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Assured Ascot Quays Apartment Hotel

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#1 of 3 Hotels in Ascot
Certificate of Excellence
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252 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Perth, Australia
Reviewed 12 October 2015 via mobile

We only stayed only the one night in a two bedroom apartment. The apartments are fully equiped, the rooms clean. The only problem we had was not with the apartment itself but more the people in surrounding appartments. Chairs dragging over floors until the early hours of the morning in the apartment above, families arguing in the apartment beside us,...

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Helpful?
Thank Bridgey08
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Bridgey08, Thank you for taking the time to give us your valuable feedback about your recent stay with us. We look forward to welcoming you back with us and to experience the Exclusive Riverside Apartments If we can be of any further assistance then please feel free to contact us. Anita Govich Executive Assistant Manager

Reviewed 11 October 2015 via mobile

I chose to stay at Ascot Quays with my three children as the location suited my needs. Happy with free parking directly out front. Room was very clean and had everything we needed. The air conditioning unit (split system) however did not work well and the unit was very dirty, had clearly not been cleaned for some time. It was...

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Helpful?
Thank Michelle S
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Michelle Thank you for your feedback in regards to your recent stay with us. With the Air conditioners, unfortunately as its summer, they do get used quite a lot and there tends to get a build up of dirt on the scrolls which then blow dust out, we do get on top of this as soon as it happens,...

Sydney, Australia
Reviewed 6 October 2015

I wish we stayed elsewhere. The pictures looked so nice when we booked, and there was such an emphasis on the fact that it was situated on Swan River. We stayed for 3 nights, and paid far too much! On the outside it looks nice. The service was fine, except that when we asked if we could have a midday...

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Helpful?
Thank Lithogal
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Lithogal, Thank you for your feedback on your recent stay with us. Please see below in regards to the issues stated: We are continually modifying and maintaining our apartments throughout the year and when necessary. Unfortunately on the weekend you stayed both lifts broke down, which is a rare occurrence and certainly not ideal, we understand the frustration, our...

Reviewed 4 October 2015

From the outside this looks a perfect business hotel, only 12 mins from the airport. I had what appeared the best apartment in the corner of the 5th floor overlooking the Swan river witht he CBD in the background. The room was well laid out, very clean and fit for purpose. The apartments are in need of an upgrade to...

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Helpful?
Thank Andy W
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Andy, Thank you for your feedback on your recent stay with us. Please see below in regards to the issues stated: We are continually modifying and maintaining our apartments throughout the year and when necessary. Unfortunately on the weekend you stayed both lifts broke down, which is a rare occurrence and certainly not ideal, we understand the frustration, our...

Melbourne, Australia
Reviewed 20 September 2015

I stayed one night at the Ascot Quays hotel on the 24th of August , I have been to perth about 5 times in the last 2 years and enjoy perth more and more with each visit . I stayed on the 5th floor and had a double room overlooking the Swan river which is Eye candy to say the...

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1Thank Scoota B
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Scoota Thank you for your review and comments. It is pleasing to see that our hotel and team lived up to expectations. ( We will have that spa issue looked at) We hope that you had an enjoyable flight back home and look forward to welcoming you back in the future. Kind Regards Anita Govich Executive Assistant Manager

Perth, Australia
Reviewed 16 September 2015

Great place right on the Swan River. Nice restaurant, lovely spot for a short break. We stayed in the river suites which has separate lounge and a spa in the bathroom. Nice deck out the front with table and chairs for a quiet bevy or two :)

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1Thank lisamw23
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Lisamw23 Thank you for your feedback regarding your recent stay with us. I am pleased that you had such a fantastic experience and our team hit the mark over all areas for you. Look forward to welcoming you back with us again Regards Anita Govich Executive Assistant Manager

Perth
Reviewed 15 September 2015 via mobile

Great place to stay, rooms are neat clean and modern, views are spectacular overlooking the pool and river, room service is fast and it's quality food. Iv stayed here several times and never been disappointed.

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1Thank Simone A
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Simone, Thank you for choosing to stay with us and for providing me with your valuable feedback. I am pleased that you enjoyed our location and apartment. We look forward to welcoming you back in the near future. Kind Regards Anita Govich Executive Assistant Manager

Coffs Harbour
Reviewed 5 September 2015

Stayed in a two bedroom apartment for 1 night prior to early morning flight. The apartment was well appointed... you could easily self cater here. Large balcony overlooking the river. Good sized bathroom & separate toilet.....washing machine & dryer. Beds were comfortable and the room was quite. Undercover parking. 10 minute drive to the airport. Dined at the in house...

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1Thank Marsbar66
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Marsbar66, Thank you for choosing to stay with us and for providing me with your valuable feedback. It is great to see that you enjoyed your stay. Looking forward to seeing you again soon at Assured Ascot Quays. If we can be of any further assistance then please do not hesitate to contact us. Kind Regards Anita Govich Executive...

Brisbane, Australia
Reviewed 31 August 2015 via mobile

I stayed at this hotel for work last night and it was one of the best hotels I've ever stayed in. The staff were very friendly and helpful and parking was easy. The room itself was great, the layout was perfect and I think two people could easily be comfortable here for a week. There was a full kitchen and...

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Helpful?
1Thank MissKarlee
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Miss Karlee, Thank you for your feedback regarding your recent stay with us. I have taken the opportunity to pass on your feedback form to our staff and managers. I am pleased that you had such a fantastic experience and our team hit the mark over all areas for you. Looking forward to having you back at Assured Ascot...

Reviewed 27 August 2015

The apartments are fully self contained which is fantastic for a longer stay, they are also river facing which makes a great view. Good location being close to the river, airport, casino and not too far from the city.

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Helpful?
Thank Aimee V
Assured M, Manager at Assured Ascot Quays Apartment Hotel, responded to this review

Dear Aimee V Thank you for the review. It is pleasing to see that our location and service was worthy of a mention. I will be sure to pass on to our team. We look forward to welcoming you back in the near future. Anita Govich Executive Assistant Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Assured Ascot Quays Apartment Hotel

Address: 150 Great Eastern Hwy, Ascot, Perth, Western Australia 6104, Australia
Region: Australia > Western Australia > Greater Perth > Perth > Ascot
Price Range: ₹ 8,786 - ₹ 15,189 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Assured Ascot Quays Apartment Hotel 4.5*
Number of rooms: 68
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Also Known As:
Ascot Quays
Assured Ascot Quays Apartment Hotel Western Australia
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Questions & Answers

Here's what travellers have asked, with answers from Assured Ascot Quays Apartment Hotel staff and other travellers.
3 questions
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Shrewsbury, United Kingdom
singapore
over a year ago

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Questions? Get answers from Assured Ascot Quays Apartment Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms overlooking the Swan river”
 of 5 bubbles davehZ3915IP, 1 Dec 2016 | Read review
“Rooms with river views”
 of 5 bubbles 794kylieg, 16 Nov 2016 | Read review
“room 507 great views”
 of 5 bubbles wellow10, 31 Oct 2016 | Read review
“Try and get room facing river - better views and quiter”
 of 5 bubbles stevekettle, 19 Oct 2016 | Read review
“If there are a group of you travelling together, the 3 bedroom, 2 bathroom represents good value.”
  • Apartment balcony view
 of 5 bubbles RoyOz2016, 19 Sep 2016 | Read review
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