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Crowne Plaza Hotel Monterrey Aeropuerto

136 reviews
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Traveller (89)
Room & Suite (56)
Dining (23)
Overview
  • Excellent27%
  • Very good47%
  • Average18%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
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Reviews (136)Write a Review
JPMiles / Payback Arrow
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JPMiles / Payback Arrow
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All reviewsclose to the airportrestaurant buffetclub levelshuttle serviceminute ridenice amenitiesfront desk staffplace to staynext doorairport hotelbusiness tripnice staywould definitely stay here againrestaurants within walking distanceno issuesindustrial parksrooms are clean
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11 - 15 of 82 reviews
Reviewed 26 March 2017 via mobile

During a trip in Mexico for business I spend overnight in this hotel before continuing to Saltillo. I have already stayed to Crown Plaza in Istanbul and here I have found the same high quality. Nice room with large space, good cleaning and service. The...More

Thank Massimo_Voldemort
Response from Alexander R, General Manager at Crowne Plaza Hotel Monterrey AeropuertoResponded 28 March 2017

Dear Massimo, Thanks a lot for your taking your time to write your experience. We appreciate a lot your kind comments and let us know how was your stay. Thank you and we will share this with our staff. We look forward to see you...More

Reviewed 11 March 2017 via mobile

Upon check-in to this airport hotel, my first designated room was located adjacent to a noisy water pump that screamed for repairs. The front desk staff promptly relocated me to a better room. Then I get down to the nice looking restaurant for dinner, and...More

Thank Leo M
Response from Alexander R, General Manager at Crowne Plaza Hotel Monterrey AeropuertoResponded 16 March 2017

Dear Mr. Leo, Thank you for taking the time to share your comments. Your feedback is important for us. Our staff is aware about your experience and we are going to effort to create better experiences for our customers thanks to your helpful review. We...More

Reviewed 13 February 2017 via mobile

Its a near by the airport and far from everything else. If you need to stay in the area or will fly next day is ok. The check inn a little bit confuse and the wifi wasn't working..too bad for a business hotel. Rates aren't...More

Thank Andre O
Response from Alexander R, General Manager at Crowne Plaza Hotel Monterrey AeropuertoResponded 15 February 2017

Dear Mr. Andre First of all, We would like to thank you for the opportunity to assist you. It's been a pleasure and I would like to extend my apologies for the inconvenience during your stay. Your concern is our concern. This is truly helpful...More

Reviewed 11 February 2017

I was in Monterrey for business. The company provided transportation. The hotel offered a comfortable clean place to stay. The upper floors (where I stayed) had a nice hospitality hour in addition to the hospitality offered in the lobby for all guests. I would definitely...More

Thank Christian B
Response from Alexander R, Manager at Crowne Plaza Hotel Monterrey AeropuertoResponded 12 February 2017

Dear Christian, Thank you so much for the time spent writing your kind comment. It is a pleasure to know you enjoyed your stay in our hotel. Also we thank you for recommend our hotel to your colleagues because of your nice experience. We look...More

Reviewed 3 February 2017 via mobile

I just love Mexico and can be bias :( the staff in this hotel are just great always smiling. I was a little bit of with breakfast because was hoping to eat some delicious authentic Mexican food. The hotel is just standard, and clean. If...More

Thank Jacques M J
Response from Alexander R, General Manager at Crowne Plaza Hotel Monterrey AeropuertoResponded 8 February 2017

Dear Guest Jacques Thank you so much for your kind comments! We'll be sharing this word to our staff to stay focus to keep the great service you received. In addition, It's great to know the massage was relaxing and you enjoyed it. Thank you...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 89 - US$ 175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 89 - US$ 175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (89)
Room & Suite (56)
Dining (23)
Pool & Beach (7)
Business Centre & Event Rooms (12)
Questions & Answers
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SpeakonTarget
30 April 2017|
Answer
Response from Alexander R | Property representative |
Dear SpeakonTarget Thank you for contacting us. We do not allow pets in our hotel. We appreciate your comprehension to this matter. Any further assistance, please feel free to contact us. Alexander Ramirez Trejo Guest... More
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Google Translation
Room Tips
"Good view of the airport"
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"Stay in the upper floors."
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"Good Business Hotel"
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"High floor"
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