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Best Western Premier Monterrey Aeropuerto

86 reviews
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Traveller (59)
Room & Suite (23)
Overview
  • Excellent42%
  • Very good39%
  • Average8%
  • Poor5%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (86)Write a Review
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21 - 25 of 39 reviews
Reviewed 6 January 2016 via mobile

I had a night to spent at the airport at monterrey, so I booked a room in the bw. I was totally satisfied. For a Business Trip, it is just perfect if you do not want to go into the City Center. My tip: Stay...More

Thank Mr_Ludiga
Response from BigAppleL, Gerente at Best Western Premier Monterrey AeropuertoResponded 13 January 2016

Thank your very much for your feedback. We hope to see you back soon!

Reviewed 11 December 2015

When all other hotels were full at 1 am. The shuttle from the Hilton found and brought me to this hotel. Claudia was very nice, very helpful, she placed me in a beautiful suite 635....very very nice I will be back to stay longer next...More

Thank Nicetoentice
Response from BigAppleL, Manager at Best Western Premier Monterrey AeropuertoResponded 15 December 2015

Thank you very much for your feedback!

Reviewed 4 September 2015

We were placed at the hotel by AeroMexico Airlines when we had a cancelled fight issue on the way back to the states. I must say that this hotel was a very nice surprise after the cancellation event. This is not the Best Western that...More

1  Thank submarinernm
Response from BigAppleL, General Manager at Best Western Premier Monterrey AeropuertoResponded 8 September 2015

Thank you very much for your feedback. We are very pleased to hear all these good comments about our hotel. We will continue working hard to keep this level of quality and good service. Have a very nice day!

Reviewed 30 July 2015 via mobile

Very clean awesome service things to do everywhere recommend people stay here food is great receptionist are very helpful clean bathroom good tv choices and awesome service breakfast in the morning is great lots of things to eat they even made me a fruit shake

Thank mndz21
Response from BigAppleL, General Manager at Best Western Premier Monterrey AeropuertoResponded 31 July 2015

Thank you very much for your feedback! We will continue working hard to deliver this level of quality to all our guests. Have a nice day!

Reviewed 8 March 2015

I tried to cancel my reservation 2 days prior to arrival and was refused due to a 12 MONTH cancellation policy. When I did arrive, I was told that there were no rooms available, and that I would have to stay in a hotel 2...More

Review collected in partnership with Best Western
Thank Scott S
Response from BigAppleL, Gerente at Best Western Premier Monterrey AeropuertoResponded 9 March 2015

Dear Scott S, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Business Centre with Internet Access
Laundry Service
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 86 - US$ 124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$ 86 - US$ 124 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (59)
Room & Suite (23)
Questions & Answers
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Room Tips
"Restaurant and bar close early so you may want to have a backup."
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"Floors 3 and 4 are newly renovated."
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"I'd prefere a room to the back side - you'll have a beautiful sunrise in the morning :)"
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"Arrived late and left the next day. All rooms appear to be similar."
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