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Traveller (146)
Room & Suite (159)
Dining (23)
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Overview
  • Excellent62%
  • Very good25%
  • Average7%
  • Poor2%
  • Terrible4%
Travellers talk about
“rice balls”(7 reviews)
“shibu onsen”(13 reviews)
“train station”(17 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
Spa
Shuttle Bus Service
3 Star Hotel
All hotel details
Additional information
Offers from Shibu-onsen Kokuya
Special Offer: Enjoy inroom openair bath
Hotel deals
Offers from Shibu-onsen Kokuya
Special Offer: Enjoy inroom openair bath
Hotel deals
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Nearby Hotels
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (159)
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Traveller rating
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All reviewsrice ballsshibu onsentrain stationroom styletraditional outfitsrabbit warrenshabu shabu dinnerprivate hot tubryokan experiencesnow monkeysnigiridining staffgreat onsensjapanese staffseasonal disheslow ceilingssafe travels
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11 - 15 of 117 reviews
Reviewed 9 January 2018 via mobile

Kokuya sprawls down off the medieval-looking main street of Shibuonsen, offering eight distinctive hot baths and traditional tatami-mat bedrooms and classic fine Japanese cuisine. Staff are amazingly hospitable. Our room, and many others, was equipped with its own private two-person wooden bath and an enclosed...More

1  Thank Michael P
Reviewed 8 January 2018 via mobile

We arrived from Tokyo at about 5 pm. This Ryokan provides a free pickup service until 6 pm from the Yudanaka train station. We made a quick call and were picked up within 10 minutes. Upon arrival, we were given our own Yukatas and our...More

Thank 279mium
Reviewed 3 January 2018 via mobile

Definitely the highlight of our trip, and the most exciting and anticipated segment of our second trip to Japan. When we started researching the Snow Monkeys, we realized that rather that at Mt Fuji, they were in the prefecture of Nagano, close to a little...More

Thank RG_WorldTravel
Reviewed 23 October 2017 via mobile

This was our first visit to a Ryokan and it was the most amazing experience. The staff was so helpful and accommodating and made the visit so enjoyable. We had our own private onsen with our room which was really nice and the hotel has...More

Thank Ciaran G
Reviewed 20 October 2017

We had our hotel in Matsumoto phone ahead to tell them when our train was arriving. Kokuya picked us up at the train station. When we arrived our bags were immediately taken to our room and a young man with good English explained the ryokan,...More

Thank LorenzoBrown
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Shuttle Bus Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Spa
Hot Tub
Details
Price range
US$ 310 - US$ 605 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Yamanouchi-machi
Room types
Non-Smoking Rooms
Details
Price range
US$ 310 - US$ 605 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Top resorts Hotel in Yamanouchi-machi
Room types
Non-Smoking Rooms
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Traveller (146)
Room & Suite (159)
Dining (23)
Pool & Beach (1)
Amenities (60)
Questions & Answers
Ask a question
paullim2016
18 November 2017|
Answer
Response from Kokuya | Property representative |
We have a free parking for our guests.
0
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Google Translation
Laurabg7
18 January 2017|
AnswerShow all 5 answers
Response from Kokuya | Property representative |
Dear guest, Thank you very much for your inquiry. Dinner time is from 18:00 or 19:00. Breakfast time is 8:00 or 8:30. The closest satation is Yudanaka station by Nagano Dentetsu Line from JR Nagano station. Our check-in time... More
1
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Google Translation
rosie7585
7 January 2015|
AnswerShow all 4 answers
Response from KWonga | Reviewed this property |
You may go Obuse Town by train from yudanaka in about 30 min. This is a small town famous for chestnuts. You can also try chestnuts rice and many other kind of food made from chestnuts. I think the atmosphere of the town is... More
0
Votes
Room Tips
"Get a room with a private onsen"
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"get a room with hot tub outside"
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"The standard rooms are lovely, but if you could push the boat out for one with an onsen i bet that would be..."
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"Room with private onsen was definitely worth the each money! Especially if you want to bath with your partner."
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