We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Double Black Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
Professional photos
Double Black Hotel
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","template":"ibex_photo_carousel_streamline__widget","dust":{},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

92 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 92: English reviews
Auckland, Auckland, New Zealand
Reviewed 2 days ago NEWvia mobile

The meal we had at this restaurant was very tasty. It is on the fine dining end of the food spectrum, with prices to match. The staff were pleasant and efficient. It was a good restaurant for us to celebrate a special occasion, but definitely not for starving teenagers unless you have a big budget!

 Report
Helpful?
Thank Hilary B
Reviewed 5 days ago NEW

Having been recommend to stay at Double Black we were not disappointed. Its proximity to the slopes; the local village & its warm homely feel throughout makes it all so much easier for first time visitors to Hakuba, like our selves. A big thank you to owners Merran & Mark and their staff, especially Managers Keiko & Leo, to all...

 Report
Helpful?
Thank Clare M
Sydney, Australia
Reviewed 1 week ago via mobile

OMG. The food here is amazing. It's Italian Japanese fusion which sounds scary but soooo works. Think Tetsuya Wakuda but Italian instead of French. Very reasonably priced for the quality and they havr a kids menu. Nice little wine list as well and the friendliest staff you will ever find. Double Black Diamond!

 Report
Helpful?
Thank Jeanmaree F
Birdee2013, Owner at Double Black Hotel, responded to this review

Thank you so much for your review. We will pass your comments onto the chefs. The Chefs are enjoying using the fresh Shinshu produce to create a great menu. We are happy you enjoyed the experience.

Port fairy
Reviewed 2 weeks ago via mobile

We had a ball, three families in our group. Every expectation met and exceeded . The team are great , food is fantastic and hospitality is real. Standout hotel in beautiful woodland setting Thanks from the Helliers

 Report
Helpful?
1Thank Andrew H
Adelaide
Reviewed 2 weeks ago via mobile

I booked my birthday dinner here after a recommendation of some ℅-workers. Being vegan it's often hard to find nice restaurants willing to accommodate. From the moment I emailed to the dinner they were happy to arrange a 5 course degustation which was absolutely amazing. Owner Mark was lovely and came to say hi. And Rose who was our waitress...

 Report
Helpful?
1Thank MelHaynes
Geoje, South Korea
Reviewed 2 weeks ago

Wow, Double WOW - Double Black Hotel was our first white Christmas, and what an amazing experience it was. The service, friendliness and professionalism from each and every staff member we encountered was 1st class - the drivers, the front desk, the bar and restaurant staff all the way to the management was outstanding. All were only too willing to...

 Report
Helpful?
1Thank trevor s
Birdee2013, Owner at Double Black Hotel, responded to this review

Thank you Trevor! Such a pleasure to have you stay with us. We are happy you enjoyed the Christmas degustation menu and rated this so highly - our chefs will be very happy to hear this. We look forward to welcoming you again. Safe travels back to your home town!

Sydney, Australia
Reviewed 2 weeks ago via mobile

Arrived just before NYE & booked in for the New Years Eve dinner which was 6 courses of sensational food. I must pay my compliments to Chef Go Amano & Che Rob Bell to which I had the pleasure of meeting. The best meal I have ever had. To the staff for their friendly service which I could not fault......

 Report
Helpful?
2Thank Vivipan
Birdee2013, Owner at Double Black Hotel, responded to this review

Thank you Vivipan but I realise spellcheck named Chef Rob's surname incorrectly - it is Chef Robert Doll.We do appreciate your fine report and happy you enjoyed your visits to Double Black.

Reviewed 3 weeks ago via mobile

I'm on the train heading back to South Korea as I type this review & already feel homesick for Double Black! This is going to be a long post😃 From the moment we were picked up from the bus station to the moment we were dropped back to the bus station we were all treated like very welcome guests in...

 Report
Helpful?
1Thank Jean B
Birdee2013, Manager at Double Black Hotel, responded to this review

Thank you Jean! It was a pleasure having you all at Double Black. We are so happy you enjoyed your stay & we look forward to seeing you again. We might even find that "Godzilla " ! Safe travels Regards Mark & Merran & DB staff

Canberra, Australia
Reviewed 14 September 2016

STOP SEARCHING FOR HOTELS IN HAKUBA ON THE SNOWS. YOU'VE FOUND THE ONLY PLACE YOU NEED TO BE!!! This Hotel is beautifully appointed, clean, neat and meticulously tidy, combining traditional Japanese styles with Snow Chalet comfort with a cosy, relaxed family atmosphere. I was travelling alone and Mark, Merran and the recent Staff of Double Black, Keiko, Floriane, Dan and...

 Report
Helpful?
Thank JOSH_LP
KeiJapaw, マネージャー at Double Black Hotel, responded to this review

Hi Josh, Keiko here. Thank you so much for such a detailed review. I'm so happy you enjoyed your stay with us so much - was great to have you stay! We are hoping for more snow this season, so hope you come back to enjoy it! Look forward to seeing you again! Kei - Double Black Team.

Albury, Australia
Reviewed 1 June 2016

We stayed at Double Black for 9 days in February. The Accommodation was first rate, clean and comfortable. The staff were very accommodating, friendly and always happy to go over and above to assist, especially dropping us off and picking us up from the slopes, organising Restaurant's with good local knowledge.I recommend for anyone coming to Hakuba to chase deep...

 Report
Helpful?
Thank mick b
KeiJapaw, マネージャー at Double Black Hotel, responded to this review

Hi There, Thank you for your review! So happy that you enjoyed your stay with us. Hope to have you back to stay again in the future sometime. Take care and see you again! Keiko - Double Black Team

80 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (51)
Viewed
View from Room (5)
Viewed
Hotel & Grounds (5)
Viewed
Dining (4)
Viewed
Room/Suite (7)
Viewed
Bathroom (1)
Viewed
3:56
Videos (1)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (29)
Viewed
Other (29)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hakuba-mura hotels
Hakuba happou Onsen
Phoenix Hotel
Phoenix Hotel
#5 of 101 in Hakuba-mura
88 reviews
Hakuba happou Onsen
Hakuba Tokyu Hotel
Hakuba Tokyu Hotel
#7 of 101 in Hakuba-mura
203 reviews
Hakuba happou Onsen
Hakuba Yamano Hotel
Hakuba Yamano Hotel
#19 of 101 in Hakuba-mura
94 reviews
Show Prices
Show Prices
Show Prices
Hotel Mont Blanc Hakuba
#10 of 101 in Hakuba-mura
120 reviews
Hakuba happou Onsen
Hakuba Echo Hotel
Hakuba Echo Hotel
#16 of 101 in Hakuba-mura
64 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Cosy and friendly 22 room boutique hotel, nestling in the picturesque forest of Wadano, within easy walking distance of Happo/Wadano villages, and Happo One mountain ski area.• Each room has western style beds /ensuite, serviced daily• Fully licensed Restaurant/Bar/Lounge• Free mountain pick up & drop off service• Free transfers to and from Hakuba Station• International TV• Free wireless internet• Games room• Onsen bath • Washing/drying facilitiesGuest general notification. Opening of the 2012/2013 season.We understand a number of guests have been disappointed with the service they received in the opening weeks of the 2012/ 2013 season. We engaged a new management company for this season and have been badly let down by them. We became aware that we were experiencing difficulties after 28 December and one of our directors flew to Hakuba on New Year’s Eve. We then took over the running of the hotel and moved as quickly as possible to address the many issues that confronted us. We can confidently report that Double Black Hotel is now operating as advertised and is living up to all the good reviews previously posted on Trip Advisor.If you feel that you were disappointed with the service you received when on holiday with us, please contacts us and we will ensure that you are appropriately recompensed. ... more   less 

Additional Information about Double Black Hotel

Address: 4977-1 Wadano Hokujo | Kitaazumi-gun, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura
Price Range: ₹ 12,035 - ₹ 18,515 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Double Black Hotel 3*
Number of rooms: 24
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda and Travelocity so you can book your Double Black Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Spa Hotel in Hakuba-mura
#15 Family Hotel in Hakuba-mura
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Double Black Hotel staff and other travellers.
2 questions
Ask a question

See all questions (2)

Questions? Get answers from Double Black Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floors to 1st floor away from the stairs are recommended.”
 of 5 bubbles JOSH_LP, 13 Sep 2016 | Read review
“They are all good rooms”
 of 5 bubbles Fred-and-Ginger69, 18 Apr 2016 | Read review
“Go for the delux room. For a few extra bucks you get a much larger room with your own bath”
 of 5 bubbles gaz352016, 16 Mar 2016 | Read review
“bottom floor, midway down the corridor as too close to the onsen can be a little noisy with people coming and going.”
 of 5 bubbles alishaun, 29 Feb 2016 | Read review
“Top floor is best.”
 of 5 bubbles Sydneysider1978, 24 Feb 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay