. We thank you for your kind words of appreciation. Your valuable feedback helps us to continuously strive for excellence. We thank you immensely for your generous comments. We look forward to welcoming you back. Best wishes, The Dukes Retreat Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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OnAir744183 wrote a review Mar 2024
1 contribution
We had booked our visit and stay at DUKES to celebrate our anniversary as was recommended by a good friend. Surprisingly, when we were checking in, we understood that the retreat is going through renovation with limited amenities. It was a bit disappointing when you have travelled from another state to celebrate a special occasion. When we expressed our concern to the management, Mr Ankit and Mr. Guleria were kind and gracious to waive our full booking and offer our stay on the house. Frankly, I have not come across such generosity and humbleness in the hospitality industry..I truly appreciate this gesture. The property is a great one once it's revamped. The entire crew from housekeeping ( special mention to Tanmay) was humble and dedicated to customer requests. F&B was absolutely fantastic with great breakfast spread. I am looking forward to visiting them back once they are ready with a new outfit. Thank you guys for your wonderful hospitality and care albeit challenges. Wishing you good luck.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Dukes Retreat Khandala, General Manager at The Dukes Retreat
Responded 2 weeks ago
Dear Guest, Greetings from The Dukes Retreat, Khandala. It is indeed heartening to know that the team at Dukes has exceeded your expectation in every way and you were able to take back fond memories of your visit. Your generous compliments have been passed onto my team. We thank you for your kind words of appreciation. Your valuable feedback helps us to continuously strive for excellence. We thank you immensely for your generous comments. We look forward to welcoming you back. Best wishes, The Dukes Retreat Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roving66843208013 wrote a review Mar 2024
1 contribution
It was really very great experience at this place. Specially this is pet friendly place so we really enjoy with my pet. Thanks for giving this amazing experience. Quite a unique experience to stay in the sky villa. The villa is well appointed with all the necessary fittings, while the overall architecture of the resort is quite well curated.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Dukes Retreat Khandala, General Manager at The Dukes Retreat
Responded 2 weeks ago
Dear Guest, Greetings from The Dukes Retreat, Khandala. It is indeed heartening to know that the team at Dukes has exceeded your expectation in every way and you were able to take back fond memories of your visit. Your generous compliments have been passed onto my team. We thank you for your kind words of appreciation. Your valuable feedback helps us to continuously strive for excellence. We thank you immensely for your generous comments. We look forward to welcoming you back. Best wishes, The Dukes Retreat Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wander02273956072 wrote a review Feb 2024
3 contributions1 helpful vote
Don't recommend. Almost all their services were under renovation. There's no pool or bar, and they're still charging full prices. When we complained to the front desk, they said that there's a popup on the website which definitely wasn't there when we booked it, and they refused to do anything about it. The lawn side of our rooms were also not well maintained. Boycott this place, and don't make a fool of yourself and waste so much money by going here.
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Date of stay: February 2024
Value
Location
Trip type: Travelled with friends
Room Tip: Don't go now. They are under renovation. There's no pool. Go somewhere else instead.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Dukes Retreat Khandala, General Manager at The Dukes Retreat
Responded 5 Mar 2024
Dear Guest, Greetings from The Dukes Retreat, Khandala. We sincerely appreciate you taking the time to share your valuable feedback. We regret that we were unable to meet your expectations in a few areas. Let me assure you that we have taken it up with the relevant teams and corrective action has been initiated. We request you to give us another opportunity and look forward to serving you again. Best wishes, The Dukes Retreat Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Arunabh wrote a review Feb 2024
Mumbai, India110 contributions116 helpful votes
+1
Went with wife to Dukes Retreat after reading good reviews. Its on the old Khandala highway. Check in was rather smooth. We stayed two nights at the resort. Room was Deluxe valley view room and was decent in size. Room was clean and had necessary amenities and toiletries. We had lunch at the Dutchess Restaurant and found the same to be decent. We had taken the buffet option, the spread was decent with both vegetarian and non-vegetarian choices. The breakfast was at the panorama cafe, though we didnt get space to sit near the valley as it becomes extremely crowded in morning. The service was a tad slow, but options was decent with spread across north and south indian cuisines. The best thing was the huge lawn adjacent the valley and highway. Some nice swings have been placed for guests to sit and enjoy the evening tea/coffee. They do give coupons which can be exchanged either for tea or hard drinks. There was live guitarist/singer at the Dutchess restaurant. There is a spa too, which we didnt use. There was some swimming pool work going on due to which pool was non-operational. The surroundings are serene and peaceful. Lonavala market will be a nice 20 min walk from the resort. Overall, we enjoyed our stay and will be back soon.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Breakfast area gets very crowded especially on weekends - time accordingly
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Dukes Retreat Khandala, General Manager at The Dukes Retreat
Responded 29 Feb 2024
Dear Guest, Greetings from The Dukes Retreat, Khandala. It is indeed heartening to know that the team at Dukes has exceeded your expectation in every way and you were able to take back fond memories of your visit. Your generous compliments have been passed onto my team. We thank you for your kind words of appreciation. Your valuable feedback helps us to continuously strive for excellence. We thank you immensely for your generous comments. We look forward to welcoming you back. Best wishes, The Dukes Retreat Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Meander27900941776 wrote a review Feb 2024
Mumbai, India2 contributions
Would have given 5star if swimming pool and restaurant was open as it was the highlight of the resort and they still have before renovation pictures online that is misleading they should remove those photos or mention in highlight that renovation is happening. Due to renovation i could see the drastic change in services as I have visited before most of the staff is very polite and understanding but some seemed untrained one guy came to check tv with dirty shoose and left reception lady simran was giving Oyo vibe, phone in our room was not working but was repaired later Construction dust was everywhere. Food was the saviour enjoyed the breakfast spread special mention chef who made the food, payal who took special care of us as we had kid with us , reception shanu for giving early check in with nice room, chandu Maybe will visit after renovation!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Dukes Retreat Khandala, General Manager at The Dukes Retreat
Responded 29 Feb 2024
Dear Guest, Greetings from The Dukes Retreat, Khandala. We sincerely appreciate you taking the time to share your valuable feedback. We regret that we were unable to meet your expectations in a few areas. Let me assure you that we have taken it up with the relevant teams and corrective action has been initiated. We request you to give us another opportunity and look forward to serving you again. Best wishes, The Dukes Retreat Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Relax02077498336 wrote a review Feb 2024
1 contribution
Hello All, I recently had the opportunity to stay at your resort and wanted to share some feedback about my experience. While there were certainly positive aspects to my stay, there were also some concerns that I believe are important to address. Firstly, the cost of the stay seemed considerably high compared to other hotels in the area offering similar facilities. This was a notable point of comparison for me, and I suggest revisiting the pricing strategy to ensure competitiveness in the market. Furthermore, I understand that construction is underway at the resort, impacting the availability of certain amenities. It was disappointing to find that the swimming pool and café were inoperative during my stay. These facilities were among the reasons I chose your resort, and their non-functionality affected the overall enjoyment of my visit. Additionally, I encountered challenges with the strict rule regarding evening tea service between 5 to 6 pm. Despite placing an order at 6:03 pm, I was informed that the time had lapsed, and I could only receive the tea on a chargeable basis. Clear communication about such policies and a bit of flexibility would greatly enhance the guest experience. Lastly, the construction work seemed to have an impact on the cleanliness of the lobbies and lifts. I understand that construction can be messy, but maintaining a clean and welcoming environment for guests, even during renovations, is crucial. In light of these concerns, I would like to suggest that if certain facilities listed on the website are not available due to ongoing construction, it would be fair not to charge guests for them. This transparency would manage expectations more effectively and contribute to a positive guest experience. I appreciate your attention to these matters and hope that this feedback proves helpful in enhancing the overall guest experience at your resort. I believe addressing these issues will not only benefit current guests but also contribute to the long-term success of your establishment. Only Positive is food which was Awesome mind blowing taste.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Dukes Retreat Khandala, General Manager at The Dukes Retreat
Responded 15 Feb 2024
Dear Guest, Greetings from The Dukes Retreat, Khandala. We sincerely appreciate you taking the time to share your valuable feedback. We regret that we were unable to meet your expectations in a few areas. Let me assure you that we have taken it up with the relevant teams and corrective action has been initiated. We request you to give us another opportunity and look forward to serving you again. Best wishes, The Dukes Retreat Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navigator00112380005 wrote a review Feb 2024
1 contribution1 helpful vote
Dukes retreat is under renovation, place is totally messed up and noisy dusty, coudnt take rest in the afternoon due to drilling noise and banging noise, bery bad condition of indoor games, looking like a dead place, no customers, restaurant was clised and they took us in van in bad sunlight far place for dining for lunch, not at all worth giving such a huge amount for room hotel is like 3 star hotel, everywhere lots of stuff dumped even outside our room full dumping was done, proper place was not left for walking even
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Dukes Retreat Khandala, General Manager at The Dukes Retreat
Responded 11 Feb 2024
Dear Guest, Greetings from The Dukes Retreat, Khandala. We sincerely appreciate you taking the time to share your valuable feedback. We regret that we were unable to meet your expectations in a few areas. Let me assure you that we have taken it up with the relevant teams and corrective action has been initiated. We request you to give us another opportunity and look forward to serving you again. Best wishes, The Dukes Retreat Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shirish J wrote a review Jan 2024
1 contribution1 helpful vote
+1
So this resort is under major renovation . Be prepared your stay to be destroyed by constant drilling and hammering noise right from 10 am till 8 pm or till you run out of patience . It is not a resort anymore . Just standard and poorly maintained rooms that are insanely overpriced. The only good thing was the breakfast
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Don’t go for next one year
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Dukes Retreat Khandala, General Manager at The Dukes Retreat
Responded 30 Jan 2024
Dear Guest, Greetings from The Dukes Retreat, Khandala. We sincerely appreciate you taking the time to share your valuable feedback. We regret that we were unable to meet your expectations in a few areas. Let me assure you that we have taken it up with the relevant teams and corrective action has been initiated. We request you to give us another opportunity and look forward to serving you again. Best wishes, The Dukes Retreat Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scenic61508756944 wrote a review Jan 2024
2 contributions3 helpful votes
+1
Except room , rest of the property is under renovation, including swimming pool and play area. If you are travelling with kids I suggest look for other property. I overheard renovation will go on for next one year. In photos you will see beautiful lawn, that was also not accessible. Worst was play area which disappointed my child. I would say it was waist of money. You can visit here but avoid for next 1 year I feel.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Property under renovatio, avoid
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Dukes Retreat Khandala, General Manager at The Dukes Retreat
Responded 30 Jan 2024
Dear Guest, Greetings from The Dukes Retreat, Khandala. We sincerely appreciate you taking the time to share your valuable feedback. We regret that we were unable to meet your expectations in a few areas. Let me assure you that we have taken it up with the relevant teams and corrective action has been initiated. We request you to give us another opportunity and look forward to serving you again. Best wishes, The Dukes Retreat Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
₹7,106 - ₹11,369 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the dukes retreat hotel khandala
LOCATION
IndiaMaharashtraPune DistrictLonavalaKhandala
NUMBER OF ROOMS
80
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE DUKES RETREAT (Khandala, Maharashtra) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about The Dukes Retreat
Which popular attractions are close to The Dukes Retreat?
Nearby attractions include Della Adventure Park (2.9 km), Western Ghats (1.2 km), and Shree Narayani Dham Temple (4.1 km).
What are some of the property amenities at The Dukes Retreat?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at The Dukes Retreat?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Dukes Retreat?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Dukes Retreat?
Yes, free parking is available to guests.
What are some restaurants close to The Dukes Retreat?
Conveniently located restaurants include Parsi Dhaba, Cafe 24 - Della Resorts, and PNF Restaurant & Bar.
Are there opportunities to exercise at The Dukes Retreat?
Yes, guests have access to a pool and a fitness centre during their stay.
Is The Dukes Retreat located near the city centre?
Yes, it is 0.3 km away from the centre of Khandala.
Are any cleaning services offered at The Dukes Retreat?
Yes, dry cleaning and laundry service are offered to guests.
Does The Dukes Retreat offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Dukes Retreat?
The staff speaks multiple languages, including English and Hindi.