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Live Aqua Urban Resort Monterrey

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Traveller (122)
Room & Suite (18)
Dining (2)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Concierge
Dry Cleaning
Electric Vehicle Charging Station
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Sauna
Shuttle Bus Service
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
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HOTEL STYLE
Quirky Hotels
Trendy
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Location

Full view
Contact
Avenida Lazaro Cardenas 2424 Col. Residencial San Agustin, San Pedro Garza Garcia, Monterrey 64760 Mexico
Name/address in local language
Getting there
Gen Mariano Escobedo Airport27 km
Saltillo Airport60 km
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171Reviews
168Photos
6Q+A
8Room tips
Traveller rating
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  • 19
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  • 5
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Popular mentions
The room and lobby are awesome, well worth the price, buy breakfast is NOT included and quite expensive. There is also a Spa with a pool, but also NOT included and expensive. Also beware of hotel staff trying to sell you vacation memberships. In my case I was tricked into
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Response from DerrylD4, Manager at Live Aqua Urban Resort Monterrey
Responded 1 week ago
Dear Guest. I would like to thank you for your time answering our survey. We apologize for the inconvenience during your stay, We're aware of how this makes you feel and I sincerely offer my apologies, we hope you give us the opportunity to welcome you back in this your house. We hope to see you soon. Best regards.
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Great hotel. Great bar. Great ambiance and awesome rooms. Spa was first class and everything was perfect. I would go back again and again. Can’t wait for my next stay at an aqua hotel. They are one of the best in Mexico
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Response from DerrylD4, General Manager at Live Aqua Urban Resort Monterrey
Responded 26 Dec 2018
Dear Mr. M Graubart It is a pleasure to greet you and express our infinite gratitude for your preference to our hotel Live Aqua Valle. Today, we are not satisfied with the fact that our guest is pleased within their stay, but you return again and fill your expectations of attention, we are proud to know that we are doing our work. We look forward to your soon return to follow serving you as you deserve, Thank you very much for giving us your trust Sincerly
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This is the best hotel in town! I’m so in love with it I can’t wait to go back!!!! I stayed in a deluxe room with a beautiful view and the room comes with an amazing bath you definitely have to use. The hotel is located near a lot of restaurants and malls. I give 5 stars :)
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Response from DerrylD4, Manager at Live Aqua Urban Resort Monterrey
Responded 14 Nov 2018
Dear guest, Its is a pleasure to greet you and express our infinite gratitude for your preference to our hotel Live Aqua Urban Resort Monterrey. Today, we are not satisfied with the fact that our guest is pleased within their stay, but you return again and fill your expectations of attention, we are proud to know that we are doing our work. We look forward to your soon return to follow serving you as you deserve, Thank you very much!
Read more
Inefficient check-in with personalized aromatherapy gave the impression they weren't prepared for business travelers but vacationers. Bathroom counter had a year of soap build up, I asked to have it cleaned and either they didn't do it or they didn't do it well. Beautiful common
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Response from DerrylD4, General Manager at Live Aqua Urban Resort Monterrey
Responded 8 Oct 2018
Dear Guest Thank you for taking the time to review your stay with us at the hotel Live Aqua Urban Resort Monterrey. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay Looking forward for your visit, we say goodbye to you, not before been sure that you are aware of our gratitude for giving us your confidence. We hope to see you soon! Best regards
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Excellent Service and Accommodations. Professional, Knowledgeable staff. Convenient to restaurants and shopping. I would recommend this Hotel to anyone traveling to Monterrey for Business or Pleasure.
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Response from DerrylD4, General Manager at Live Aqua Urban Resort Monterrey
Responded 1 Oct 2018
We thank you for your time answering our survey and for choosing, Grand Fiesta Americana, during your visit. We would be pleased to have you back soon. Best regards
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Foto de la sala de baño desde el dormitorio
todos los detalles cuentan
la vista desde la habitación
un gran detalle para no olvidar que uno fue niño!
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1234
Walk-in shower only. No tub in my room.
0 votes
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Te recomiendo llamar al lugar para que te den mejor detalle y te puedan atender como te mereces
0 votes
Hola me imagino que te refieres a las fotos de tu boda. La verdad no sé bien, mi cuñado se casa ahí en un salón del live Aqua pero su sesión de fotos la va a hacer en otro jardín. Si no te casas ahí mismo me imagino que por ser sesión de fotos de boda cobren algo pero seguro al quedarte dos noches te pueden negociar buen precio. Voy a preguntar más información y si se algún caso igual con gusto te aviso. Suerte en tu boda saludos
1 vote
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Cuentan con servicio spa en pareja?
Estimada Marlene C, Contamos con todos los servicios de spa en pareja, únicamente la cabina de masajes es individual. De igual manera le proporciono nuestro telefono para que se pueda comunicar con la Gerente del Feel Urban Spa Monterrey, Valeria Quintana, al telefono (81)1646-7000. La esperamos pronto. Saludos Cordiales
0 votes
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12
"any room is nice for what i saw"
"Corner rooms give you an amazing view"
"don't expect good service for the price, they really need coaching"
"All of the Rooms are very luxurious!"
"Lobby is located on the 18th Floor getting a room not facing downtown Monterrey, but facing the mall will provide a better view."
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12
PRICE RANGE
US$ 264 - US$ 563 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Live Aqua Monterrey Valle
LOCATION
MexicoNorthern MexicoNuevo LeonMonterreySan Pedro Garza Garcia
NUMBER OF ROOMS
74
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