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Ibis Chartres Ouest Luce

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484 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis Chartres Ouest Luce
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Showing 204: English reviews
Bedford, United Kingdom
Level Contributor
5 reviews
Reviewed 27 July 2016

Stayed here en route to Calais. It was a lot better than I was expecting for the money, certainly better than a couple of Logis' I stayed in whilst in France, The room was clean and had air conditioning, the staff were friendly, the cafe was perfectly adequate. A bonus was the secure parking. I would certainly stay here again.

Helpful?
Thank Sharon J
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, thank you for your comment. I have already shared your comments to our team that your satisfaction is a great reward. Looking forward to welcoming you again on your next holiday on Chartres; Sincerely, Charlotte Segrétain, assistant manager of the Ibis Chartres Ouest Luce. More 

Wallasey, United Kingdom
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 July 2016

The staff at this hotel are so welcoming. We arrived late but were welcomed with warm drinks in proper cups and delivered to our room. The breakfast was excellent and there was so much to choose from.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Jill B
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, we are very glad you enjoyed your stay in our hotel and I would not fail to share this with our team. Do not hesitate to return when next passing on Chartres. Sincerely, Charlotte Segrétain, assistant manager of the Ibis Chartres Ouest Luce. More 

Paris
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 July 2016 via mobile

This Ibis hotel had not been refurbished and looks really aging. It is clean though but the furniture is really old. It's usually the problem with those... We never know which ones have been refurbished or maybe only some rooms have. The staff is nice and friendly and the breakfast looked like a very good value for money (even though... More 

Helpful?
Thank benoitd81
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, we are sorry that your stay in our hotel did not suit you, especially in terms of furniture, know still a floor on the three newly renovated, so do not hesitate when next crossing Chartres to ask for a room on the 1st floor. Waiting to welcome you again in our hotel Best regards, Charlotte Segrétain, assistant manager of... More 

York, United Kingdom
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 8 July 2016

We've stayed here before on a number of trips south but this time failed to request a non smoking room. If you're a smoker you can't begin to understand how awful this is. Reception told us no non smoking rooms available so we had to suffer. I suppose it's because in UK virtually all hotels, B&Bs are non smoking we... More 

Review collected in partnership with Ibis Hotels

Helpful?
Thank Colin C
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, First of all, we apologize for this inconvenience, it is true that we took the party to keep some rooms for smokers. This allows for not all our rooms that smell the smoke smell. I'm sorry that one of these rooms has been assigned to you. Waiting to receive you again, Sincerely, Segrétain Charlotte, assistant manager of the Ibis... More 

Cheltenham, United Kingdom
Level Contributor
81 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 6 July 2016

For the cost, excellent value for money. Clean and tidy new style room with good shower and comfortable beds. Good breakfast buffet with variety and plenty. Only downside was not being able to find the quick check out box for pre-paid stays. After long wait in queue for check out, turned out box was there, just hidden by some cushions... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Adrian W
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, my team and I thank you for the great comment you left on our hotel. It is with great pleasure that we receive you again on a future stay. Indeed, the box was hiding in the cushions of the euro, thanks to your comments we immediately change location on boite.Dans waiting to welcome you again in our établissement. Cordialement,... More 

Wigan, United Kingdom
Level Contributor
87 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 July 2016

An easy and straight forward Ibis hotel to find with high security and free parking. Its only problem is that it is out of town but on writing that we walked into the town center which is a good 30 minutes away but there seemed to be some off road parking on the road as we walked down. The room... More 

Helpful?
Thank oldfathertime
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, we are very glad you enjoyed your stay in our hotel. Feel free to visit us again when next passing through Chartres. Sincerely, Charlotte Segrétain, assistant manager of the Ibis Chartres Ouest Luce. More 

Wokingham, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 July 2016

We were allocated a disabled room on the ground floor. Large, characterless room that smelt damp. Receptionist took a phone call during our check-in. Plus side - offered a cup of coffee when checking out.

Review collected in partnership with Accorhotels.com

Helpful?
Thank ExBOAC
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, we're sorry that you are not satisfied with your overall experience, we have noted that the overall condition of the room was not up to your expectations. Do not hesitate to ask reception to change rooms if that day we complét.Dans not wait to welcome you again, Sincerely, Charlotte Segrétain executive assistant ibis Chartres Lucé west More 

London, United Kingdom
1 review
Reviewed 23 June 2016

We have stayed at this hotel now once a year for the past few years. The facilities are great and the staff are very friendly and accommodating. We have stayed at several other hotels in the area, however this is by far our favorite.

Review collected in partnership with Accorhotels.com

Helpful?
Thank LemaniacPaulB
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, the team Ibis Chartres Ouest Lucé.Thank you for your comments that made us very happy.Hope to see you soon, best regards. More 

Billings, Montana
Level Contributor
184 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 19 June 2016

The location is quiet and a short drive to the Cathedral. The rooms are clean and well kept and the staff, although speaking little English, were so friendly. The hotel serves food, and so I can say the dinner and breakfast were great. Nice selection of beer and wine, as well as entrees. I would stay here again.

Helpful?
Thank Carol B
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, we are glad you had a pleasant stay in our hotel, it is with pleasure that we welcome you again on our next trip. More 

Blackpool, United Kingdom
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 May 2016 via mobile

We staying here on 15/5 as a stopover. Hotel is in a quiet location with good food and friendly staff. No one spoke English though so take your dictionary! Restaurant offered delicious food much better than one would expect at an ibis so eat in.

Helpful?
Thank triumphdaytona2001
luce28, Responsable réception at Ibis Chartres Ouest Luce, responded to this review

Hello, thank you very much for taking the time to review our hotel. I am pleased to see that you enjoyed your stay with us, and I will be sure to share this with our team. Sure the staff is struggling in English, we have outstanding English training for our employees. We hope to welcome you again very soon and... More 

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Ibis Chartres Ouest Luce hotel is 10 minutes drive from the centre of the town of Chartres and its famous cathedral. An ideal place to book your weekend away or to organise your business stopover, the hotel offers 74 airconditioned rooms including three specially designed for guests with limited mobility, a restaurant, a bar with terrace area serving snacks 24 hours and free secure private outdoor parking. Business guests will appreciate use of wireless Internet access. ... more   less 

Additional Information about Ibis Chartres Ouest Luce

Address: 2 impasse du Perigord | Route Nationale 23, 28110 Luce, Chartres, France
Region: France > Centre-Val de Loire > Loire Valley > Chartres > Luce
Price Range: ₹ 3,339 - ₹ 6,533 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Chartres Ouest Luce 3*
Number of rooms: 74
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Chartres Ouest Luce staff and other travellers.
1 question
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Questions? Get answers from Ibis Chartres Ouest Luce staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for 1st floor as you can open the windows safely”
 of 5 bubbles Ustaritz, 6 Oct 2015 | Read review
“Downstairs rooms have big beds”
 of 5 bubbles KnightWigan, 2 Sep 2015 | Read review
“Ground floor with 'wet room'”
 of 5 bubbles textbio, 20 Aug 2015 | Read review
“This is definitely a good choice for over nighters en route to somewhere else. It may also be useful for visits to Chartres but we're not in a position to really comment on that.”
 of 5 bubbles Blubeckers13, 18 Feb 2015 | Read review
“There's no lifts so if you have mobility problems book a ground floor room.”
 of 5 bubbles Griff1954, 11 Sep 2014 | Read review
5 of 5
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