Situated a couple of miles from main city,this hotel is on the main highway to Kandla Port and so lot of heavy truck movement is there but not to disturb You while in the room. Ample of parking space. Reception is on the first floor and rooms on different floors and they have spa and a gymn to. Rooms are upto the standard but the overnight stench from the washroom certainly is a concern while You stay there since the property is on the highway and ceramic industries around ...drainage seems to be an issue here. Over all food is good. Covid times they do serve the conplimentary breakfast in the rooms.
People say this is the best hotel of Morbi and maybe they are true but it has its own goods and bads. The decor is very amazing and aesthetic appeal had been great. Room sizes are big. Some turn offs were that tatasky set top box in room was deactivated. Then one thing I hate is variable water pressure in bathroom shower was present, chicken and eggs were not being served at all and neither was fish. Spa was very misorganised. Staff attentiveness at reception and main entrance was very good.
What is good - 1. Rooms are spacious 2. Decor is good What to watch out for - 1. Linens cleanliness (my personal experience was bad) 2. Cleanliness in the restaurant (it was pathetic. Dirty mats, used spoons kept on made up tables, dirty/ stained seats) 3. Food preparation and quality has immense room for improvement. This feedback is based on my experience during breakfast for 2 days
This is my 2nd stay in the hotel. Last year it was good and this year better. Mr Ranbir, Manager at the property gave me a good welcome and arranged a smooth checkin. Next i met this young guy in the restaurant and heading his team. Very enthusiastic young guy and helpful and a good leader for his team. He is Aaditya, you should interact with him when you visit the hotel. Trust me that you will enjoy his company and his enthusiasm. The hotel is a good choice here.
It was good to see that the hotel was taking all measures against the COVID Safety. Rooms were clean and hygienic. Areas all over had sanitizer placed for use. Restaurant was clean and food was tasty. They had a nice idea of wrapping the cutlery in the napkin & place on the table. Table had all disposable satches of salt, pepper and pickle. Even Sanitizer also placed on the tables. Only negative was the room service timings. Any order placed used to take 30 mins for service. Moreover it was a great stay.
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