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ibis Luzern Kriens

599 reviews
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Traveller (95)
Room & Suite (58)
Dining (1)
Overview
  • Excellent16%
  • Very good51%
  • Average24%
  • Poor7%
  • Terrible2%
Travellers talk about
“train station”(36 reviews)
“main station”(14 reviews)
“mount pilatus”(16 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Bar/Lounge
Multilingual Staff
2.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (599)Write a Review
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All reviewstrain stationmain stationmount pilatusnice hotelfront officebasic needsovernight stopshort stayfive minutesreception staffswiss francsair conditioner in the roompublic transportationstayed for nightscomfortable stayquiet locationmcdonalds
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1 - 5 of 289 reviews
Reviewed 5 weeks ago

Very good located, the room was very clean, the staff at the reception very friendly and professional, the breakfast was absolutely good with nice staff to help in case needed A very good Restaurant Kuonimatt nearby.

Review collected in partnership with Accorhotels.com
Thank sandrahS660JE
Response from ibiskriens, General Manager at ibis Luzern KriensResponded 4 weeks ago

Dear sandrahS660JE, Thank you very much for sharing your very positive experience on Tripadvisor. We hope the tennis championship was very successful for your child. We look forward to see you next year again in our hotel. Sincerely, S. Samil Benli - General Manager

Hotel's Favourite
Reviewed 2 December 2017 via mobile

Ok so when i say the nicest hotel ever don't imagine something luxurious just keep in mind the ibis standards(no safe no minibar but very good quality of the wi fi and a really good central heating) add the most welcoming and helpful receptionists basic...More

1  Thank Mihaela A
Response from ibiskriens, General Manager at ibis Luzern KriensResponded 5 December 2017

Dear Mihaela A, With a big pleasure we read your very beautiful comments to your recent stay in our hotel. We all thank you very much for sharing them with us. We love our job, we love our guests and it's the biggest happiness for...More

Reviewed 11 January 2018

The hotel is near pilatus, it is very clean affordable and the morning staff is great. The gentleman in glasses at reception was extremley helpfull. He assisted with calling the swiss tour company to obtain info regarding our tour. He even followed up regarding our...More

Review collected in partnership with Accorhotels.com
Thank adilnadiasouthafrica
Response from ibiskriens, General Manager at ibis Luzern KriensResponded 15 January 2018

Dear adilnadiasouthafrica, What a big pleasure to see such a lovely review on Tripadvisor. We thank you very much for your compliments to our hotel staff & services. I am proud of my every staff member, who makes their best to provide our guests the...More

Reviewed 1 January 2018 via mobile

Stopped overnight during 2day journey. Very helpful staff member even lend us a kettle as the room didn’t have one and needed to get babies milk ready at night . Room nice and clean with large beds. Good pressure in the shower. Heathers were full...More

2  Thank aleksandra p
Response from ibiskriens, General Manager at ibis Luzern KriensResponded 3 January 2018

Dear aleksandra p, We thank you very much for sharing your positive experience on Tripadvisor. Your compliments to our hotel staff made us very happy and will give us courage to increase the quality of our services. We look forward to welcome you again and...More

Reviewed 16 November 2017 via mobile

First time I found an Ibis hotel good with big clean rooms and good breakfast choice allowing to have some healthy food. Personal at reception was good with quick check in and check out. Hotel situation in an industrial zone is the only negative point.More

1  Thank David_F1206
Response from ibiskriens, General Manager at ibis Luzern KriensResponded 19 November 2017

Dear David_F1206, Thank you very much for your beautiful comments regarding your recent stay with us. It's a pleasure for us to see that we could surprise you positively with the quality of our services. We all thank you very much once more and look...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$ 97 - US$ 146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 97 - US$ 146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (95)
Room & Suite (58)
Dining (1)
Questions & Answers
Ask a question
DD123856
27 November 2017|
Answer
Response from ibiskriens | Property representative |
Dear DD123856, Thanks for your question. You can change the train in Sarnen and take the train number S5 to Kriens Mattenhof. Breakfast is CHF 17.00 per person, but you can also choose the rate including breakfast while... More
0
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252ireneb
4 August 2017|
AnswerShow all 3 answers
Response from Indianne | Reviewed this property |
Of course !!!😊
0
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Gopalam S
2 July 2017|
AnswerShow all 4 answers
Response from ibiskriens | Property representative |
Dear Guest, Please apologize for my late answer. Yes Swiss Pass covers the local trains. Anyway you receive also a free ticket during your stay for the local public transportation.
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Room Tips
"Take mountain facing room"
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"Ask for free travel passes"
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"Ask for a room with mountain views!"
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"Corner rooms have better view"
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