We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Fiesta Americana Monterrey Valle

Visit hotel website
Traveller (88)
Room & Suite (15)
Dining (5)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
In the vibrant city of Monterrey, there is now a hotel unequaled for its luxury, innovation and design. Grand Fiesta Americana Monterrey Valle will transport you to a world of comfort with its spectacular architecture, sophistication and premium amenities.
Read more
Property amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Trendy
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
Contact
Avenida Lazaro Cardenas 2424 Col. Residencial San Agustin, San Pedro Garza Garcia, San Pedro Garza Garcia, Monterrey 66260 Mexico
Name/address in local language
Getting there
Gen Mariano Escobedo Airport27 km
Saltillo Airport60 km
See all nearby hotels
305Reviews
159Photos
4Q+A
8Room tips
Traveller rating
  • 219
  • 52
  • 18
  • 10
  • 6
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
The hotel, it’s rooms, and location are really good. Get a top floor for overlooking the Sierra Madre or Cerro de la Silla if you can. The attitude of staff is not great, lacks drive and service attitude.
Read more
Response from DerrylD4, Manager at Grand Fiesta Americana Monterrey Valle
Responded 1 week ago
Dear Mr. Fernando I would like to thank you for your time answering our survey. We apologize for the inconvenience during your stay, We're aware of how this makes you feel and I sincerely offer my apologies, we hope you give us the opportunity to welcome you back in this your house. We hope to see you soon. Best regards.
Read more
Location was ok, need to cross a major highway to get to stores and not the most safe way of doing it, check in took way to long and were more concerned with charging you ahead of time for everything...
Read more
Response from DerrylD4, Manager at Grand Fiesta Americana Monterrey Valle
Responded 1 week ago
Estimado Sr. Garcia Le envió un cordial saludo y asimismo el agradecimiento por hospedarse con nosotros. Observamos en la encuesta de servicio que amablemente respondió, que se presentan importantes áreas de oportunidad para mejorar urgentemente. Tenemos como empresa el compromiso de trabajar de forma eficiente, para obtener la calidad que nuestros huéspedes merecen. Lamentamos que tuviera inconveniente con cruzar para dar acceso a los centros comerciales y que su percepción no fuera del todo placentera tomaremos muy en cuenta su comentario. Estaré muy atento a su próxima visita, esperando sea muy pronto, con el fin de asegurar que disfrute de la estancia y superemos toda expectativa. A sus órdenes, cordialmente.
Read more
Check in was a little weird as there are two hotels in this building, but the staff were very helpful and gave you a choice of English or Spanish, and were more than happy to assist with my lousy Spanish. Overall service levels are high. The rooms are well appointed, and feel
Read more
Response from DerrylD4, Manager at Grand Fiesta Americana Monterrey Valle
Responded 1 week ago
Dear Mr. Brettdownes It is a pleasure to greet you and express our infinite gratitude for your preference to our hotel Grand Fiesta americana Monterrey Valle. Today, we are not satisfied with the fact that our guest is pleased within their stay, but you return again and fill your expectations of attention, we are proud to know that we are doing our work. We look forward to your soon return to follow serving you as you deserve, Thank you so much for giving us your trust. Sincerely
Read more
Very comfortable beds and modern decoration. Super friendly staff. Best hotel in Monterrey for me so far with beautiful views and great location. Highly recommend it to everyone on business or pleasure trips.
Read more
Response from DerrylD4, Manager at Grand Fiesta Americana Monterrey Valle
Responded 1 week ago
Estimado Sr. Marco Es un gusto saludarle y expresarle nuestro infinito agradecimiento por su preferencia a nuestro hotel Grand Fiesta Americana Monterrey Valle . En la actualidad, no nos conformamos con el hecho de que nuestro huésped quede satisfecho dentro de su estancia, sino que usted regrese nuevamente y llenemos sus expectativas de atención, nos enorgullece saber que estamos haciendo nuestro trabajo. Esperamos entusiasmados su pronto regreso para seguir atendiéndole como usted se merece, muchas gracias por brindarnos su confianza. Atentamente
Read more
Great location and very nice new hotel, stayed a couple nights for business. The location is fantastic as there is many restaurants and stores nearby within short walking distance. About 30 minutes drive from the airport (depending on traffic). If taking a taxi from the
Read more
Response from DerrylD4, Manager at Grand Fiesta Americana Monterrey Valle
Responded 2 weeks ago
Dear Mr. Jason. We thank you for your time answering our survey and for choosing, Grand Fiesta Americana, during your visit. We would be pleased to have you back soon. Best regards
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Deluxe King Room
Photo provided by managementGrand Fiesta Americana Monterrey Valle
Guest room
Photo provided by managementGrand Fiesta Americana Monterrey Valle
Meeting room
A view from the 16th floor
PreviousNext
123
Cuentan con alberca?
No tienen...
0 votes
Show all answers
si contamos con minibar dentro de las habitaciones y el desayuno depende de que canal de reserva usted reserve por que algunos ya la incluyen. saludos cordiales
0 votes
Show all answers
Libe Aqcua ocupa los pisos más altos del edificio. Es más lujoso. Las habitaciones tienen mejor vista. No aceptan niños en esos pisos.
2 votes
Show all answers
No tiene alberca y, en algunos casos, la tarifa incluye desayuno!
1 vote
"Higher floors always better"
"All the rooms have their own touch !!!"
"Stay here and not in aqua, save some $$$. Room service is really good."
"Nice restaurants in the floor 4 and 18, also a steak house in the lower level"
"Rooms facing the morning sun have less trouble moderating their temperature in the evening."
PreviousNext
12
PRICE RANGE
US$ 160 - US$ 312 (Based on Average Rates for a Standard Room)
LOCATION
MexicoNorthern MexicoNuevo LeonMonterreySan Pedro Garza Garcia
NUMBER OF ROOMS
180
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing