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XI/641A Kundanoor Junction, NH-47 Bypass, Maradu, Kochi (Cochin) 682304 India
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 11/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Kochi
Updated 11/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 5 hotels in Maradu
Location
Cleanliness
Service
Value
Travellers' Choice
Crowne Plaza Kochi is ideally located on the NH 47 Bypass and provides easy access to the major business arenas,city centre and the widely acclaimed Fort Kochi. The hotel is just 33 kms away from the International Airport, 5 kms from the railway station and 8 kms from the major shopping malls in the city. The hotel has 269 spacious business rooms and suites with panoramic views of the backwaters and the city.Our variety of authentic culinary outlets, extensive spa, leisure facilities, and well equipped meeting rooms for up to 900 all within a tranquil waterfront setting making Crowne Plaza Kochi the preferred International brand for business, leisure and events.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Boating
Game room
Kids stay free
Valet parking
Wifi
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Fence around pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Poolside bar
Rooftop bar
Billiards
Canoeing offsite
Board games / puzzles
Babysitting
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Outdoor furniture
Shops
ATM on site
Butler service
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Cable / satellite TV
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
iPod docking station
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Room types
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Hindi

Location

Full view
45Car recommended
Grade: 45 out of 100
11Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
XI/641A Kundanoor Junction, NH-47 Bypass, Maradu, Kochi (Cochin) 682304 India
Getting there
Kochi Airport26 kmSee all flights
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1545Reviews14Q+A100Room tips
Traveller rating
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Popular mentions
Jins J wrote a review 14 Jul
It was such a fantabulous experience, and the hospitality I have experienced on stay. All the staffs and stewards was so affable ecspecially Mr Vineesh the house keeping executive he was very obliging and Mr sinoop he was so beneficent and Ms Sneha she was also outstanding in providing a safe atmosphere with Covid precautions. In fact, it was a magnificent stay. Thank you once again for the awesome facilities provided.
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Date of stay: June 2021Trip type: Travelled solo
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Response from Dinesh Rai, General Manager at Crowne Plaza Kochi
Responded 1 week ago
Dear Guest, Greetings from Crowne Plaza Kochi! Thank you for this wonderful feedback. We are very happy that we could exceed your expectations and could make your trip one to remember. We are looking forward to having you with us soon again. Warm Regards, Dinesh Rai General Manager
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Sujith wrote a review Jan 2021
Hotel's Favourite
Stay at Crowne Plaza Cochin was very comfortable and we enjoyed a lot. Outstanding hospitality with humble staff and delicious food. They strictly following the covid protocols in all aspects,Thanks to the entire team to made our stay memorable.
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Date of stay: November 2020Trip type: Travelled with family
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Response from Shuvendu Banerjee, General Manager at Crowne Plaza Kochi
Responded 2 Feb 2021
Dear Sujith, Greetings from Crowne Plaza Kochi! It has been a privilege to have you as a valuable customer. We have always made sure to provide you with the best quality service. It feels great when we are able to meet your expectations. Thank you very much for your kind comments - we will forward them to our team. We look forward to welcoming you back to our hotel in the future. Warm Regards, Shuvendu Banerjee General Manager
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SamJoseph888 wrote a review 13 Jul
A couple of days prior to checking in, i had enquired whether they were offering Buffet option on Breakfast/Lunch/Dinner services, just to make sure that it was available as Holiday Inn which is run by IHG was offering Buffet services. To this they promptly responded saying that the Buffet service was open and available. But, during check-in the front desk staff, when enquired, told me that they were only providing In-Room dining. So, the staffs are misinformed about which services were available and which were not. Secondly, I'd also enquired whether the pool was open for guests and they said it was not. But during my stroll around the pool the next day, even though a signboard was put up saying that the pool was closed, I saw 4-5 foreign guests having a jolly good time in the pool. And later on another group of Indian guests were also having a dip in it. So, why not us? Is this some kind of discrimination that your management has towards certain customers? Are we not worthy of having swim in the pool. Just disgusting.. I can't believe that certain managements still haven't moved on from the 19th century. So, the management's decisions clearly is biased as to who gets privilege of accessing the pool but this kind of management is pathetic. Another issue was during checkout. They swiped my card for a certain amount during checkout but the card machine display was showing as "Payment Failed". At the same time I received message of the amount being debited from my account. So, I paid the amount using GPay for which the transaction was successful and the amount got debited from my account. Basically they've debited twice the amount charged and I still haven't received my refund. Atleast they need to follow up on my emails concerning this issue, but they don't. The room had no amenities such as soaps,shower gels etc and had to call the desk to deliver them. Even then, we had to call a second time to get the sanitizers delivered even though it is an essential item nowadays. The good thing was that the food, whatever we ordered, were delicious and is the only reason I give the stay 2 stars.
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from Dinesh Rai, General Manager at Crowne Plaza Kochi
Responded 1 week ago
Dear Sam, Greetings from Crowne Plaza Kochi! Thank you for staying with us. First and foremost I would like to sincerely apologize for the inconvenience during your stay. I would also like to thank you for bringing our attention into this matter. Your concern has been shared with the team and I assure you that we shall endeavor to better our service and guest experience. Hotel Operation Manager has connected with you to discuss further regarding your feedback. Our main aim is to delight all guests during their stay in Crowne Plaza Kochi. We look forward to welcoming you back at Crowne Plaza Kochi and assure you the best of the services in the future. Warm Regards, Dinesh Rai General Manager
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Shinto shaj wrote a review 12 Jul
Best stay we ever had..The facilities were too good. The staff was of also very nice and sweet. And special thanks for the Birthday Cake and Surprises.. We all had great time. Hope we'll be back here soon.
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from Dinesh Rai, General Manager at Crowne Plaza Kochi
Responded 1 week ago
Dear Shinto, Greetings from Crowne Plaza Kochi! We are incredibly grateful that you took the time out to leave us this note. Our hotel values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Warm Regards, Dinesh Rai General Manager
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Thomas wrote a review 12 Jul
I have been there a couple of times for meeting my clients and lately, I got the privilege to experience your well-acclaimed hospitality and service. Even in the midst of a pandemic, all your staff are well trained, vaccinated and are maintaining all covid protocol's. Excellent service from the staff mainly from Mr. Vineesh (Sr Executive), Dipesh and Sneha, for ensuring our needs at the earliest. The food was amazing, looking for to experience your buffet after the pandemic situation. Great work everyone, looking forward for more visits.
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Date of stay: July 2021
Rooms
Location
Service
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Response from Dinesh Rai, General Manager at Crowne Plaza Kochi
Responded 2 weeks ago
Dear Thomas, Greetings from Crowne Plaza Kochi! Thanks for leaving us such a wonderful review. We are thrilled that you loved the atmosphere; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words and we look forward to seeing you again. Warm Regards, Dinesh Rai General Manager
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PRICE RANGE
US$62 - US$129 (Based on Average Rates for a Standard Room)
LOCATION
IndiaKeralaErnakulam DistrictKochi (Cochin)Maradu
NUMBER OF ROOMS
269
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Frequently Asked Questions about Crowne Plaza Kochi
What are some of the property amenities at Crowne Plaza Kochi?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Kochi?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Kochi?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Crowne Plaza Kochi?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Crowne Plaza Kochi?
Conveniently located restaurants include Mosaic, Latest Recipe, and Trilogi.
Are there opportunities to exercise at Crowne Plaza Kochi?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Crowne Plaza Kochi have an airport shuttle?
Yes, Crowne Plaza Kochi offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Crowne Plaza Kochi located near the city centre?
Yes, it is 1.0 km away from the centre of Maradu.
Are any cleaning services offered at Crowne Plaza Kochi?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Kochi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Crowne Plaza Kochi?
Many travellers enjoy visiting St. George Orthodox Koonan Kurish Old Syrian Church (7.7 km), Kadavum Bagam Synagogue (7.9 km), and Vypeenkotta Seminary (6.5 km).