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Citadines Toison d'Or Hotel

Traveller (123)
Room & Suite (47)
Dining (10)
  • Excellent23%
  • Very good48%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
“self catering”(5 reviews)
“hotel apartment”(3 reviews)
“metro station”(17 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Pets Allowed
3 Star Hotel
All hotel details
2 Apr3 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (399)
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All reviewsself cateringhotel apartmentmetro stationseparate toiletfree nespresso coffeeside streetsmall kitchenlonger staymini europetoilet roomthe grand placelouise metro stopbus linescomfortable stayironing boarddesigner shopswithin walking distance
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11 - 15 of 193 reviews
Reviewed 1 October 2017

The location is very good (near a metro station and lot of groceries shops and restaurants) but the wifi is really bad and the the room and the dishes were not totally clean. The people working at the reception were very kind and helpfull.

Review collected in partnership with this hotel
Thank francoisem674
Response from CitadinesToisondOr, Front desk at Citadines Toison d'Or HotelResponded 16 October 2017

Dear Francoise, Thank you for sharing your comments. I'm pleased that you appreciated our team. Moreover, I have noted your negatives and be assured that we take into account. Kind regards.

Reviewed 11 September 2017

The hotel is very convenient and has nice viewsight. The hotel workers are very kind, and I would like to book this hotel again. It is very close to the centre of the city, and has clean room and good restaurant.

Review collected in partnership with this hotel
Thank leejI5988JF
Response from CitadinesToisondOr, Guest Relations Manager at Citadines Toison d'Or HotelResponded 26 September 2017

Dear Sir, Thank you very much for sharing your feedback. Your compliments are very important for us. We are glad to know that you enjoyed your stay. It will be a great pleasure to welcome you again in the nearest future. Kind regards

Reviewed 29 August 2017

Nice location, metro station is just 2 mins walk away, has grocery store just close to the hotel. The only issue faced is the Wifi Connectivity which is pretty slow which is bit annoying Rest a great place for stayMore

Thank Deepak M
Response from CitadinesToisondOr, Front desk at Citadines Toison d'Or HotelResponded 16 October 2017

Dear Deepak, Thank you very much for sharing your feedback. I have noted your observations regarding the Wifi connectiion.Please be assured that I will coordinate this issue with the respective team members. Your comments are very important and help us to improve the property. Kind...More

Reviewed 29 August 2017

It was a ideal room with kitchen, w.c. separate of the bathroom, the bathroom was a little tall for me, we are 1,50 cm. The temperature of the room wasn't regulation at the room, there aren't change of towels and amenities neither clean of the...More

Review collected in partnership with this hotel
Thank Isajidisa
Response from CitadinesToisondOr, Front Desk at Citadines Toison d'Or HotelResponded 16 October 2017

Dear Madam, Thank you for your feedback. Please note that being an Apart'hotel means housekeeping is not provided daily. Do not hesitate to ask the reception next time for more information about our A la carte services. Kind regards

Reviewed 14 August 2017

The room more than lived up to our expectations! The size was good, bed was great, ample space to work at desk with laptop, kitchenette was terrific, as was the separate toilet. The lift was a relief as our suitcases were large and heavy. Staff...More

Review collected in partnership with this hotel
Thank Rozanne F
Response from Segolene_Citadines, Directeur général at Citadines Toison d'Or HotelResponded 16 August 2017

Rozane, thank you very much for your kind words. Your compliments will be shared with all the team.I take a note for the comfort of the room you can be sure that your comments are very important. We look forward to welcoming you again at...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Laundry Service
Multilingual Staff
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Refrigerator in room
Price range
US$ 87 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Price range
US$ 87 - US$ 183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (123)
Room & Suite (47)
Dining (10)
Business Centre & Event Rooms (2)
Questions & Answers
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20 January 2016|
AnswerShow all 4 answers
Response from mamamiah | Reviewed this property |
Room Tips
"Take a room in another Hotel"
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"ask for a room away from the bar on the street"
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"Low rating of cleanliness because of policy of cleaning rooms."
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"Clean and roomy."
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