It was indeed a remarkable experience to stay at The Reserve Gorumara with a family of 6 and two kids. Right from the check in till check out it has been a glitch free experience and it was near perfect in the true sense of the term. The hospitality and the personal touch of Mr. Shibaji is definitely an usp of the property and he left no stone unturned to assist us in whatever way we needed to make our stay enjoyble. The restaurant servers delicious food and Mr. Shibaji went to the extent of customizing it to our liking. I would highly recommend a stay here with a tinge of hesitation.
I had picked up this property based upon ratings and voila it was a mesmerising experience.Basically I had travelled with my wife to spend a couple of days of tranquillity.And we hit a jack pot.What really captures the essence is ambience infused with personal touch with Mr Rao at helm of affairs.It was a culinary delight as well.Staff is just wonderful.If you are looking for a break from mundane,it is my place to go.
Had an awesome experience. Stayed here for two nights in their club room which basically is a family room for 4. The food was absolutely delicious. The waiters and everyone else including their manager Mr Shibaji Roy were superb. The overall ambiance of the property is very good. I will strongly recommend this to all. Thanks. Abhisek Sarkar and Family.
I had a sudden plan to visit Gorumara National Park while coming back from Sikkim. Shibaji Roy (The manager of the Hotel) guided us beautifully from the beginning to make our itinerary smooth. The room standard was quite good with lovely attached balcony. Moreover I would like to comment on food quality. It was too good and tasty. There are lot of different items in the complementary breakfast and you can choose any type of food for lunch and dinner. As a whole it's a nice place to relax for 2-3 days if you really want to take a break from your daily life.
This was my 2nd stay at Reserve. This time with my mother and son. This place is both kids friendly as well as elder persons friendly. The manager, Shibaji babu and all the staffs took care of our every single necessity and made sure our comfort and pleasure. Special mention deserved the kitchen, delicious food, good speard of breakfast buffet. In a nutshell, highly recommended....
We were here to ring in my father's 90th birthday. Had a great 1 night stay,. Good food, staff and clean place to be! Shivaji was there to help us throughout our stay. Thank you guys. We will be back soon!
Fantastic property...rooms are cozy and maintained top class...foods are tasty...also all the staffs are very well mannered...The hotel manager Mr. Shibaji Roy is very courteous and arranged for sufficient amount of packed breakfast as we checked out hotel early morning at 5.30 AM. Recommended...
We visited The Reserve on 25th December 2021. We had a four nights stay. The property is beautiful. The rooms were spacious, clean and sanitized. House keeping was done daily at our convenience. All amenities and toiletries were provided. The food here is awesome specially the Indian dishes. The restaurant staff is very polite and helpful. They accommodated all our requests. Hospitality is the one of the best I have experienced here. Special mention to Mr. Shibaji, the manager. He takes great care of his guests and he is a very warm and welcoming person. We had an early checkout at around 7:30 in the morning. He had packed our breakfast in foil containers so that we could have them in the car. If I visit Lataguri again, I'll prefer to stay at The Reserve Gorumara. There is just one suggestion that I have. The wifi connection was poor in the rooms. They should look into that, otherwise an excellent stay for me and my family.…
We had an excellent stay at The reserve Gorumara. The food was delicious and served hot. the room was comfortable and the staff was very courteous and helpful. We were two elderly women and they made us comfortable.
Worst experience ever . Me with my family & friends, Kids (total 20) visited the place on Asthami (Durga Puja), reached at 07.30p.m. we ordered food prior to visit over phone at 05:30p.m. , But till 10:45 p.m. in the night the manager behaved like anything and very mis behaved , denied to provide food after waiting of 2.30hrs. Also his language was exceptionally bad. It was a very embarrassing moment for me, my friends. My kids were very much hungry, At night the so called manager behaved one should never do. Nothing much.. Please don't visit this place . Extremely not recommended.