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Hoshino Resorts RISONARE Tomamu

JAPANiCAN.comUS$ 359*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hoshino Resorts RISONARE Tomamu
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216 Reviews from our TripAdvisor Community

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Showing 27: English reviews
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Sydney, Australia
Reviewed 26 March 2017

This is a great resort for families. Extremely friendly and helpful staff, huge room with family sized spa. We usually dined at the Platinum restaurant- with panoramic views of the mountain and great french toast, and occasionally Nininupuri dining centre (surrounded by trees). Food was generally excellent. The hotel ski room is on the edge of a green run- convenient...

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Helpful?
Thank James_Sydney_World
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear James_Sydney_World Thank you for taking time to review our hotel and kind comments. We strive to provide a great hotel experience for all guests no matter what season our guests visit and stay with us. During the summer season, you could see the sea of cloud from the Unkai Terrace. Should your travels bring you back to Hokkaido, we...

Lennox Head
Reviewed 18 February 2017

The first thing you encounter is the friendly staff who ensured check-in was handled efficiently; necessary information was given and our bags were taken to our room. The room turned out to be a spacious suite with spa, overlooking the slopes. Amenities were of a very good standard. We had breakfast each day in the Platinum restaurant; there were other...

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1Thank afanlennox
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear afanlennox, Thank you very much for staying with us at Hoshino Resorts RISONARE Tomamu and taking your valuable time to place comments for us. We are so pleased to hear that you could enjoy your stay and were satisfied with our service. Hoshino Resorts also has 35 hotels and ryokans or Japanese inns around Japan. Should you travel in...

Bangkok, Thailand
Reviewed 16 February 2017 via mobile

I went to visit the resort for 2 nights during snow season(February). The resort is beautiful (mountain covered with snow scene). However, with limitation choice of restaurants, the price per meal is very high and many of them have to be book in advance. The restaurant booking system is very confusing because the front desk said that my restaurant reservation...

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Helpful?
Thank Bozzanovee
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear Bozzanovee, Thank you for taking time to review our hotel. We truly appreciate your kind comments. Also thank you for your feedback about the food reservations. I will share your review with the rest of the team and we thrive on providing better quality products to meet guests’ expectations. We hope to deliver a better and seamless experience should...

Sydney, Australia
Reviewed 24 January 2017

I first came to Tomamu 5 years ago and during our stay we were the only westerners I saw. Clearly they recognised the western market (particularly Australia) and have made good in-roads to securing more visitors. One key element to this is a deal that saw us upgraded for free to the Risonare from the nearby tower rooms. So to...

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Helpful?
1Thank Stumpy308
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear Stumpy308 Thank you for taking the time to review Hoshino Resorts Risonare Tomamu. We are pleased to hear that you liked the room.I will share your review with the rest of the team and we thrive on providing better services. Thank you again for your comment and we hope to welcome you back again in another season! "Sincerely, Guest...

Singapore, Singapore
Reviewed 3 January 2017

Let me declare first that we were given a free upgrade from its sister Hoshino Hotel Tower to this Hotel Risonare, as the Tower were overbooked (by tour groups as we subsequently found out). It would have cost us approximately USD180 more per night if not because of the free upgrade to stay in Risonare. So the question is, should...

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3Thank BusYawbus
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear BusYawbus, Thank you very much for staying with us at Hoshino Resorts Risonare Tomamu , and thank you very much for taking your valuable time to place comments for us. We are delighted to hear that we were able to provide “Perfect!” I shared your comments with the rest of the team including the feedback about inconvenience of crowded...

Shanghai, China
Reviewed 30 December 2016

This is the second year that we return to Tomamu Risonare for pre-christmas skiing, and it seems to be more crowded than the previous year! The service are as efficient as ever, and some of the rooms have been under rennovations, in that the originally oversize bedroom (easily sleeps four) have now been partitioned into one en suite (with toilet...

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1Thank TTC86
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear TTC86, Thank you very much for coming back to Hoshino Resorts Risonare Tomamu ! I will share your review with the rest of the team and we thrive on providing better services. In the meantime we regret that we could not meet your expectation in regard to ski lessons, we are pleased to hear that you enjoyed your recent...

Singapore, Singapore
Reviewed 20 December 2016

Very big room with huge jet bath! We stayed there for 2 nights and totally enjoy our stay. Staffs are friendly and helpful. The view from the hotel and restaurant is fantastic. If we are visiting Hokkaido again, we will stay there again.

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Thank PCG76
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear PCG76, Thank you very much for choosing Hoshino Resorts RISONARE Tomamu and taking your time to share such a great review! We are absolutely happy to hear that you had a wonderful stay here. Hoshino Resorts group has 35 hotels around Japan besides RISONARE Tomamu in Hokkaido. Should you travel in Japan again, we hope you visit one of...

Sydney, Australia
Reviewed 20 September 2016

Stayed for 2 nights for a family trip for our trip through central Hokkaido 2 weeks ago. Positives: - Family room we got was very large (100 sqm) with massive jacuzzi and in room sauna which is a very nice touch. The bathroom is the center piece of the room. - Food was decent at HAL dining for both breakfast...

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Helpful?
Thank Daniel H
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear Daniel H Thank you very much for staying with us at Hoshino Resorts RISONARE Tomamu, and thank you very much for taking your valuable time to place comments for us. We do sincerely apologize for the concerns you experienced during your stay. We have shared your comments with our team regarding the room cleanness, and restaurant Nininupuri. We do...

Reviewed 5 September 2016 via mobile

Spent a couple of nights here for a wedding. I can't comment on the price as I didn't pay for the room but it was very spacious. The room contained a huge jacuzzi, a steam room as well as shower. There was a living room as well as large bedroom. The resort itself was very efficiently run with frequent shuttle...

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Helpful?
Thank Jeremybr
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear Jeremybr Congratulations on your wedding. And thank you very much for staying with us at RISONARE Tomamu, and thank you very much for taking your valuable time to place comments for us. We are always here to make your stay memorable! I will definitely share your review with the rest of the team and we look forward to welcoming...

Reviewed 8 August 2016

This is a big property and probably, like all places in Hokkaido, more suited to winter, so consider that when reading this review, which is based on our recent summer visit. The rooms are huge, we stayed in a two bedroom, and whilst the interiors were ok, the whole resort is definitely in need of an upgrade. Our bedroom stunk...

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2Thank kli9
Hoshino_Resorts, お客様担当マネージャー at Hoshino Resorts RISONARE Tomamu, responded to this review

Dear kli9, Thank you for staying at Hoshino Resorts RISONARE Tomamu and taking your time to review our hotel. We are pleased to hear that you enjoyed seeing some animals in the resort. As our hotel is surrounded by a lot of beautiful nature, guests would be able to find animals like deer and foxes. On the other hand, we...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Pool
  • Spa
  • Golf Course
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Risonare Tomamu is one of the two hotels located with the resort area.All 200 rooms within this hotel are suite rooms with over 100 square meters.Every room is equipped with a whirlpool bath and sauna.Free WiFi access available. ... more   less 

Additional Information about Hoshino Resorts RISONARE Tomamu

Address: Nakatomamu, Yufutsu-gun, Shimukappu-mura 079-2204, Hokkaido
Region: Japan > Hokkaido > Yufutsu-gun > Shimukappu-mura
Price Range: ₹ 19,651 - ₹ 46,154 (Based on Average Rates for a Standard Room)
Number of rooms: 200
Reservation Options:
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Also Known As:
Galleria Hotel Suite
Hoshino Resorts RISONARE Tomamu Shimukappu-Mura, Hokkaido, Japan
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Questions & Answers

Here's what travellers have asked, with answers from Hoshino Resorts RISONARE Tomamu staff and other travellers.
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Questions? Get answers from Hoshino Resorts RISONARE Tomamu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You might check on the difference between the North and South buildings.”
afanlennox, 17 Feb 2017 | Read review
“They are all good, but higher floors are best.”
Stumpy308, 24 Jan 2017 | Read review
“I suspect it helped that we originally booked a Tower room that would accommodate 5 people.”
BusYawbus, 2 Jan 2017 | Read review
“Book well in advance!!”
TTC86, 29 Dec 2016 | Read review
“They use the same pictures in the website for supposedly different rooms so it's hard to say what the other rooms look like.”
jennylimmy, 5 Aug 2016 | Read review
5 of 5
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US$ 359* /night
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Prices are for 1 room, 2 adults
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