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Holiday Inn Express Hotel & Suites Monterrey Aeropuerto

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111 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Monterrey Aeropuerto
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Showing 48: English reviews
Grapevine, United States
Reviewed 10 November 2015

This was the last time I stay here. Extremely overpriced hotel, awful customer service. One Elevator for a full hotel, breakfast is very low quality. My room wasn't made, noticed at 8pm, called the front desk and nothing happened. Shuttle drivers are more worried about help customers trying to go around the hotel than go tot he Airport because they...

Thank Guillermo C
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Monterrey Aeropuerto, responded to this review

Dear Guillermo C, Thank you for being one of our IHG Rewards Club Platinum Elite Members and taking the time to give feedback about your stay. I sincerely regret that you did not enjoy your overall stay with us. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from...

Bowling Green, Kentucky
Reviewed 1 October 2015

The right hand elevator remains broken after many months of problems. This causes longer wait times and inconvenience to all guests. Room cleanliness was satisfactory. Suggest 2 waters per room instead of 1. Breakfast and cocktail hour are good.

Thank Ed R
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Monterrey Aeropuerto, responded to this review

Dear Ed R, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding breakfast and room cleanliness. However, we’re sorry we fell below your expectation regarding the elevator. We will address this concern. We take all reviews positive and negative very seriously, and...

Oak Creek, Wisconsin, United States
Reviewed 29 August 2015 via mobile

My company has us stay here when we have to fly in late or fly out early. This new, clean property is only 5 minutes from the airport, it has a great happy hour and helpful staff. Does not require special electric adapters in the outlets. Large clean rooms. For a helpful tip, especially if you are tired, see the...

Thank Jeanne V
Reviewed 21 August 2015

Very close to the airport Free shuttle 24 hours, happy hour from 6 to 7 free beer and botana, the rooms are nice and comfortable very clean and the service was good we stayed only to jump to an early flight the happy hour service was great.

Thank pestw
Reviewed 12 July 2015 via mobile

Like the overall cleaning in all sections, room, bath, gym and breakfast. Plus great shuttle service and key location close of airport, restaurants. Confortable beds. Not all hotels has good A/C systems working in Mx. Finally I enjoy this one. I recommend it.

Thank j c
Reviewed 14 June 2015 via mobile

Great hotel, clean and well kept. Nice attached restaurant. I havent used the pool but its well taken care of. Breakfast.... Is a hotel breakfast... Mexican style. No complaints. Shuttle and taxis readily available.

Thank Ben H
Reviewed 9 June 2015

As a first time traveler to Monterrey this hotel was picked by my company and it fulfilled all of my needs just fine. The check in / out experience was very smooth and every attendant I encountered spoke English. My room was clean and comfy. The AC worked fine but was a bit noisy. I found 3 or 4 channels...

Thank The8racer
Reviewed 20 May 2015 via mobile

My company used to have our visitors stayed at the Holiday Inn Express everytime they visited Monterrey. It had convenient amenities and their shuttle service to companies nearby was great. Suddenly it changed management and now they are not payinf attention to small details such as: - lift does not work - door key have problems every other day, so...

1Thank ProsperoGC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Monterrey Aeropuerto, responded to this review

Dear ProsperoGC, Thank you very much for taking the time to share your feedback. We rely on guest feedback as this will allow us to improve wherever possible. We are pleased to hear that our shuttle service and hotel amenities are suitable for your needs. It is with utter regret though, to learn that we have fallen short of your...

Burton upon Trent, United Kingdom
Reviewed 17 May 2015

Stayed here in May 2015. Good value, clean, comfortable and safe hotel. Rooms here are quiet compared to my experience of the Crowne Plazza next door. The in room air conditioning is very efficient but very noisy, not the sort of thing you can sleep through. Hotel has limited facilities such as no out door seating areas other than the...

Thank BurtonBloke
Round Rock, Texas
Reviewed 24 April 2015

I had the pleasure to stay in this Hotel in my visit to Monterrey. It is a great hotel, very well located closest (walking distance) to the industrial park. Their transportation system works extremely well and serves not only the airport but also restaurants. The elevator system that restrict the use to whom has room key is very efficient and...

Thank mattos_family

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the New Holiday Inn Express & Suites Monterrey Aeropuerto, your best stay ... for a day, a week, a month or even a year! Designed with the renovated Holiday Inn Express Brand Identity located only one minute away from the Monterrey International Airport you will spend less time in traffic and more time doing what you came to do. You are at the heart of the main Industrial Parks and only 25 minutes away from downtown and the most important Convention Centers of Monterrey. Take advantage of our complimentary transportation service 6 miles around the area including shuttle to and from the airport. When it is time to get connected we are the only hotel in the city that has what you need, the fastest and free High Speed Internet Access through wireless and LAN Connection in your room and all the public areas.Every night is a great night resting in our spacious rooms and our comfortable beds will make you want to stay put, also every day starts right with our healthy and hot breakfast. Just a few minutes from Motorola, Smith Medical, Carplastic, Halliburton, Alcoa, Chrysler, Schneider Electric Square D, GE Manufacturing, Visteon, Trane American Standard, Denso, Parker, Elcoteq, Takata, Whirpool, Doncasters, Lear Corporation, York, Marathon Electric, Toyota, Emerson, Celestica, Uniform Color, Johnson Controls, etc. Come and discover a Unique Experience feeling a Genuine Service! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Monterrey Aeropuerto

Address: Boulevard Aeropuerto No. 400 | Parque Industrial Milenium, Apodaca 66600, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Apodaca
Price Range: ₹ 4,560 - ₹ 6,709 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Monterrey Aeropuerto 2.5*
Number of rooms: 198
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Holiday Inn Express Hotel And Suites Monterrey Aeropuerto
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Monterrey Aeropuerto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room facing away from airport, flights start very early in the morning”
 of 5 bubbles Sigifred0S, 2 Jan 2016 | Read review
“Expensive option near the airport”
 of 5 bubbles guillermoc403, 10 Nov 2015 | Read review
“Lower floor as long as only one elevator works”
 of 5 bubbles The8racer, 9 Jun 2015 | Read review
“Bring ear defenders for the noisy air conditioning”
 of 5 bubbles BurtonBloke, 17 May 2015 | Read review
“I like higher floors...so I say ask for a room on the 10th (top floor)”
 of 5 bubbles I6473DNdavids, 8 Sep 2014 | Read review
5 of 5