We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Traveller (59)
Room & Suite (15)
Dining (10)
Overview
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Hot Tub
Non-Smoking Rooms
Family Rooms
Bar/Lounge
3.5 Star accommodation
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Reviews (112)
Filter reviews
68 results
Traveller rating
56
10
1
1
0
Traveller type
Time of year
LanguageEnglish
More languages
56
10
1
1
0
Show reviews that mention
All reviews sister hotel ski instructor the hotel manager ski resort shiga kogen going the extra mile charming hotel ski season powder snow special thanks snow monkeys ski runs stayed nights zen crumpets slopes skiing
FilterEnglish
Updating list...
1 - 5 of 68 reviews
Reviewed 27 September 2018 via mobile

There are not all that many placed to ski in Japan during Golden Week. I had a wonderful experience staying at the Shiga Kogen Palace Hotel. Being the first week in May, the skiing was of course limited. However, that said, I had a lovely...More

Thank mikey_ski_b0y
Reviewed 1 May 2018 via mobile

Booked a ski trip and snow monkey trip on a whim We found this awesome hotel on hotels .com and booked it. We where immediately contacted by Zen at the hotel who gave us a much better deal She and the staff made the first...More

Thank rlwatkins1967
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 2 May 2018

Dear Ronnie W-san, Thank you for staying at Shiga Palace Hotel and for taking the time to share your feedback. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience,...More

Reviewed 14 April 2018

This was our first time to Yokoteyama for snowboarding and we were so fortunate to find ourselves in the perfectly placed Shiga Palace hotel! The location of this charming hotel could not be better, just a short walk from the chairlift to start your day...More

Thank NebNitram
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 15 April 2018

Dear NebNitram-san, Thank you for giving us a perfect rating. It is always a pleasure to read wonderful reviews as yours. I am glad to hear that you were very pleased with the seamless service of our staff and the convenient location of Shiga Palace...More

Reviewed 11 April 2018 via mobile

My family of 4 stayed at Shiga Palace for 7 nights over Easter. We were referred there by a friend who had been there a year earlier. Zen speaks perfect english so she made everything easy for us. The location is very close to the...More

Thank Janelle G
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 12 April 2018

Dear Janelle G-san, Thank you so much for the 5 bubble rating and for sharing with us your positive experience at Shiga Palace Hotel. We truly appreciate your wonderful comments about our facilities, offerings, location and amenities as well as the proximity of our hotel...More

Reviewed 19 March 2018 via mobile

We went to Shiga Kogen for a ski trip and stayed in Shiga palace hotel for 6 nights last month. We were impressed by their good service. Manager Zen was helpful and provided information whenever needed. The room was comfortable and meal was delicious. It...More

2  Thank C_Skier
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 21 March 2018

Dear C_Skier-san, Thank you for choosing Shiga Palace Hotel to spend your ski holidays and be your home for a short while. We are happy to hear that you enjoyed your stay with us. We look forward to your return in the near future soon....More

View more reviews
About
Description
Welcome to SHIGA PALACE HOTEL! Yokoso! We deliver the comfort of HOME. A wholesome, friendly and relaxing ambience combined with sincere service to ensure your stay is a memorable one. ■Capacity/600 persons ■Guest More Rooms/80 rooms ■Dining Area 600 seats ■Restaurant 40 seats ■Large Banquet Hall ■Sundry Shop ■Coffee Shop ■Lobby with Fireplace ■Piano area ■Smoking Area ■Restroom for Physically Challenged ■Medical Clinic ■Massage Chair ■Parking Lot ■Two Large communal Onsen hot spring baths sourced from Hotaru Onsen ■Quality of the water : 100% pure natural hot springs ■Benefits : relieves tension, muscular pain, joint pain, shoulder aches, fatigue, chronic digestive system conditions, skin inflammation, diabetes. The warmth of the hot springs available 24 hours a day, will refresh your skin and relieve you of the weariness of travel and an active day at the snow. We understand that there is truly no place like home. But we do our very best to come close. Come, stay and enjoy with us! Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Ski-In / Ski-Out
Wheelchair Access
Room Service
Restaurant
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Ski-In / Ski-Out
,
Spa
,
Best Value
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Ski-In / Ski-Out
,
Spa
,
Best Value
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
80
Price range
US$ 113 - US$ 266 (Based on Average Rates for a Standard Room)
Also Known As
Shiga Palace Hotel Japan/Yamanouchi-Machi, Nagano Prefecture
Location
Japan > Chubu > Koshinetsu > Nagano Prefecture > Shimotakai-gun > Yamanouchi-machi > Yudanaka shibu Onsen / Shigakougenhoppo Onsen / Kumanoyu Onsen
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Ski-In / Ski-Out
,
Spa
,
Best Value
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
80
Price range
US$ 113 - US$ 266 (Based on Average Rates for a Standard Room)
Also Known As
Shiga Palace Hotel Japan/Yamanouchi-Machi, Nagano Prefecture
Location
Japan > Chubu > Koshinetsu > Nagano Prefecture > Shimotakai-gun > Yamanouchi-machi > Yudanaka shibu Onsen / Shigakougenhoppo Onsen / Kumanoyu Onsen
Photos
Traveller (59)
Room & Suite (15)
Dining (10)
Pool & Beach (1)
Family and Play Areas (9)
Nearby
Nearby HotelsSee all 143 nearby hotels
Hotel Heights Shigakogen
22 reviews
.08 km away
Shiga Kiraku Hotel
13 reviews
.12 km away
Suzurikawa Hotel
40 reviews
.16 km away
Kidoike Onsen Hotel
16 reviews
1.55 km away
Nearby RestaurantsSee all 177 nearby restaurants
Crumpet Cafe
31 reviews
3.16 km away
Restaurant Above Clouds
61 reviews
2.92 km away
Yokote Sancho Hutte Kumo No Ue No Restaurant
22 reviews
2.90 km away
National Park Shiga Heights Green
9 reviews
2.84 km away
Nearby AttractionsSee all 81 nearby attractions
Shiga Kogen Ski Area
375 reviews
.17 km away
Shiga Kusatsu Kogen Route
13 reviews
.57 km away
Giant Ski Resort
9 reviews
1.22 km away
Kumanoyu Onsen
11 reviews
.14 km away
Questions & Answers
Ask a question
43390178
2 January 2018|
Answer
Response from Zen T | Property representative |
Yes, there is a direct bus from Nagano station to Shigakogen and the last stop is at Hotaru Onsen/Suzurikawa bus stop which is a minute walk to the entrance of the hotel. After you go through at the ticket machine, turn to... More
0
Votes
Kiara29497
10 November 2017|
Answer
Response from Zen T | Property representative |
Dear Kiara-san, Yes, the shuttle bus from Yudanaka station going to Shiga Kogen (Suzurikawa / Hotaru Onsen bus stop is the one in front of our hotel) runs 7 days a week from around 8 a.m. until 6 p.m. There are 2 bus... More
1
Vote
Kerriedesignbiz
5 March 2016|
AnswerShow all 4 answers
Response from Zen T | Property representative |
Thanks for your interest in knowing about the place. For non-skier we have snow shoe hiking wherein you can walk on the surface of the frozen lakes and explore Shiga Kogen National Park. On green season (June until early... More
0
Votes
Room Tips
"WiFi is a bit weak at the room end of corridor, lost connection in some parts of the room."
matthewmak100
12 Feb 2018
Read review
"There are two small beds in the room, the bathroom is a little small but the onsen is everything! "
901fabiolas
5 Feb 2018
Read review
"upper floor for better mountain view"
sway_y
13 Apr 2017
Read review
"Don't have any reason to believe some rooms are better than others"
502MarcoS
4 Apr 2017
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing