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We spent there only two nights, but we were satisfied. Warm welcome at arrival and amazing room with balcony! We had half-board so were immediately invited to afternoon snack. The breakfast was good but dinner was amazing. Delicious. I have just one point...there is small...More
Response from Herbert B, Inhaber at Das UrbisgutResponded 2 weeks ago
Greeting with warm welcome at the moment we arrived, this hotel made you feels like home. All the staff are very attentive with smile all the time. We stayed in the garden suite which was on the first floor and can open the door to...More
Response from Herbert B, Inhaber at Das UrbisgutResponded 5 February 2018
Uncomfortable beds, smell of diesel, and the people they work here, never more! Nice wellness, but only on the pictures. Small sauna, water in the swiming pool had only 25 Celsius degrees. Poor breakfast, from the 4**** hotel I am waiting really more. I was...More
2 Thank Martin D
Response from Herbert B, Inhaber at Das UrbisgutResponded 14 January 2018
Dear Mr. Dorcak,
Thank you very much for your stay, we are sorry about that but the pool had 30 degrees, there is a thermometer in the pool that shows that, yes our staff is realy very bad!! so as we ask you at the...More
We were immediately welcomed at our arrival, and they made us instantly feel like they were really glad and happy that we were there. The hotel is beautiful, and the owners (brothers Herbert and Manfred and their mother) treated us like family members right away...More
Enjoyable stay and staff service that never fails to amaise with their readiness to serve and to overachieve expectations with making an additional step in guessing what the next guest's wish might be.
Not to be mistaken. There is still enogh to improve but mark...More
1 Thank Gregor M
Response from Herbert B, Inhaber at Das UrbisgutResponded 2 July 2017
:-) thank you so much for your stay, you are welcome - kindly regards yours family bittersam