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Novotel Survilliers

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391 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Survilliers
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Showing 104: English reviews
Whitehorse, Canada
Reviewed 18 December 2015

I mistakenly booked via Expedia and when arrived at hotel, they told me I was not booked. After showing them my confirmation they told me it was booked for the next day. They would not change the booking and wanted twice as much as I paid to stay that night! I was stuck paying for another night at an shocking...

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Helpful?
1Thank yukoners1
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear Customer, In responding to our survey, you took the time to tell the inconvenience occurred during your hotel stay. I sincerely thank you and please accept my sincere apologies. I understand and am very sorry circumstances that partly disrupted your stay. I will provide the appropriate follow your comments. I hope, despite these incidents, can continue to count you...

Stockholm, Sweden
Reviewed 15 November 2015

Good business hotel. Rooms are clean and staff friendly. Very good WIFI. The breakfast needs some help, to serve scrabled eggs based on egg powder is never a good idea. The resturant otherwise is good, unfortnately sometimes with a "touch of Parisian service". The bar is well equipped and the beers served are cold. However don't ask them to prepare...

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Helpful?
Thank CBO76
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear " CB076" Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest...

Anvers
Reviewed 16 October 2015

This is a rather old Novotel, well situated near an exit of the A1, just before reaching teh Charles de Gaulle airport coming from the North. Stayed here often for meetings North of Paris or at the airport. Always excellent service. Excellent breakfast buffet as well. Dinner is not of the same standard. Opening hours are limited and food choice...

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Helpful?
Thank pilipili2009
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear "Pilipili2", Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward...

New Orleans, LA
Reviewed 1 October 2015

We arrived, jet lagged, of course. They let us check in before check in time. The kitchen prepared a wonderful meal (they were not real busy for a Sunday night). The waiter/bar tender recommended wonderful wine and calvados. My husband forgot a jacket behind when left. I called them about it. We picked it up two weeks later. We appreciate...

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Helpful?
Thank Janelle S
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear "Andanders", Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward...

Newcastle upon Tyne, United Kingdom
Reviewed 8 September 2015

Stayed one night prior to a visit to Parc Asterix, which is 10 mins drive away. Don't be put off by the surrounding area, its industrial/car show room kind of place. We upgraded the room for a very small amount. We travelled as 2 adults and 2 kids (15, 12). Kids had a separate area with own TV and free...

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Helpful?
Thank AndAnderson
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear "Dear AN Anders", Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our...

Guildford, United Kingdom
Reviewed 2 September 2015

A great place to stop when travelling through France on your way back to Calais. Nice rooms, fantastic restaurant and really nice service. The staff at this Novatel were particularly good. I will definitely go out of my way to stay again having found the perfectly priced and value for money stop.

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Helpful?
Thank SimonJDW
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear "Simon JDW", Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest...

Hartlepool, United Kingdom
Reviewed 1 September 2015 via mobile

A great stop over on the way to Amsterdam ferry. Just a two story place but clean and comfortable and very welcoming after a long drive. Our family room was a good size and came with beds made up. A lovely bar with a well informed barman. He recommended a saint emilion. It was lovely. There was a pool which...

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Helpful?
Thank emloue
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear "Emloue", Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward...

Ashby-de-la-Zouch, United Kingdom
Reviewed 17 August 2015

The room was clean and well thought out in terms of design, very quiet and comfortable. The sofa bed was already set up for the kids, two singles which was great. Only down side was the waiting for a table at breakfast when on a tight schedule.

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Helpful?
Thank Tony B
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear "Tony B", Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest...

Reading, United Kingdom
Reviewed 13 August 2015

Booked as a stop over on our journey home, a little over 2 hours from Calais. The hotel is modern and very close to the A1 - litterally less than a minutes drive from Junction 7. . When you arrive there does not seem to be much in the local area, but apparently (looking at the map there are other...

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Helpful?
Thank Halfhighlander
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear "Halfhighl", Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward...

Burbage, United Kingdom
Reviewed 10 August 2015 via mobile

Fantastic Novotel. Couldn't fault it. Reception friendly and helpful Room clean and modern with double and a 2 single bed sofa bed. Breakfast superb. We went to eat at pizza del arte in the evening which is really close. Would stay here again.

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Thank vanessavenus
Laetitia_Lotram, Directeur général at Novotel Survilliers, responded to this review

Dear " Vanessave" Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the Novotel Survilliers. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Survilliers, located 25 km north of Paris via the highway between Paris and Lille, 10 min from the exhibition centres at Villepinte and Le Bourget, 15 km from Roissy CDG Airport and 5 km from the Parc Asterix theme park, offers 79 Novation rooms. For your meetings, the hotel features 200 sqm of modular meeting rooms with natural light. The Novotel Cafe restaurant with a terrace open during the warmer months invites you to enjoy contemporary cuisine. Pool and free parking for guests. ... more   less 

Additional Information about Novotel Survilliers

Address: Autoroute A1-D16 | Le Poirier Vert, 95470 Survilliers, France
Region: France > Ile-de-France > Val-d'Oise > Survilliers
Price Range: ₹ 6,836 - ₹ 9,814 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Survilliers 4*
Number of rooms: 79
Reservation Options:
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Also Known As:
Novotel Ile-De-France
Survilliers Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Survilliers staff and other travellers.
6 questions
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Questions? Get answers from Novotel Survilliers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool side not roadside”
 of 5 bubbles charlotteedmonds, 1 Sep 2016 | Read review
“Quiet rooms face the garden. Best to rent a car as the hotel is isolated.”
  • Nice view onto trees
  • Separate toilet area
  • A decent closet area (ask for extra hangers)
  • Modern bathroom
  • Nice amenities like a good TV and coffee maker
  • A large, comfy bed with a sofabed next to it.
  • Entering the room
 of 5 bubbles AnaK648, 1 Aug 2016 | Read review
“Garden View, 1st floor”
 of 5 bubbles fanno100, 6 Jun 2015 | Read review
“1st floor, our was 283, it was at the end of the corridor overlooking the car park and had a lovely nights sleep.”
 of 5 bubbles MAKARDI10, 14 Nov 2014 | Read review
“Rooms on first floor facing back of hotel overlooking lawned ares very quiet (626)”
 of 5 bubbles 241kayl, 7 Nov 2014 | Read review
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