Camel Valley Resort, Igatpuri

Camel Valley Resort, Igatpuri

284 A/B Mumbai Agra Rd Taluka, Talegaon, Igatpuri 422403 India
Traveller (235)
Room & Suite (52)
Dining (9)
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Avg. ₹7,005 /night, 11/22 - 11/23
₹8,271
per night
₹6,161
per night
₹4,051
per night

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About

4.5
#1 of 3 resorts in Igatpuri
4.5 of 5 bubbles
Location
4.4 of 5 bubbles
Rooms
4.2 of 5 bubbles
Value
3.6 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.4 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

Located at the gateway of Igatpuri along the Mumbai-Agra Highway, Camel Valley is the only resort in Igatpuri that faces Camel Valley Point—no doubt, you got yourself an exclusive stay! Plus, we've got the largest room inventory in Igatpuri, including 95 rooms—89 spacious suites. Oh, and don’t miss the enchanting dense fog during the monsoon—a magical experience that keeps guests coming back for more!

Join in on the fun with our variety of indoor games, evening entertainment, and expansive event spaces, including four elegant banquets and two outdoor lawns. Our resort is also a fantastic choice for corporate off-site activities, conferences, and destination weddings in Igatpuri. And of course, dive into Igatpuri’s largest swimming pool, complete with an island venue for gatherings, and enjoy our professionally-managed spa for a tranquil retreat. Oh wait, when you visit us, don't miss the enchanting Parrot World and Bunny Village Aviary, a 6,000-sq. ft. tropical paradise.

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Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Badminton
Bicycle rental
Children's playground
Public wifi
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Game room
Horseback riding
Darts
Evening entertainment
Karaoke
Table tennis
Board games / puzzles
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids pool
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Head massage
Massage
Massage chair
24-hour security
Baggage storage
Newspaper
24-hour front desk
Dry cleaning
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Extra long beds
Bath / shower
Safe
Separate living room
Sofa
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Complimentary toiletries
Hair dryer
Room types
Mountain view
Pool view
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family Resort
Romantic
Languages Spoken
English, Hindi
371Reviews50Q+A33Room tips
Traveller rating
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Detailed Reviews
Pinky @1234 wrote a review Sept 2022
4.0 of 5 bubbles
I liked the place, it's so pleasant and though it's a long journey to travel to this place. But i think it's worth it because the rooms are very cleaned hygienic big refreshing and could be shared among more people at a time. So once u should visit this place.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glen Sobrinho wrote a review Mar 2020
Mumbai, India
+1
5.0 of 5 bubbles
Very well maintained place. Its huge not just the property but the rooms as well.

The reception here lead by Nishi and Issac gave us a warm welcome and ever helpful nature to answer and recommend options to us.
The fish spa at the front of the reception is a must to do, while your stay here.
The food is good, options were less but good. From a wastage standpoint they are doing good but providing what guests want under the alacarte option should be considered. More options should be introduced on a made to order basis.
The housekeeping staff and mostly all the people on the property were ever helpful in nature. Kind enough to give into all of our requests. Thank you Dilip and Raju at the reception and the housekeeping staff at building Lotus .

We had a great time here and look forward to visiting again preferably in the rains. Cheers!!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mystic Valley Spa Resort, Marketing at Camel Valley Resort, Igatpuri
Responded 9 Mar 2020
Dear Guest, Greetings from Mystic Valley Spa Resort!! Thank you for sparing your valuable time to post this exhaustive review of our hotel. It means the world to us! We are humbled to learn that the hard work put in by the team is bearing fruition and we are thrilled that you were privy to such a wonderful experience – “Atithi Devo Bhava!” Your feedback is most gratifying as it is our endeavor to ensure that our guests have memorable experiences each time they stay with us. We once again reiterate our commitment to ensure customer delight and look forward to having you stay with us during your future visits to Igatpuri. With Warm Regards, Mystic Valley Spa Resort and Team.
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akshay a wrote a review Dec 2021
5.0 of 5 bubbles
If you are looking for a resort that hosts huge suites and fantastic food, you should narrow your choice to the Mystique Resort.
The resort is easily accessible, and it's relatively peaceful.
The staff is warm, courteous and welcoming.
Kudos to Mohit, Ravi, Suresh & Aditya.
I recommend an all-inclusive meal plan as the buffet/Chefs choice is amazing. *again emphasis on their food*.

There's good room for improvement in the context of the Interior of the room.
Those walls need a fresh coat of paint, and some basic decor would add to the value of such big rooms they provide.

To conclude, do visit Mystique valley resort for a joyful experience.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mystic Valley Spa Resort, Marketing at Camel Valley Resort, Igatpuri
Responded 17 May 2022
Dear Akshaya, Greetings from Mystic Valley Spa Resort, Igatpuri! We would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor on your experience at Mystic Valley Spa Resort, Igatpuri! We are honored to read that we made your stay in Igatpuri truly a memorable one. Our high quality of service is one of our main assets and our dedicated teams are proud to welcome our valuable guests. Thank you so much for your wonderful words of appreciation for our associates and taking out the time to name a few of them in particular They would be thrilled to read your comments. We are very happy and delighted that we were able to create the pleasant experience. Your appreciation has been shared with my team and we are motivated to strive for excellence. We greatly value your patronage and look forward to welcoming you back to Mystic Valley Spa Resort, Igatpuri! soon.
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rashtrabandhu wrote a review Nov 2020
Thane, India
3.0 of 5 bubbles
Its a large property with nice rooms and basic facilities. However, service is very poor, everything needs to be asked. While quality of food is reasonable, every time you need to ask to refill the food but still they were not bothered. Even I complained to front office but it seems they were not also not interested and least bothered. Even waster and room cleaning needs to be asked for
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Date of stay: November 2020
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Suite rooms are good
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mystic Valley Spa Resort, Marketing at Camel Valley Resort, Igatpuri
Responded 25 Nov 2020
Dear rashtrabandhu, Thank you for taking the time to review us on Tripadvisor. We are glad to read that you liked the the spacious rooms offered at the property, we have the most spacious rooms in igatpuri. We have made a note of your feedback with regards to the service by the staff at the buffet and the front desk and please be rest assured that this is an isolated incident and not the norm however we will brief the team for providing improved service to all our guests. We look forward welcome you back to the property to reposition your views about our service. Best Regards, Team Mystic Valley Spa Resort
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lovina_17 wrote a review Nov 2021
Mumbai, India
1.0 of 5 bubbles
We hve visited Mystic quite a few times but this time the experience was the worst.
We were told it's a carnival and we paid 3 times more. There was not enough staff to manage the crowd.
It rained heavily so the games etc got cancelled. Post 9 pm it was set up indoor. The pool was not clean and was stinking and towels not given even after 45mins. The room service cme to clean the rooms post 4.30pm with no water replaced until then.
Everytime we placed an order it took over 50mins to serve even if it was plain milk. The wifi is worst.
All in all the service was not as expected.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mystic Valley Spa Resort, Marketing at Camel Valley Resort, Igatpuri
Responded 11 Nov 2021
Dear Guest, Greetings from Mystic Valley Spa Resort, Igatpuri! Thank you for your valuable feedback. Guest’s feedback help us serve them better. We apologies that your recent stay with us was not upto your expectations. It's unfortunate that we couldn't accommodate your request. Your concerns have been duly noted and have been deported to the concerned authorities. We hope you'll accept our sincere apology and give us another chance to serve you again with improved services. We are looking forward to serving you again soon. With warm regards, Manas Lifestyle Resort
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Pankaj Agrawal wrote a review Dec 2020
Chhatrapati Sambhaji Nagar, India
+1
1.0 of 5 bubbles
We had stayed at Mystic Resort ( so called ) on 05th Dec with Two Suit Rooms for 4 of us. We were so disappointed to see the overall facilities & appearance of the property. It is such a old and basic property like a old residential appartment only with no outside views from rooms. It is exaggeratedly overpriced without any reason. There are also no Covid safety measures taken by this hotel. They are in this way playing with the lives of their customers for whom they don’t care for at all. At this price, there are many great resorts available in Igatpuri with fresh new looks, great amenities and facilities. The moment we checked in, the rooms were stinking badly, all the upholstery was torn out and beds & bathrooms were in a very bad condition. All the room walls were also in a very bad condition. Even though later they changed our rooms, still it was not satisfactory at all. There was no water in the washrooms for min two hours. When requested for some basic food items by my friend, they said it is not available. In this Pandemic situation, at just max Rs 3000 a night, u get branded 5 star hotels everywhere and this resort is charging Rs 5500 per night that too without any amenities and old dirty property. They have along with Make my Trip (where it was booked from) have cheated us like anything. Not recommended at all at such a price point. Its just Ok if they provide it at Rs 1500-2000 max. Highly disappointing and worthless property.
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Date of stay: December 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mystic Valley Spa Resort, Marketing at Camel Valley Resort, Igatpuri
Responded 16 Dec 2020
Dear Pankaj, Greetings from Mystic Valley Spa Resort! Thank you for taking the time to review us. Our property at Mystic Valley Spa Resort has been appreciated by a lot of our guests and our spacious, well maintained rooms with beautiful views has always been our strongest USP. Our guests love the beautiful ambience and facilities provided at the resort. Sorry to hear that it did not meet your expectations. Our guests safety is always our highest concern and we always ensure that all the safety guidelines have been followed everywhere in our property. This has been seen and appreciated by our guests who have visited us post lockdown which reflect in all the reviews here on TripAdvisor. We are very proud of the variety of food that we offer to our guests at our restaurant and have received many positive reviews on the same. But of course, everyone pays for it and nobody is offered free food unless they have paid for a particular package. We checked your booking details and your package had breakfast free only option. Also, we are a bit surprised to receive such a review from you as, while you were staying with us, you gave us a very positive response. We also appreciate the positive response that you and your friends provided us (on video) about the trek that was arranged for you. We wish the things that bothered you, were put up face to face at the resort so that we could give you a much more better experience. Thanks and regards, Mystic Valley Spa Resort Team
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ASHISH G wrote a review Feb 2020
1.0 of 5 bubbles
Frankly speaking the Resort was good but I am not satisfied with visit over there. First of all some Lady Manager over there is very rude. She doesnt know how to speak to the guests. We were a family of 8 persons incl 2 Senior citizens and 1 New Born Baby and 1 Small Kid of 5 years. She refused to give us Check-In as she wanted some documents for all the guests including children. We had documents for some of us but not all. There was lot of harrassment at the reception. We had paid good amount of money through Makemytrip. They even refused to give the Bill as needed by us as we wanted to claim the expenses in our Business Expenses. Even we stayed at Shirdi Temple Tree before coming here but they were very co-operative and allowed with documents of guest name in whose names the rooms are booked. After all this hassel the rooms were not yet ready even after the Check-in time and food time was also getting over. The children and senior citizens were tired and getting restless. The food overall was not hot at any given time. There was also a complaint made to Makemytrip but the issue is till date not resolved.

Ashish Gupta
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mystic Valley Spa Resort, Marketing at Camel Valley Resort, Igatpuri
Responded 7 Jul 2022
Dear Sir/ Ma`am Guest feedback is crucial and treated with the utmost importance by our team. It is our continuous endeavor to offer our patrons a memorable stay. However, we regret that we were not able to achieve the same during your stay. Your concerns have been noted for immediate rectifications. Hope to welcome you back soon with improved services. Thanking You Operation Manager
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Sagar M wrote a review Nov 2023
1.0 of 5 bubbles
While the Mystic Valle Spa Resort in Igatpuri offered a spacious Premium Suite with a Living Room for our family of four during our three-night stay in November 2023, our experience was marred by various disappointments. Despite the promising description, the room felt outdated, with worn-out furniture and non-functional amenities like the Mini Fridge, Water Heater, Wifi, and Air Conditioner. The recreational facilities for kids, including the play area and gaming room, were either outdated or not operational.

Our attempt to enjoy the unlimited buffet for dinner came with a hefty price tag of 699/per head + taxes, but the taste and quality of the food didn't live up to expectations.

However, the silver lining amid these disappointments was the breakfast offerings, which were satisfying, and the attentive and helpful staff members who tried to assist despite the setbacks.

Despite paying a significant sum of close to 28k (including taxes) for our stay for 3 nights, I couldn't help but feel that the experience did not justify the expense.

Although Igatpuri is a stunning location worth revisiting, I will be more discerning in selecting accommodations, ensuring a better match for our preferences and expectations than the Mystic Valle Spa Resort.
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Date of stay: November 2023
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mystic Valley Spa Resort, Owner at Camel Valley Resort, Igatpuri
Responded 3 Dec 2023
Dear Valued Guest, Thank you for taking the time to share your detailed feedback on your recent stay at Mystic Valley Spa Resort. We sincerely apologize for any inconveniences you experienced and appreciate your valuable insights. We regret that the condition of the Premium Suite did not meet your expectations, and we assure you that your concerns about the room amenities and recreational facilities will be addressed promptly. Your comments about the pricing and quality of our dinner buffet have been duly noted, and we will review our offerings to enhance the overall dining experience. On a positive note, we are pleased to hear that you enjoyed the breakfast offerings and found our staff members attentive and helpful. Your feedback is invaluable in our continuous efforts to improve and provide a better guest experience. We understand your disappointment and would like to assure you that your concerns will be shared with our management team for thorough review and necessary actions. We appreciate your patronage and hope to have the opportunity to welcome you back in the future, providing a more enjoyable and satisfying stay.
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Smart Traveller wrote a review Dec 2021
3.0 of 5 bubbles
Would be giving detail review covering all aspects. There are good things about this resort along with some suggestions or modifications needed.
Good things first

1) hotel is in good location at Igatpuri with good valley views if you opt for valley room. Looks quiet pleasant everytime you look through the window

2) Food is very good. Breakfast very nice having nice varieties, so better to include breakfast in package. Lunch and dinner was also of top quality. We were served very well by Mr. Ravi, Ajayji and Aditya, thank you guys for your great be service.

3) recreation activities are nice. Gaming room has lot of options, we enjoyed a lot here. Carom was of good quality and not just for name sake. Horse riding, pot making, magic activities were around 15 min each, were nice and we enjoyed them. Magician diljan was talented but down to earth person. Lawn was nice and there is small park for children games

Now few things which need improvement

1) surrounding hotel are some villas. We stayed in mystic for 2 days, on first day from 6-10 pm there was loud dj going in a villa. We did not find it disturbing aa we were engaged in games but if someone stays in room, it would be quiet annoying. Resort should come with some policy regarding this
2) swimming pool was non operational and they offer manas resort swimming pool as it was booked for wedding, it was unavailable. This we did not like at all
3) hot water comes for just 10 min and then we have to wait for 10 min again for hot water to come back. Not acceptable from 3 or 4 star quality hotel.
Above suggestions if implemented can make this resort rated 5 star.

Regards
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mystic Valley Spa Resort, Marketing at Camel Valley Resort, Igatpuri
Responded 2 Dec 2021
Dear Guest, Greetings from Mystic Valley Spa Resort, Igatpuri! We appreciate your efforts for taking the timeout to share your valuable feedback with us. We honor you for bringing this issue to our attention. we are pleased to knowWe are sorry that your experience did not match your expectations. Your concerns have been duly noted and have been deported to the concerned authorities. We hope you'll give us another chance so that you can get the exceptional experience we are known for. We are looking forward to serving you again soon. Regards, General Manager
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Jayvedant wrote a review Aug 2021
Mumbai, India
+1
3.0 of 5 bubbles
I visited this hotel for two nights along with my family, i would rate my experience as slightly above average.

Things that I liked
1) property is big, huge lawns, nice walking area.
2) rooms are quite big, one room can comfortably accommodate 4 adults.
3) food was very tasty, good options for veg and non veg.
4) the staff is very courteous and helpful.
5) this is the main reason I gave them 3 star and not below, as the hotel was providing good entertainment, one evening there was a live band it was really good and we enjoyed it.

Things that I didn't like
1) rooms are big, but they definitely need maintenance, walls are starting to get damped and there were stains on curtains and towels and my room windows lock was about to be broken, if I had opened it for one more time. So definitely the tariff what they are charging it doesn't make you feel worth it.

2) I went to the terrace for better view, as unfortunately the property is surrounded by upcoming buildings or cottages so the view is almost blocked, the terrace was a mess. I don't think it was cleaned for a very long time.

Where I completely understand the hotel must have suffered during these tough times like we all have, but at the same time the tariff and the room quality is not up to the mark. Overall 3star is generous rating.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mystic Valley Spa Resort, Marketing at Camel Valley Resort, Igatpuri
Responded 9 Aug 2021
Dear Guest, Greetings from Mystic Valley Spa Resort, Igatpuri! Thank you for taking the time out to share your experience with us on this esteemed platform. We are delighted to know that you loved our seamless service, hospitality, and delicious culinary spread. Your feedback is integral to our ability to improve. Your concerns have been noted and passed on to the senior management and will be looked into. We hope you will give us another chance to host you again. Best Regards, Team Mystic Valley Spa Resort
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Ashish Nerurkar asked a question Dec 2020
Mumbai, India1 contribution2 helpful votes
Is the pool functional now?
Answer from Clint R
Mumbai, India67 contributions7 helpful votes
Not sure
Tejal P asked a question Dec 2020
Indore, India3 contributions
Is there fridge in every room?
Igatpuri, India
Yes, fridge is available in every room.
Tanvi Sakpal asked a question Aug 2020
1 contribution2 helpful votes
Is your hotel opened and do you all provide safety measures.
Answer from Priyanka
Kalyan, India2 contributions
Yes it is open
ankit p asked a question Jul 2020
Mumbai, India4 contributions
Do we have safe rooms and measures?
Tourist34011828108 wrote a tip Oct 2023
1 contribution
3.0 of 5 bubbles
"Dont expect much from the room interiors. However the food is good, breakfast is awesome."
Read full review
Wander66823925581 wrote a tip Sept 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
"Average "
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Vikram Singh wrote a tip Sept 2023
2 contributions2 helpful votes
1.0 of 5 bubbles
"Dont visit with kids, not safe at all."
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Elizabeth R wrote a tip Aug 2023
2 contributions3 helpful votes
5.0 of 5 bubbles
"It will great if the rooms were cleaner with fresh linen. Some of the electric switches may please be repaired and made functional."
Read full review
nagraj wrote a tip Aug 2023
Kerala, India1 contribution1 helpful vote
1.0 of 5 bubbles
"Never book in advance"
Read full review
Not the right property for you?
There are more places to choose from in the Igatpuri area.
PRICE RANGE
₹5,317 - ₹7,512 (Based on Average Rates for a Standard Room)
LOCATION
IndiaMaharashtraNashik DistrictIgatpuri
NUMBER OF ROOMS
95
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CAMEL VALLEY RESORT, IGATPURI (Maharashtra) - Resort Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Camel Valley Resort, Igatpuri
Which popular attractions are close to Camel Valley Resort, Igatpuri?
Nearby attractions include Bhavali Dam (7.9 km), Camel Valley (1.5 km), and Ashoka Falls (6.2 km).
What are some of the property amenities at Camel Valley Resort, Igatpuri?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Camel Valley Resort, Igatpuri?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Camel Valley Resort, Igatpuri?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Camel Valley Resort, Igatpuri?
Yes, free parking is available to guests.
What are some restaurants close to Camel Valley Resort, Igatpuri?
Conveniently located restaurants include Touchwood Bliss Pure Veg Restaurant, Tulsi Restaurant Pure Veg & Jain Food, and Spicedella - Pure Veg Restaurant.
Are there opportunities to exercise at Camel Valley Resort, Igatpuri?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Camel Valley Resort, Igatpuri?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Camel Valley Resort, Igatpuri offer any business services?
Yes, guests have access to a banquet room and conference facilities during their stay.
Which languages are spoken by the staff at Camel Valley Resort, Igatpuri?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Camel Valley Resort, Igatpuri?
Many travellers enjoy visiting Tringalwadi Fort (3.1 km) and Kapareshwar Mahadev Mandir (2.9 km).
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