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Double Black Hotel

0.6 km from Hakuba-mura centre
  • Spa
  • Free Wifi
  • Restaurant
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1 room, 2 adults, 0 children
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4977-1 Wadano Hokujo | Kitaazumi-gun, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Name/address in local language
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104 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Houston, Texas
Reviewed 4 days ago NEW

We just finished a 6 night stay. What a place! Located in the forest with beautiful views of the snow. Great onsen after skiing. The staff are so helpful and friendly and they made the stay all the more better. The rooms are cozy, breakfast is AWESOME...we really looked forward to it every morning. Kai, Rose, Ben, the guy from...

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Helpful?
Thank Laurie L
Sydney
Reviewed 4 days ago NEW

Me and My boyfriend stayed at DBH for a week at the beginning of February, after reading all the great reviews we decided that would have been the best choice for our vacation....The lovely Keiko organised a car to come and pick us up at the station, as soon we arrived at the Hotel she welcomed us with a big...

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2Thank BellaLupi
Melbourne, Australia
Reviewed 5 days ago NEW

In February, I spent a week at Double Black. I was pleasantly surprised. A wonderfull menu reasonably priced. The food was better than most of the 4 star hotels I have stayed in. The resturant was backed up with a good wine list and friendly staff. The bedrooms were clean and warm. The hotel supplies a shuttle service to all...

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Thank Jack K
Reviewed 2 weeks ago

We (3 adults) stayed at the Double Black Hotel for two nights this past January. The room was cozy, but clean and comfortable. We really enjoyed the open common area which included couches, the bar, and the restaurant. Wi-fi was also available in this area. The included breakfast was great! They had coffee, juice, made-to-order hot breakfast items, as well...

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Thank Stephanie W
Reviewed 2 weeks ago via mobile

Family of 4 stayed in 2 rooms in early January. Very clean, modern hotel. The rooms were much bigger than expected especially for both a snow location and Japan. Very helpful staff and fantastic that they provide 2 vans to drop you off at bus shuttles, chairlift and restaurants in the evening. Bathrooms good size and whilst sink is small...

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Thank tonchr
Sydney, Australia
Reviewed 2 weeks ago

Double Black is a small hotel in a picturesque setting in the forest. Despite this it is still quite handy to all amenities, restaurants and the Happo Gondola. The small number of rooms makes this a very intimate hotel and enables you to get to know the other guests. The rooms are small but very comfortable and the beds are...

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Thank LiveMyDreams
Bunbury, Australia
Reviewed 2 weeks ago via mobile

3 mates stayed here for a week long skiing trip in hakuba. We found the double black hotel to be a great base for our time. Staff organized transfers to certain mountains in the morning and to restaurants and other nearby locations in the evenings, as well as giving plenty of recommendations for dinner venues. Breakfast included was great, staff...

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Thank Nuggetsoclock
Birdee2013, Owner at Double Black Hotel, responded to this review

Thank you for your great review. We love Hakuba and want everyone who stays here to enjoy the mountain as we do!

Reviewed 2 weeks ago via mobile

Thank you to all the friendly welcoming staff at Double Black. The rooms are a little snug, however who spends time in there when your out on the mountains all day boarding! The free shuttle bus service was great too. Easy way to get to and from the mountain and to restaurants. Thanks guys!!

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Thank Nel_Maree
Sydney, Australia
Reviewed 3 weeks ago via mobile

The best way to reach Hakuba is on the limited express, Super Azusa from Shinjuku Station. Due to timing we took the local train from Matsumoto, through a magical winter wonderland of fresh powder snow, setting this trip up to be amazing from the start and it didn't disappoint. After calling the Hotel from the station, Leo arrived shortly after...

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Thank Foobear1970
Sydney, Australia
Reviewed 3 weeks ago

We recently dined at the restaurant in the Double Black Hotel. We had a party of 12. We had wonderful attention from the staff, in particular Leo who took our booking, and Rose who looked after us in the restaurant. We were asked if anyone in the group had dietary requirements which was greatly appreciated as was the pick up...

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Thank Nettie821

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Amenities

Highlights
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Cosy and friendly 22 room boutique hotel, nestling in the picturesque forest of Wadano, within easy walking distance of Happo/Wadano villages, and Happo One mountain ski area.• Each room has western style beds /ensuite, serviced daily• Fully licensed Restaurant/Bar/Lounge• Free mountain pick up & drop off service• Free transfers to and from Hakuba Station• International TV• Free wireless internet• Games room• Onsen bath • Washing/drying facilitiesGuest general notification. Opening of the 2012/2013 season.We understand a number of guests have been disappointed with the service they received in the opening weeks of the 2012/ 2013 season. We engaged a new management company for this season and have been badly let down by them. We became aware that we were experiencing difficulties after 28 December and one of our directors flew to Hakuba on New Year’s Eve. We then took over the running of the hotel and moved as quickly as possible to address the many issues that confronted us. We can confidently report that Double Black Hotel is now operating as advertised and is living up to all the good reviews previously posted on Trip Advisor.If you feel that you were disappointed with the service you received when on holiday with us, please contacts us and we will ensure that you are appropriately recompensed. ... more   less 

Additional Information about Double Black Hotel

Address: 4977-1 Wadano Hokujo | Kitaazumi-gun, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura
Price Range: ₹ 10,913 - ₹ 16,422 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Double Black Hotel 3*
Number of rooms: 24
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Hotel Style:
#2 Spa Hotel in Hakuba-mura
#15 Family Hotel in Hakuba-mura
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 107 on the ground floor which is close to the onsen.”
 of 5 bubbles LaurieL897, 17 Feb 2017 | Read review
“Upstairs rooms were warmer.”
 of 5 bubbles LiveMyDreams, 2 Feb 2017 | Read review
“Ground floors to 1st floor away from the stairs are recommended.”
 of 5 bubbles JOSH_LP, 13 Sep 2016 | Read review
“They are all good rooms”
 of 5 bubbles Fred-and-Ginger69, 18 Apr 2016 | Read review
“Go for the delux room. For a few extra bucks you get a much larger room with your own bath”
 of 5 bubbles gaz352016, 16 Mar 2016 | Read review
5 of 5