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NH Collection Monterrey

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NH Collection Monterrey
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543 Reviews from our TripAdvisor Community

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There are newer reviews for NH Collection Monterrey
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Showing 137: English reviews
Reviewed 27 September 2016 via mobile

Very good hotel. Very modern, excellent staff very friendly. The room have a lot of space. Next to a very nice classy shopping mall. About 5 restaurants to choose from at the mall. I would pick this hotel again for my business of leisure trip.

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Helpful?
Thank Pablo L
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Troy, Michigan
Reviewed 24 September 2016 via mobile

We went for our company committee there and is an excellent hotel. The hotel is beside a nice mall with many shops and restaurants. Very recommended. Just an improvement could be to have more decoration in some places

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Helpful?
Thank Bolicheboliche
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Austin, Texas
Reviewed 15 September 2016

this was an excellent hotel. we stayed on the executive floor and man, was it worth every penny. for exec rooms, breakfast in the main restaurant is included, but there is also breakfast on the executive floor ... there are always soda/water/snacks out in the lobby area of the floor, but complimentary wine and heavier snack every weeknight. the gym...

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Helpful?
Thank AliciaDiana
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Atlanta, Georgia
Reviewed 7 September 2016

It's 19 years that I'm visiting Monterrey for business and I'm still looking for the "perfect" hotel for my stay; the NH is a nice property in a prime area (San Pedro, practically all in one with El Palacio de Hierro mall) where you can get pretty much anywhere in 5 minutes Uber or take a stroll if you feel...

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Helpful?
Thank Ccavaz67
Hong Kong,Hong Kong
Reviewed 9 August 2016

I chose this hotel because it is located in the prestigious Palacio de Hierro Mall. I originally booked 14 nights but checked out 3 nights later. The rooms are spacious and modern but there is no real storage place to put or hang clothes away if you wish to unpack. In the room I got, there is a huge air...

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Helpful?
Thank Lourdes B
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Miss. Lourdes B .: Hereby I wish to express a sincere apology for the inconvenience mentioned we wish on your next stay give us a second chance to regain their confidence. Please I want to be at your service in this way or call me to let me know the date of your next stay and serve you personally,...

La Floresta, Uruguay
Reviewed 2 August 2016 via mobile

The hotel is very nice about an hour from the airport. It is modern, neat and clean. Service is excellent. Breakfast was excellent too. Rooms are spacious and clean. Service is very kind and attentive. Overall an excellent option to stay in Monterrey with a very nice view of the nearby Cumbres de Monterrey hill range.

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Helpful?
Thank Eduardo S
Cuernavaca, Mexico
Reviewed 21 July 2016

Spent two nights at this fabulous hotel, when in Monterrey for business. Service was awesome, breakfast buffet even more so. Rooms are spacious, clean and modern. Wifi works very well and is complimentary. I will definitely stay here next time I come. It is built connected to a shopping mall, so there are a good amount of restaurants, fast food...

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Helpful?
1Thank PeoLekare
Juan Francisco C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Chicago, Illinois
Reviewed 12 July 2016

Hotel is located next to a mall, which is a pretty convenient location. The hotel definitely shows some age. The suite we stayed at had a busted safe. There were some stain on the sheet (seems like rust), and an empty beer can in the mini-bar. Since this was my first time in Mexico, so I didn't know what to...

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Helpful?
Thank Ruizhi L
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Guest. Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as well....

Reviewed 10 July 2016 via mobile

When we checked out the rate was wrong (2x what it should be) and they put a long list of room service charges on our bill from dates we weren't even in the room. I had the pleasure of spending 30 minutes with the front desk at 6am to fix all these issues. Otherwise the room and stay were fine.

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Helpful?
Thank Troy P
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Mr. Troy: Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have encountered during your stay here at NH Monterrey. We regret not being able to...

Biella, Italy
Reviewed 8 July 2016

I was there for a business trip, nice to have the shopping area almost inside the hotel (one complex which includes shopping center and NH hotel). Not all the reception agents speak English, the business center is ok, the room are spacious and modern, breakfast really need improvements and some air pumps because I felt the food smell even if...

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Helpful?
Thank Robertina7
Eduardo C, Director General at NH Collection Monterrey, responded to this review

Dear Ms. Robertina Greetings from Monterrey, and thank you to share your comments about your recent stay in our establishment. On behalf of our entire personnel, we feel very pleasant that you enjoyed all the hotel facilities at all. Your comments are very important to increase the hotel value getting the best recognition as the best hotel in Monterrey as...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
The NH Monterrey is situated in the heart of San Pedro Garza Garcia, one of Mexico's most affluent areas and a world-renowned destination for business and leisure. ... more   less 

Additional Information about NH Collection Monterrey

Address: Avenida Jose Vasconcelos 402 | San Pedro, San Pedro Garza Garcia, Monterrey 66268, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey > San Pedro Garza Garcia
Price Range: ₹ 7,236 - ₹ 12,970 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Monterrey 4*
Number of rooms: 217
Reservation Options:
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Also Known As:
Nh Monterrey Hotel San Pedro Garza Garcia
Hotel Style:
#1 Business Hotel in San Pedro Garza Garcia
#1 Luxury Hotel in San Pedro Garza Garcia
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Monterrey staff and other travellers.
3 questions
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Questions? Get answers from NH Collection Monterrey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that faces south so you can see the mountain.”
 of 5 bubbles UlisesA350, 4 Nov 2016 | Read review
“They do have rooms with a mountain view, but you need to request them.”
 of 5 bubbles gailyee, 18 Oct 2016 | Read review
“get the executive floor.”
 of 5 bubbles AliciaDiana, 15 Sep 2016 | Read review
“Tell them your preference before checking in”
 of 5 bubbles Ccavaz67, 7 Sep 2016 | Read review
“Ask for one without a huge airconditioning machine/tubes in it.”
 of 5 bubbles 2LourdesB, 8 Aug 2016 | Read review
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