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Crowne Plaza Hotel Monterrey Aeropuerto

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Crowne Plaza Hotel Monterrey Aeropuerto
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120 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Monterrey Aeropuerto
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Showing 72: English reviews
Milwaukee, Wisconsin
Reviewed 1 November 2016

Close to the airport which is good and a few good places to eat and drink within hotel shuttle ride. Only 30-45 minute from downtown depending on the time of day. Great service, friendly staff. Full buffet style breakfast which is noce (have to pay for it) and they will make you an omelette or hot cakes on the spot.

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Helpful?
Thank Perlick
Detroit, Michigan
Reviewed 23 October 2016 via mobile

I stayed a week in the hotel on business. The breakfast is plentiful and I'm glad I tried the chicken stew. Pros: 1) Airport shuttle (and it was on time) 2) Both room and hotel were very clean. Ample hot water and towels 3) Papalote restaurant 68 steps to the left from the front door Cons 1) The "King" bed...

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Helpful?
Thank Stacy B
IHGService, Guest Relations Manager at Crowne Plaza Hotel Monterrey Aeropuerto, responded to this review

Dear Stacy B, Thanks for staying with us for your business travel needs and for the feedback on your recent stay with us. I’m very pleased to hear that you appreciated the hotel shuttle, our clean room and shower experience, as well as enjoyed the chicken stew during breakfast. However, I sincerely apologize for the discomfort caused by the bed...

Amherst, New Hampshire
Reviewed 19 October 2016

doing business in Monterrey is always an experience....being close to the airport in such an elegant setting made the trip so much more enjoyable. Access to all the business centers was just a short cab drive away.....the office staff is most helpful and understanding of local customs, etc...which cabs to take i.e.

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Thank bobharley2324
Tijuana, Mexico
Reviewed 18 October 2016

Very nice building and installation. Spa and Fit center good. Service and warm attention from front desk. Took the time to explain the facility and lay out Meeting rooms and over all facility very well and new

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Thank Gerardo S
Queretaro, Mexico
Reviewed 4 October 2016 via mobile

Close (very close) to the airport. Room 614 has big spaces but it does. It look great when you observe details. Cracks on the walls and not a nice smell. You would expect perfection from an executive suite. This does not stand up to the standards.

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Thank Leonardo Sergio d
IHGService, Guest Relations Manager at Crowne Plaza Hotel Monterrey Aeropuerto, responded to this review

Dear Leonardo Sergio d, Thank you for choosing to stay with us, and for sharing your feedback. While it is nice to know our convenient location was convenient for your business trip, it is very troubling to read that certain aspects prevented you from fully enjoying your time at the hotel. Please accept our sincerest apologies for the shortcomings, particularly...

Edwards, Il
Reviewed 4 October 2016 via mobile

Spent 4 nights here. Rooms were quiet and clean. Had to double up the pillows but fine if you like them squishy. The exercise room is not too bad. You can get creative! The hotel restaurant is not very good. Don't eat more than breakfast here. The staff is very friendly and attentive.

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Thank Ruths4
Grand Rapids, Michigan
Reviewed 30 September 2016

I can't say enough about the excellent service I received here. Everyone was extremely polite and patient (with my butchering of the Spanish language at times). There was no ice machine on my floor and I asked an employee where the ice machine was and he just went and got some for me. The shuttle service they have takes you...

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Thank themac2000
Harlingen, Texas
Reviewed 22 August 2016

This is a great location if you are working in that area. There are other hotels in the area but this by far is my favorite. They are very welcoming and friendly when you check in. I just wish they could limit the rooms they assign for kids with families. I heard my next door neighbors kids crying one night...

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Thank Ana91670
Cleveland, Ohio, United States
Reviewed 10 August 2016

Small hotel, not much in the way of grounds, but reliably comfortable, and oriented for the business traveler. Large lobby, coffee stand and helpful staff - breakfast was ordinary - coffee was extra - No English newspapers - had shuttle to airport, and attentive staff. Nothing out of the ordinary - surrounded by chains (both hotel and restaurants) - when...

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Thank Nancy K
Alexander R, Front Office Manager at Crowne Plaza Hotel Monterrey Aeropuerto, responded to this review

Dear Nancy Thanks a lot for your kind comments and for having the time to share your experience in our hotel. We appreciate your opinion about our service and the attitude of our staff. also we take in care your suggestions to improve our services We look forward to see you soon! Kind regards Alexander RT GSM

Xenia, Ohio
Reviewed 16 July 2016 via mobile

I have stayed here 3 times this year for my buisness trips to Monterrey. It is very conveniently located to the airport with a shuttle running all the time. The staff is great and speak English well and the front desk will exchange money if they have it. The rooms are nice but not top notch and as long as...

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Helpful?
Thank robzridez
IHGService, Guest Relations Manager at Crowne Plaza Hotel Monterrey Aeropuerto, responded to this review

Dear robzridez, Thank you for your candid review of our hotel. We are glad to hear you found our location convenient to your needs. Our staff strive to make each guest’s stay unique and it sounds like they were able to accomplish that for you. Your positive feedback makes it all worth our efforts. We are thrilled your experience makes...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
WELCOME TO THE BEST HOTEL AT THE AIRPORT OPENING AUGUST 2009Crowne Plaza Monterrey Airport located just across of the International Airport, near the most important industrial parks and 25 minutes away from downtown, Shuttle to and from the airport and 6 miles around.219 comfortable rooms and completely equipped suites with free high-speed Internet access, wireless and LAN connection exclusive executive floor. Our luxury rooms create a pleasant atmosphere to work and relax.Business center, 2 private rooms, free wireless Internet in public areas, Sleep Advantage program, Club Spa, whirlpool, gym, massage parlor, sauna, outdoor pool, sun tanning area.6 meeting rooms, convention center, largest room capacity: 300 banquet style. Mexican and International cuisine, open 24 hours, enjoy our sushi & coffee, bar & lounge with live music. ... more   less 

Additional Information about Crowne Plaza Hotel Monterrey Aeropuerto

Address: Blvd. Aeropuerto 171 | Col. Parque Industrial Nexxus, Apodaca 66600, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Apodaca
Price Range: ₹ 5,306 - ₹ 10,415 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Monterrey Aeropuerto 3.5*
Number of rooms: 163
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Questions & Answers

Questions? Get answers from Crowne Plaza Hotel Monterrey Aeropuerto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the upper floors.”
 of 5 bubbles 529christianb, 10 Feb 2017 | Read review
“Good Business Hotel”
 of 5 bubbles TamerMagedG, 28 Dec 2016 | Read review
“High floor”
 of 5 bubbles Achilles_z, 10 Nov 2016 | Read review
“Stay off the 6th floor - water supply issues”
 of 5 bubbles Perlick, 1 Nov 2016 | Read review
“It seems like all are new rooms”
 of 5 bubbles gerardos288, 18 Oct 2016 | Read review
5 of 5