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Hotel Neufchatel

Traveller (75)
Room & Suite (123)
Dining (29)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Completely renovated, The Neufchatel Hotel welcomes you again in an elegant, cosy and surprising atmosphere created by the famous interior designer, Manuel Vraux de S. Laranjeiro.Experience the comfort and warmth of our unique 20 rooms equipped with high quality and design furniture, free highspeed WIFI, interactive LED TV and rain shower. Buffet breakfast and business services such as printing and scanning are also free of charge.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Room features
Non-Smoking Rooms
Good to know
HOTEL STYLE
Value
Family
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
803Restaurantswithin 0.5 km
99Attractionswithin 0.5 km
Reviews & more
298Reviews
225Photos
4Q+A
26Room tips
Traveller rating
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Even though this hotel is not located in the heart of Old Town, it still was a very nice place to stay. They provided a very nice hot breakfast that held us for most of the day. The room was very comfortable and quiet. However, the best thing about this hotel is the staff, in
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I booked this hotel based on the previous Trip Advisor reviews and the fact that it was a small hotel. The start was fine and the owner (or reception manager) was really helpful, engaging and friendly. The public area was well set out and the availability of coffee/tea, internet
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A great alternative to the business hotels around Brussels. The single room I had was small but had a lovely balcony above the back courtyard. Helpful and friendly staff and a nice breakfast. Located in a quiet street with good tram connections to Midi and the city centre.
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Very nice little hotel in a quiet side street. The area has nice restaurants, bars and cafes. Parking is possible on the street but may take a couple of turns around the block until you find a spot. It‘s free on sundays but weekdays you pay abt 1.5/h. The room was comfy and brigh
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The Hotel is located in a quiet area in town. It's about 20 - 30 minute walk from the main "tourist" area and about the same to the metro stop that we used to come from the airport. Breakfast was provided. One morning there weren't any croissants left and the gentlemen at the des
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Professional photo exclusively commissioned by TripAdvisorHotel Neufchatel
The Double Room (Cacao) at the Hotel Neufchatel
Photo provided by managementHotel Neufchatel
Comfort Double Room
Photo provided by managementHotel Neufchatel
Comfort Double Room
Photo provided by managementHotel Neufchatel
Guest room
Room SAX
Previous
Hello I am RO who use the hotel during 25.Feb~26.Feb I am sending email for complaining officially. Hope all managers including the boss read my email. Before making the reservation, 1. I just believed that I will have nice room based on the website photo. HOWEVER I stayed the '-1' floor which was like storage and just in front of the public toilet. SO during day and night even after midnight, people use the public toilet in front of my room. 2. with ABOVE problems, All of us (including my puppies), couldn't sleep well, and couldn't stay well. I really really tried to be careful when I find the hotel due to my puppies. Usually people stay in hotel for taking a rest during travel. we (and my puppies) also wanted good hotel which is really quiet. The hotel just answered that it is 'well soundproof'. BUT it was NOT WELL SOUNDPROOF and they NEVER mentioned that it will be the '-1' FLOOR and NEVER mentioned only the '-1' room is for the people who has puppies. IF YOU EXPLAIN THAT IT IS NOT WELL SOUNDPROOF AND IT WILL BE -1 FLOOR DUE TO THE PUPPIES, I NEVER SHOULD HAVE TAKEN THIS HOTEL FOR SURE. 3. when I arrived to the hotel I stayed 2 hours before going outside. (during 3pm~5pm) AND IT WAS EXTREME NOISY DUE TO THE LIFT PROBLEM AND PEOPLE FIXED IT AND TOO MANY PEOPLE TALK JUST IN FRONT OF MY ROOM AND MY PUPPIES WAS GOING TO BARK. BUT when I went out, one of my manager was going to complaint (it was really embarrased) that "If your puppies bark like this, the other people will complaint." "Is it the first time to stay in hotel????" "I will work at 7am near your room - the storage, and if your puppies are bark, it will make some problems." COME ON... THE HOTEL SHOULD BE QUIET THEN MY PUPPIES AND OUR FAMILY CAN TAKE A REST. THE PROBLEM IS NOT MY PUPPIES, BUT THE NOISY FROM OUTSIDE!!! 4. Even during night, midnight, after midnight, the noisy occured so I couldn't sleep well, 5. In the morning when I was going to check out, the manager who complaint to me yesterday, she suggest 100euro for the hotel price. (My reservation fee was 123.9euro more or less) SO I WAS A BIT EMBARRSED I WANTED APOLOGIZE FROM HER FIRST!!!!!!! SO I SAID ALL SITUATIONS WHAT I FELT BAD. THEN SHE SAID, 'OKAY WE SUGGEST YOU 100EURO, IT IS REALLY GOOD PRICE BECAUSE YOU HAVE 2 PUPPIES AND OTHER HOTEL THEY REQUEST 20EURO PER PUPPY." THEN SHE WAS TRYING TO SAY 'PAY ALL (123.9EURO)', SOMETHING LIKE IT IS UP TO ME. I still feel bad and I really regret that I stayed the hotel which act like badly and impolite. even I think that the service and all facilities total 100euro is not reasonable, with listening above impolite mention. I HOPE THE CHIEF WHO REALLY HAS RESPONSIBILITY READ THIS EMAIL. AND I WILL TRY TO MENTION ON Internet AS I RECEIVED SUCH SERVICE. YOUNGJU RO
Salve vorrei sapere se è possibile avere una mezza pensione. Grazie
No l'hotel offre solo una buona colazione.
0 votes
l HOTEL Possede un parking et un ascenceur?
et j'ai oublié de préciser que oui, il y a un ascenseur.
0 votes
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Y a t il facilite de parking,?
Non, il n'y a pas de parking. Il y a la possibilité de se garer dans la rue mais c'est assez saturé. La personne de l'accueil est très sympathique, vous pouvez peut-être lui téléphoner pour lui demander où se trouve le parking le plus proche et à quel prix. Bon séjour.
0 votes
"Do not choose a single bedded room - well certianly not 34"
"Basement rooms are cold and dark."
"Comfy Beds"
"It's a quiet street, so don't hesitate to choose a room with a balcony."
"Each room has a theme! So have fun and pick out any one!!"
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PRICE RANGE
US$ 84 - US$ 174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
neufchatel hotel brussels
LOCATION
BelgiumBrusselsSaint-Gilles
NUMBER OF ROOMS
20
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