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8/10/2017 9/10/2017
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    Hakuba Luna Hotel

    4777-1 Wadano, Hokujo, Hakuba-mura, Kitaazumi-gun 399-9301, Nagano Prefecture
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    8/10/2017 9/10/2017
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    Traveller (19)
    Room & Suite (8)
    Hotel & Grounds (62)
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    Overview
    • Excellent68%
    • Very good22%
    • Average5%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “ski lift” (11 reviews)
    “games room” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Wheelchair Access
    Self-Serve Laundry
    Ski-In / Ski-Out
    3.0 Star Hotel
    All hotel details
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    Phoenix Hotel
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    #7 of 101 hotels in Hakuba-mura
     
    Hakuba Onsen Ryokan Shiroumaso
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    #2 of 101 hotels in Hakuba-mura
     
    Hotel La Neige
    54 reviews
    #23 of 101 hotels in Hakuba-mura
     
    Wadano Forest Hotel
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Reviews (105)
    Traveller rating
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    1 - 5 of 105 reviews

    Reviewed 29 May 2017

    This is a small, boutique property without the hefty price tag. We skied in late Feb 2017, excellent snow still at Hakuba. Luna Hotel is so close to the Happo One lifts, a five minute walk in ski boots and you are home! Great position...More

    Thank gordeb1
    Reviewed 3 April 2017

    We had a lovely week skiing Happo-one and were grateful for the assistance from David and his staff. The proximity to the lifts is excellent, basically across the road to children's easy slopes. There are enough restaurants locally to keep you interested. You are dependent...More

    Thank Steve L
    Response from David C, General Manager at Hakuba Luna HotelResponded 9 April 2017

    Thanks for the feedback - we're glad you enjoyed your stay. We totally understand your comment about the room size; most rooms in Japanese hotels are small by western standards. Sorry to hear that the drying room facilities were a bit overloaded - noted for...More

    Reviewed 9 March 2017

    We were told Hakuba Luna had a make-over in 2016 and now includes en suite bathrooms in all rooms. The hotel is located in the Wadano forest area, about 100 metres from the Sakka ski lifts at Happo One mountain. The free shuttle to other...More

    Thank Glenn-in-Sydney
    Response from David C, General Manager at Hakuba Luna HotelResponded 9 April 2017

    Thank you very much for the comprehensive feedback - we are very glad you enjoyed your stay, and appreciated your friendly company throughout your stay. We hope to see you back in the Luna again on a future visit!

    Reviewed 11 February 2017

    We arrived at. Luna with our young adult offspring at 3am to find a warm welcome with warm rooms warm,lights on and instructions regarding breakfast clearly explaind. Breakfast was excellent btw! This service was continued throughout our stay and David was brilliant with his advice...More

    Thank t0msydney
    Response from David C, General Manager at Hakuba Luna HotelResponded 15 February 2017

    Thank you very much for the warm feedback - we are so glad you enjoyed your stay with us, and we look forward to welcoming you back in the future.

    Reviewed 10 February 2017

    We really enjoyed our stay at Luna- it exceeded our expectations and we felt very fortunate to have stayed there. Luna is a very comfortable, convenient and friendly place to stay. David, the manager, and his wife Yumi and staff made us feel welcome, often...More

    Thank daisyscout2016
    Response from David C, General Manager at Hakuba Luna HotelResponded 15 February 2017

    Thank you very much for the feedback - we are so glad you enjoyed your stay with us, and I will be sure to onpass your kind comments to our staff. We hope you will have the chance to come back!

    Phoenix Hotel
    104 reviews
    #7 of 101 hotels in Hakuba-mura
     
    Hakuba Onsen Ryokan Shiroumaso
    137 reviews
    #2 of 101 hotels in Hakuba-mura
     
    Hotel La Neige
    54 reviews
    #23 of 101 hotels in Hakuba-mura
     
    Wadano Forest Hotel
    42 reviews
    #5 of 101 hotels in Hakuba-mura
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Breakfast included
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Room Service
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Hotel class
    • Hotel Style
    • #6 Ski-In / Ski-Out Hotel in Hakuba-mura
    • #7 Family Hotel in Hakuba-mura
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 16
    • Location
    • Japan >
    • Chubu >
    • Nagano Prefecture >
    • Kitaazumi-gun >
    • Hakuba-mura >
    • Hakuba happou Onsen
    Add Photo Photos
    Traveller (19)
    Room & Suite (8)
    Hotel & Grounds (62)
    Nearby
    Phoenix Hotel
    104 reviews
    1.06 km away
     
    Wadano Forest Hotel
    42 reviews
    .37 km away
     
    Hotel La Neige
    54 reviews
    .24 km away
     
    Hakuba Onsen Ryokan Shiroumaso
    137 reviews
    1.53 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Hakuba Happoone Ski Resort
    615 reviews
    1.20 km away
    Hakuba
    231 reviews
    1.59 km away
    Kurashita no Yu
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    1.56 km away
    Hakuba Mini Train Park
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    1.00 km away
    Ask a question
    Questions & Answers
    Laurinda A
    27 July 2015|
    Answer
    Response from David C | Property representative |
    Hello Laurinda, Thank you very much for your enquiry. Certainly you can stay in a Superior Triple with ensuite the first night then move over to a Superior King/Twin with ensuite for the rest of your stay. If you prefer... More
    0
    Votes
    Laurinda A
    25 July 2015|
    AnswerShow all 2 answers
    Response from David C | Property representative |
    Thank you very much for your query. Whilst The Luna Hakuba Hotel does not have a onsen bath itself, we do have several excellent baths close by. A twelve minute walk in one direction will take you up to Azekura Sansou... More
    0
    Votes
    Room Tips
    "Perfect for family holiday requirements."
    Read review
    "We didn't stay in the hotel but in a luxurious Chalet nearby managed by the Luna Hotel staff."
    Read review
    "Big rooms for families."
    Read review
    "Although it has Wifi it was of poor quality and often didn't work"
    Read review
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