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Hakuba Springs Hotel

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About
Location
Cleanliness
Service
Value
Certificate of Excellence
In the heart of Happo village, minutes away from the Happo-one gondola. All western comforts you would expect, and staff who go out of there way to ensure your comfort and enjoyment in Nagano. Beautiful views of the mountains, free internet access, rental shop outside the front door, and delicious dining choices in the hotel and nearby.
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Property amenities
Free Parking
Restaurant
Shuttle Bus Service
Free High Speed Internet (WiFi)
Hot Tub
Concierge
Bar/Lounge
Airport Transportation
Laundry Service
Babysitting
Non-Smoking Hotel
Sauna
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Room features
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Family Rooms
Good to know
HOTEL STYLE
Centrally Located
Classic
HOTEL CLASS
Reviews & more
166Reviews
225Photos
2Q+A
29Room tips
Traveller rating
  • 113
  • 44
  • 8
  • 1
  • 0
Time of year
Traveller type
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  • English
Show reviews that mention
By far the best hospitality I have experienced. This Hotel is brilliantly located with an amazing on site Onsen and top class restaurant. Rooms are comfortable and clean. All the staff went above and beyond to ensure our stay was perfect! Thanks Charles & Sachi we will be back! :
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Stayed at springs for 10 nights with my wife and 3 year old girl. Great location and helpful staff who where fantastic with our little one.. awesome on sight onsen that is bliss after a day on the slopes. Very nice restaurant downstairs although a basic breakfast it had a great m
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I stayed here for two nights in mid March. The hotel had a great location with central Hakube-Happo area, and close to everything you need. The rooms are spacious and clean, however the highlight for me was the staff. They go above and beyond to ensure that your stay is as seamle
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I stayed four nights on the tail end of a business trip to Tokyo, and couldn't have been happier with the accomodations. Location is walking distance from the Hakuba-Happo bus station, and walkable to the bottom of the Happo-One lifts and the local ski rental places. The beds w
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Response from Charles A, General Manager at Hakuba Springs Hotel
Responded 6 Mar 2018
Dear Gunnar M, Thank you kindly for your time spent reviewing Hakuba Springs Hotel. We were so pleased to hear that you enjoyed so many aspects of your stay, particularly the "genuine" and "friendly" style of hospitality which we are so passionate about. The areas of opportunity; with regards to the room Japanese captule bathrooms and complimentary breakfast offering has been noted, and will be presented to the relevant party's accordingly. Thank you again for choosing Hakuba Springs Hotel as your preferred choice of accommodation whilst visiting the Hakuba Valley, and we very much hope we get another opportunity to welcome you back in the not-so distant future. Warm regards, Charles Adams
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We stayed at the Hakuba Springs Hotel with our two kids. We had two rooms that were very close together. Our room was really spacious and great for when the four of us needed some "inside" time together. I cant rave enough about the service. Mikki on reception was happy every eve
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Response from Charles A, General Manager at Hakuba Springs Hotel
Responded 26 Feb 2018
Dear Rosalinda B, Thank you for your review on Hakuba Springs Hotel after your recent stay. We were thrilled to hear that you thoroughly enjoyed your stay, particularly our spacious room sizes, hotels location and attentiveness of our staff. Miki is an incredible asset to our team, and I am so pleased to hear that her personalised recommendations and dedication to her role does not go unnoticed by our guests. Though common in Japan, we understand our capsule bathrooms are not to everyones satisfaction and will be sure to pass on your constructive feedback regarding them to our owners. Thank you again for your time spent reviewing our hotel and we very much look forward to welcoming you back to Hakuba Springs Hotel in the not so distant future. Warm regards, Charles Adams
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All photosTravellerRoom & SuiteDining
Professional photo exclusively commissioned by TripAdvisorHakuba Springs Hotel
The Japanese Western Room at the Hakuba Springs Hotel
View of Happo-one slopes from our room
View from our room
Professional photo exclusively commissioned by TripAdvisorHakuba Springs Hotel
The Triple Room at the Hakuba Springs Hotel
Professional photo exclusively commissioned by TripAdvisorHakuba Springs Hotel
The Triple Room at the Hakuba Springs Hotel
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Hi just wondering if the rooms are supplied with a hairdryer?
Hi there,me are looking at booking a Christmas dinner for six adults somewhere. Could you please book us in or recommend somewhere for us to dine on Christmas day
"Best views over the front entrance."
"Rooms facing the back part of the hotel offers great views."
"any room is fine"
"We chose a deluxe twin/shared room for extra space, but realistically probably didn't need it."
"Request a room at back of hotel as these have views of mountain"
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PRICE RANGE
US$ 191 - US$ 564 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuKoshinetsuNagano PrefectureHakuba-muraHakuba happou Onsen
NUMBER OF ROOMS
35
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