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Hakuba Springs Hotel

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Traveller (29)
Room & Suite (144)
Dining (5)
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Overview
  • Excellent69%
  • Very good26%
  • Average4%
  • Poor1%
  • Terrible0%
Travellers talk about
“short walk”(23 reviews)
“the bus”(31 reviews)
“pod style”(2 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (165)
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Traveller rating
109
37
6
1
0
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LanguageEnglish
109
37
6
1
0
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All reviewsshort walkthe buspod stylejacks barservice excellencehotel breakfastfront desk staffski lockersjapanese staffsmall supermarketother resortslovely onsenstaff went out of their waymid marchlocal shuttlerooms are greatski holiday
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11 - 15 of 153 reviews
Reviewed 29 January 2018 via mobile

We stayed for 8 nights and location was perfect. An easy 5 minute walk to closest chair lift or 10 to the gondola. Hotel has a really good restaurant and there were plenty others around Happo all within walking distance. Some shuttles to other resorts...More

Thank igm76
Response from Charles A, General Manager at Hakuba Springs HotelResponded 24 February 2018

Dear igm76, Thank you for leaving a fantastic review about your recent stay at Hakuba Springs Hotel. It makes our team incredibly happy that you were impressed with the service you were provided during your time with us. We’re thrilled to hear that our location...More

Reviewed 26 January 2018

Spent a week at Hakuba Springs Hotel, foung the accommodation to be fine for our needs, we had three people in the room which was large enough. The room was clean the only thing was there is not enough storage for clothes so we lived...More

Thank Sheree H
Response from Charles A, General Manager at Hakuba Springs HotelResponded 29 January 2018

Dear Sheree H, Thank you for choosing Hakuba Springs Hotel as your preferred choice of accommodation whilst recently visiting the Hakuba Valley. Furthermore for your time spent reviewing our hotel which has given us a great insight into your recent stay. As you are aware,...More

Reviewed 25 January 2018

Our first time in Hakuba & stayed here on friends recommendation. Very comfortable clean hotel with enthusiastic staff. Mix of Western & Japanese staff all with ood communication skills and can do attitude. Good sized bedrooms with capsule style bathroom. Onsen on site to soak...More

Thank kilo58
Response from Charles A, General Manager at Hakuba Springs HotelResponded 29 January 2018

Dear Kilo58, Thank you for taking the time to share your experience of your recent stay at Hakuba Springs Hotel. I am pleased to hear that you had an enjoyable first time to Hakuba and that your time with us was all positive. Please do...More

Reviewed 21 January 2018 via mobile

The management team of Charles and Sachi need to be commended for their exceptional customer service. Their attention to detail is second to none. If your looking for western style accommodation in central prime location, look no further. You are a short walk to your...More

Thank Yarni777
Response from Charles A, General Manager at Hakuba Springs HotelResponded 29 January 2018

Dear Yarni777, Thank you for your recent positive five star review. It was very heart warming to read your review of your experience at Hakuba Springs Hotel. I was particularly pleased to hear that you found our teams customer service and attention to detail “second...More

Reviewed 21 January 2018

For our first winter trip ( we are from a tropical country), Hakuba Springs was one of the hotels we stayed at. It is located where the action is and though we don't ski, it is nice to see skiers on their way to the...More

Thank Valerie C
Response from Charles A, General Manager at Hakuba Springs HotelResponded 29 January 2018

Dear Valerie C, Thank you for choosing Hakuba Springs Hotel as your preferred choice of accommodation for your recent winter vacation. We are certainly blessed with our hotels location and pleased to hear that you found our many local restaurants, bars, shops and proximity to...More

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Most Booked Properties in Hakuba-mura
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Shuttle Bus Service
Concierge
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Hot Tub
Bar/Lounge
Details
Price range
US$ 262 - US$ 539 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Hakuba-mura
Room types
Non-Smoking Rooms
Details
Price range
US$ 262 - US$ 539 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Hakuba-mura
Room types
Non-Smoking Rooms
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Traveller (29)
Room & Suite (144)
Dining (5)
Amenities (27)
Questions & Answers
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Room Tips
"Best views over the front entrance."
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"Rooms facing the back part of the hotel offers great views."
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"any room is fine"
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"We chose a deluxe twin/shared room for extra space, but realistically probably didn't need it."
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