The hotel, it’s rooms, and location are really good. Get a top floor for overlooking the Sierra Madre or Cerro de la Silla if you can. The attitude of staff is not great, lacks drive and service attitude.
Location was ok, need to cross a major highway to get to stores and not the most safe way of doing it, check in took way to long and were more concerned with charging you ahead of time for everything...
Check in was a little weird as there are two hotels in this building, but the staff were very helpful and gave you a choice of English or Spanish, and were more than happy to assist with my lousy Spanish. Overall service levels are high. The rooms are well appointed, and feel…
Very comfortable beds and modern decoration. Super friendly staff. Best hotel in Monterrey for me so far with beautiful views and great location. Highly recommend it to everyone on business or pleasure trips.
Great location and very nice new hotel, stayed a couple nights for business. The location is fantastic as there is many restaurants and stores nearby within short walking distance. About 30 minutes drive from the airport (depending on traffic). If taking a taxi from the…
"Higher floors always better"
"All the rooms have their own touch !!!"
"Stay here and not in aqua, save some $$$. Room service is really good."
"Nice restaurants in the floor 4 and 18, also a steak house in the lower level"
"Rooms facing the morning sun have less trouble moderating their temperature in the evening."