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Hakuba Highland Hotel

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Traveller (127)
Room & Suite (91)
Dining (26)
Overview
  • Excellent37%
  • Very good54%
  • Average8%
  • Poor1%
  • Terrible0%
Travellers talk about
“days ski”(2 reviews)
“hot springs”(3 reviews)
“sofa bed”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Family Rooms
Spa
3 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (162)
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40 results
Traveller rating
9
28
2
1
0
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LanguageEnglish
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9
28
2
1
0
Show reviews that mention
All reviewsdays skihot springssofa bedski fieldsviews of the mountainsonsen experiencebreakfast and dinnershuttle busoutdoor onsenstayed nightsski resortlobbyfireplaceguestsstationyukataalps
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1 - 5 of 40 reviews
Reviewed 1 week ago

It fell short of expectations when we saw the guest room, because the actual impression is so much different from the photos displayed on the hotel's home page. We reserved one of the best guest rooms on the top floor. However, the room is so...More

Thank DrJayMic
Reviewed 4 weeks ago via mobile

We stayed here for a day to let the children have some fun at the nearby ski resort. There are two onsen at this hotel and one is only recently constructed which is very new. Temperature of the onsen is about 41-42 degrees. There is...More

Thank alanyeo76
Reviewed 18 January 2018

The Onsen was the best bonus for us... Stayed 3 nights, went 3 times. After a day of skiing it was the highlight of coming home to rest! There is a washer and dryer, great vending machines, the drying room very organised and even hot...More

Thank DeZtudio
Reviewed 1 January 2018 via mobile

Stayed at the hakuba highland hotel whilst we were in Hakuba for skiing and visiting the snow monkeys. The hotel has incredibly helpful, friendly staff who are proficient in English. The rooms were clean and neat and we were offered a cash back option if...More

Thank Krissy O
Reviewed 1 January 2018 via mobile

We loved every bit of our experience at Hakuba Highland. The staff was not only very helpful and sweet, they were also genuinely interested in our well being. We usually use Airbnb because we don't like the lack of personal touch in hotels but our...More

Thank Nadia M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Free Parking
Shuttle Bus Service
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Spa
Details
Price range
US$ 117 - US$ 260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Hakuba-mura
#4 Ski-In / Ski-Out Hotel in Hakuba-mura
#6 Family Hotel in Hakuba-mura
#8 Romantic Hotel in Hakuba-mura
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 117 - US$ 260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Hakuba-mura
#4 Ski-In / Ski-Out Hotel in Hakuba-mura
#6 Family Hotel in Hakuba-mura
#8 Romantic Hotel in Hakuba-mura
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (127)
Room & Suite (91)
Dining (26)
Pool & Beach (5)
Amenities (101)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
CKS_3567
22 March 2017|
AnswerShow all 2 answers
Response from 白馬ハイランドホテル | Property representative |
すみません、KonaHualalaiさまが回答を書いていただいた文章の右側に、上↑マークボタンと、下↓マークボタンが表示されていて、私は、質問への回答文章の続きがある、つまり、スクロールバーだと思って文章の続きを読もうとして下マークをクリックしたところ、回答に対して「役に立つか」「役に立たないか」というボタンだったようで、-1票という表示になってしまいました。 あわてて上マークを押してみたのですが、もう反応しません。 決して役に立たないという意味... More
0
Votes
Google Translation
CKS_3567
21 March 2017|
Answer
Response from 白馬ハイランドホテル | Property representative |
Thank you for your inquiry. We have baggage delivery service. This website does not allow to write url, please search... "kuronekoyamato" "send" "jp" Thank you.
0
Votes
Google Translation
Lyneta C
6 January 2017|
Answer
Response from 白馬ハイランドホテル | Property representative |
お問い合わせありがとうございます。 大きな入れ墨をホテルとして禁止はしていませんが、他の方がそれをご覧になることで、気分を害される方もいらっしゃいますので、それはご理解ください。 なお、入れ墨の方でもご利用いただけるように、ホテルでは貸切風呂もご用意しています。貸切風呂も、もちろん温泉でございます。 この温泉は宿泊のお客様専用で、フロントで時間帯を選んでご予約いただくようになりますので、ご検討くださいませ。
1
Vote
Google Translation
Room Tips
"A room that is faced to the Mt. Hakuba."
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"higher floor facing Hakuba valley will have nice view"
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"Request a room with a view, it genuinely is lovely"
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"Rooms facing west has nice view, rooms facing east has the view of the carpark."
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