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Holiday Inn Express Liverpool-Knowsley

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Holiday Inn Express Liverpool-Knowsley
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329 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Liverpool-Knowsley
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Showing 321: English reviews
Cardiff
Reviewed 27 September 2016

I'm not a complainer but on this experience I feel I have to review my stay with this hotel. I was booked in for 2 nights 21st and 22nd sept 16 and the hotel was pre booked by my company. Booking in at reception was ok. However getting to the bar and restaurant on my 1st night was the start...

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Helpful?
Thank Simon C
Vickandrews, General Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Good Morning, Thank you for taking the time to review our hotel, I'm very disappointed to read your comments and discover that your stay with us didn't live up to expectations. I'd very much like to discuss your stay, in more detail if you could contact me on 0151-549-2700. Please forgive our shortcomings during your stay and I hope to...

Burgess Hill, United Kingdom
Reviewed 11 September 2016 via mobile

My partner and I came to stay for 2 nights over a weekend for a Liverpool game. The stay was very pleasant, nice room (lighting could be better in bedroom), okay breakfast, however could be more variety. The only negative I have to say is its a little out of the way from main centre and of course the stadium...

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Helpful?
Thank Kayleighfugl
Sunderland, United Kingdom
Reviewed 5 September 2016 via mobile

The room was a bit dated in decor and consisted of a double bed and a sofa made up as a bed for our 4yr old. It was very very uneven and uncomfortable, when I checked it was a quilt on top of a sofa with a sheet trying to disguise this. One thing we all noticed was how warm...

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Helpful?
Thank Madboiler
Vickandrews, General Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Dear Madboiler, Thank you for taking the time to review our hotel, i'm disappointed to read that we failed to live up to your expectations. We are about to undergo a refurbishment, so hopefully the issues you have raised will be dealt with. If you would like to discuss your stay with me, please do not hesitate to contact me....

Reviewed 4 September 2016 via mobile

Was not expecting much I paid £59 for a room for 4 people and this included free child tickets to safari park . When we arrived there was a grumpy man on reception but another lovely receptionist sorted the problem with the deposit . Tea coffee hot choc etc free in the lobby . Rooms were lovely and clean enough...

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Helpful?
Thank Dianelatifa
Vickandrews, General Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Thank you for such a lovely review, I will pass on your comments to the team. We look forward to welcoming you back to the hotel in the near future. Warmest Regards Victoria Andrews General Manager

Sunderland, United Kingdom
Reviewed 28 August 2016 via mobile

Spend two nights at this hotel as I was attending a wedding at Knowsley Hall and this was the nearest place I found. This is not a hotel to stay if you are expecting to take in the sights as it is in quite an industrial area, well out from any activity. However, the rooms are very clean with tea...

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Helpful?
Thank Peter B
Kuwait
Reviewed 24 August 2016

This hotel was booked for us by a third party as we were going to a wedding in the area. I read the TA reviews beforehand and my expectations were not high. However, I have to say that our one night stay was fine. This hotel does what it says on the tin. It is a pit stop and it...

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Helpful?
Thank millyomuk
HIEXKnowsley, Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Millyomuk Thank you for taking the time to leave your feedback regarding your recent stay. We are pleased to hear you enjoyed your time with us and we look forward to welcoming you back in the near future. Kind Regards Joe

Nottinghamshire
Reviewed 24 August 2016 via mobile

Stayed for one night for work. The receptionist was really helpful and friendly, rooms were clean and spacious. Breakfast was as expected, included hot options which was a surprise. Would stay again if in the area as very reasonably priced.

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Helpful?
Thank KezraB
HIEXKnowsley, Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi KezraB Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind Regards Joe

Petham, United Kingdom
Reviewed 21 August 2016 via mobile

Staff were friendly upon check in, but the hotel itself was very tired looking and in need of a bit of attention. It's located on an industrial estate so not the most glam surroundings, but handy for where I was working. Sadly a rude 4am awakening by the fire alarm and didn't know if I needed to evacuate or not....

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Helpful?
Thank Stephen B
HIEXKnowsley, Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hello Stephen Thank you for you feedback regarding your recent stay. We are sorry to hear of the incident with the fire alarm we hope this did not disturb the rest of your stay too much and we hope you can return in the future for a much more positive experience. Kind Regards Joe

Reviewed 18 August 2016 via mobile

staff are lovely once you done a few times at first they seem abit abrupt and rude. rooms are filthy bedding doesn't get changed only made, I arrived on the Sunday and on the Thursday night I found a dried up contact lense meaning the floor hadn't been hoovered since the people before me! Ew! Shower has hairs all over...

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Helpful?
Thank Kelsea L
HIEXKnowsley, Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hi Kelsea Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience....

Camberley, United Kingdom
Reviewed 17 August 2016

Our choice of hotel when we come for a visit . Staff are always cheerful, helpful, rooms are always clean, towels are lovely and huge, think they may have changed the pillows, very bouncy and lovely. Rooms very well insulated, fans provided for the heat (we needed it this weekend) Iron and Ironing boards available, Breakfast usually sausage , beans...

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Helpful?
Thank a30lizr
HIEXKnowsley, Guest Relations Manager at Holiday Inn Express Liverpool-Knowsley, responded to this review

Hello Thank you for taking the time to leave your feedback regarding your recent stay with us. We are pleased to hear you enjoyed your stay with us. I will make sure to pass on all of your lovely comments to all the staffs hear at the hotel. We hope you can visit again in the near future. Kind Regards...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The hotel offers all the comforts associated with the Holiday Inn Express brand: contemporary style and facilities & services to meet the needs of today's business and leisure guests. A total of 86 non smoking well appointed bedrooms to choose from and rooms for the physically challenged. All rooms have Free High Speed Internet Access, Modem points, Power showers, Direct dial telephone, 26'' LCD Remote control television with Freeview, In-room complimentary tea and coffee,Hairdryers & Priority Rewards Programme.Many rooms have sleeper sofa's capable of accommodating additional guests and children. The Great Room offers the ideal place to relax and enjoy a drink from the bar & a meal from our restaurant. A complimentary continental breakfast inclusive of selected hot breakfast items is available in the Great Room, together with a free daily newspaper. A choice of 4 modern, fully equipped meeting rooms are available for up to 40 delegates. A warm and friendly welcome awaits. ... more   less 

Additional Information about Holiday Inn Express Liverpool-Knowsley

Address: Ribblers Lane, Knowsley L34 9HA, England
Region: United Kingdom > England > Merseyside > Knowsley
Price Range: ₹ 3,948 - ₹ 20,014 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Liverpool-Knowsley 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Holiday Inn Express Liverpool-Knowsley Hotel Knowsley
Holiday Inn Express Knowsley
Holiday Inn Liverpool
Knowsley Holiday Inn
Holiday Inn Knowsley
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Liverpool-Knowsley staff and other travellers.
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Questions? Get answers from Holiday Inn Express Liverpool-Knowsley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms quiet,TIP eat at VIKINGS LANDING, carvery5 mins on east lancs from hotel lovely .”
 of 5 bubbles a30lizr, 17 Aug 2016 | Read review
“Avoid 3rd floor as very noisy.”
 of 5 bubbles London325i, 1 Aug 2016 | Read review
“All rooms were excellent”
 of 5 bubbles F9090IOpatrickl, 16 May 2016 | Read review
“Our room on the 3rd floor had been refurbished and was very nice.”
 of 5 bubbles reddragonlady, 29 Feb 2016 | Read review
“Room 226 was fine on the second floor.”
 of 5 bubbles London325i, 11 Jan 2016 | Read review
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