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ibis Luzern Kriens

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517 Reviews from our TripAdvisor Community

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There are newer reviews for ibis Luzern Kriens
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Showing 253: English reviews
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 September 2016 via mobile

This hotel is very easy to locate. It just 2 stops from lucerne main station which takes less than 5 minutes journey. The service by the hotel's staff and its GM is superb and friendly. The room is big and the bed is comfortable. I would recommend this hotel to whoever comes to lucerne.

Helpful?
Thank Razali O
ibiskriens, General Manager at ibis Luzern Kriens, responded to this review

Dear Razali O, With a big pleasure we've read your beautiful comments about your stay. Many many thanks for them. We all are very happy to be able to satisfy you with our hotel services. We thank you very much again for your compliments and hope to see you back in the future. S. Samil Benli - General Manager More 

Dallas, Texas
Level Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 September 2016 via mobile

This hotel is nice, but not great. The rooms were clean, the lobby was nice, but nothing over the top. The hotel is walking distance to the gondolas that take you up Mount Pilatus, but that is about the only convenient thing nearby. Otherwise you have to take a 24 chf cab, a 8 chf round trip train, or a... More 

Helpful?
Thank Brandon K
ibiskriens, General Manager at ibis Luzern Kriens, responded to this review

Dear Brandon K, Many thanks for sharing your positive experience with us. I am very happy to inform you, that we will provide free train tickets to the city center up to 01.01.2017. We hope that your next visit in our hotel will be as pleasant as this one. With our best regards S. Samil Benli - General Manager More 

Level Contributor
113 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 15 August 2016 via mobile

Hotel ibis luzern kriens is located at a distance of 9 KM from luzern train station, at a very quiet location outside the luzern city. Best way to arrive at the hotel is to catch a local train from luzern main station from platform no. 14/15, every half an hour. Land at kriens mattenhof station and walk for 5 minutes,... More 

Helpful?
3 Thank Jatin9030
ibiskriens, General Manager at ibis Luzern Kriens, responded to this review

Dear Jatin9030, We thank you very much for rating your stay positively and for your very informative comments to the region. We hope to welcome you again in our hotel and do our best to gain your satisfaction on our breakfast buffet. Wit my best regards. S. Samil Benli - General Manager More 

Bhubaneswar, India
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 August 2016

Situated two stops (5mts) away fom Luzern main station... decent location...rooms were larger than what I had expected...bathrooms were small...our rooms had view of the Mount Pilatus.....non smoking rooms only... NO AIRCONDITIONING...but manageable with fans, which are provided by the hotel, on demand..they have couple of lifts... breakfast I haven't tried... staff were very helpful...can not stop mentioning about Mr... More 

Helpful?
1 Thank Odiya
ibiskriens, General Manager at ibis Luzern Kriens, responded to this review

Dear Odiya, We thank you very much for your beautiful comments regarding your recent stay. We really are very happy to see the appreciation from our guests to our hotel services especially to our hotel staff. We hope that you had good time in Lucerne and look forward to welcome you very soon again in our hotel. S. Samil Benli... More 

Pune, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 August 2016 via mobile

I stayed here for 2 nights.. Stay and breakfast all paid in advance. I was sent a link to do online check-in, which was nice.. During the process, I was asked to pay 80 CHF additionally for no reason. During actual check-in, I was told at reception that it was a precaution, since I was offered a special rate, being... More 

Helpful?
3 Thank Sourabh B
ibiskriens, General Manager at ibis Luzern Kriens, responded to this review

Dear Sourabh B, Thank you very much for your review regarding your stay. I want to express my sincerest disappointment to your accusation, which we are not agree. In our hotel, we always try to do our best to provide our guest the best possible service and we do never ever cheat our guests even for 1 cent. During your... More 

Travellers are raving about these Kriens hotels

New York City, New York
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 August 2016

Its a hotel with reasonable price. Rooms are of decent size. The location is far from the main city and one has to take a train to reach the place from Lucern main station.The hotel is close to a few restaurents.

Helpful?
Thank Ankit S
ibiskriens, General Manager at ibis Luzern Kriens, responded to this review

Dear Ankit S, Thank you very much for your stay as well you for sharing your informative feedback with us. We hope to welcome you very soon again in our hotel. S. Samil Benli - General Manager More 

Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 July 2016 via mobile

This hotel is in a strange spot. In Office/commercial space a little way out of Lucerne. OK if you are road tripping. A little off putting to see a Nightclub & a Sex shop next door, and albeit closed, the signage is still up for a pole dancing place in a unit in the hotel foyer. There is also no... More 

Helpful?
Thank Lou B
ibiskriens, General Manager at ibis Luzern Kriens, responded to this review

Dear Lou B, Thank you for taking the time to tell us about your experience at the ibis Luzern Kriens. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Ludhiana, India
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 July 2016 via mobile

I have made my booking at ibis at very last moment . as in swiss most of hotels are pre booked or they are charging extravagant prices. So I have with no choice to move lil outside the Lucerne . but really this was one of the best picks of our tour . easily approachable , nice rooms, I mean... More 

Helpful?
2 Thank varooon83
ibiskriens, General Manager at ibis Luzern Kriens, responded to this review

Dear varooon83, Is there something better in the world than to receive such beautiful comments from your guests who are appreciating the service we provide. For us No. So i thank you very very much on behalf of my whole team and looking forward to meet you again in our hotel. S. Samil Benli - General Manager More 

Bangalore
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 July 2016 via mobile

It's a decent hotel near Lucerne. 5 minutes walk from railway station which makes it convenient. Rather than paying high price to hotels based in Lucerne, I recommend to stay here and travel to & fro Lucerne. Rooms are decent size and breakfast is very basic.

Helpful?
1 Thank JAYWANTS
ibiskriens, General Manager at ibis Luzern Kriens, responded to this review

Dear Jaywants, With pleasure we have see your positive review and your recommendation. Thank you very much on behalf of my whole staff. Please be informed that we will put more effort to gain your satisfaction in our breakfast. We thank you very much again and hope to welcome you again at the nearest future. S. Samil Benli - General... More 

Kolkata
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 July 2016 via mobile

This title is actually for the place called Luzern, Switzerland. We came to this place from Paris by Euro Rail. The rail, the country side view and finally this location were like out of the world. We straight away checked into this hotel called IBIS. It's a basically a self service property. While entering the hotel, I was mesmerized by... More 

Helpful?
2 Thank srinipattnaik
ibiskriens, General Manager at ibis Luzern Kriens, responded to this review

Dear srinipattnaik, Thank you so much for the great review and for your compliments about our hotel & staff. We are very happy to see, that you had a great stay and left our hotel with unforgettable memories. The first priority for us, is always the satisfaction of our guests and we much appreciate such beautiful comments from them. It... More 

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The ibis Luzern Kriens Hotel is situated at the foot of Mount Pilatus, in a peaceful yet central location. Lucerne city center, Kriens and Mount Pilatus are a 5-minute train ride away, offering a whole host of activities all year round. You can reach Mount Titlis and the surrounding ski areas in 35 minutes. The hotel is ideal for a city break or longer vacation, and there are many restaurants nearby. It has 69 rooms, a bar serving snacks which is open 24/7, chargeable parking and free WIFI access. ... more   less 

Additional Information about ibis Luzern Kriens

Address: Industriestrasse 13, Kriens, Lucerne 6010, Switzerland
Region: Switzerland > Canton of Lucerne > Lucerne > Kriens
Price Range: ₹ 6,200 - ₹ 9,030 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — ibis Luzern Kriens 2*
Number of rooms: 69
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Also Known As:
Ibis Luzern Kriens Hotel Kriens
Accor Luzern Kriens
Ibis Luzern Kriens Canton Of Lucerne, Switzerland
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Questions & Answers

Here's what travellers have asked, with answers from ibis Luzern Kriens staff and other travellers.
8 questions
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Questions? Get answers from ibis Luzern Kriens staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“business trip”
 of 5 bubbles jeffou, 28 Nov 2016 | Read review
“Try another hotel”
 of 5 bubbles mjbarker2, 25 Oct 2016 | Read review
“All rooms are same , pick any”
 of 5 bubbles rpsaint, 27 Sep 2016 | Read review
“Rooms on the corner towards the back has beautiful views of mount Pilatus”
 of 5 bubbles 675staceyg, 3 Jul 2016 | Read review
“Big room for two people”
 of 5 bubbles Rafaeld331, 1 Jul 2016 | Read review
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