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Ty Newydd Country Hotel

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About
Location
Cleanliness
Service
Value
Property amenities
Free Internet
Free Parking
Restaurant
Room Service
Bar/Lounge
Public Wifi
Laundry Service
Wheelchair Access
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
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Room features
Non-Smoking Rooms
Accessible rooms
Family Rooms
Good to know
HOTEL STYLE
Historic Hotel
HOTEL CLASS
Location
Full view
Getting there
Cardiff-Wales Airport41 km
Bristol Airport70 km
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Reviews & more
657Reviews
182Photos
5Q+A
100Room tips
Traveller rating
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  • 58
  • 62
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  • English
Show reviews that mention
I had the best time at this beautiful venue last night for our Christmas works do. They put on a fantastic bond tribute night and the function room was beautifully dressed. Food tasted amazing and there was no waiting around between courses. couldn't praise the venue and staff e
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Christmas works party, arrived a a nice looking manor type property, which was nicely decorated and clean, then it was all down hill from there, no heating at all and not attempt made to remedy is, 2 degrees felt like minus 5,. The only choice on the menu Christmas dinner and cre
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Avoid at all costs! Poor food standards, a manager who is very incompetent and feels it's ok to make a mockery out of their customers. I'd actually say she was a complete BULLY and hated to be challenged by her own wrong doing! A complete RIP OFF of a night!
I attended a works C
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Response from Ty_Newyd, General Manager at Ty Newydd Country Hotel
Responded 3 days ago
Good Evening Kyle D, Sorry to hear that you thought your experience with us here at the Ty Newydd was not a positive one. We do take all feedback on board and try to resolve any issues that we encounter. I am sorry to hear that you feel the price of our Party nights were to expensive for yourself, taking into account what you received that evening with entertainment, venue and table decorations, Dj until midnight and a 2 course meal a comment about being overpriced is one that I cannot agree on as we offer value for money with all our food produce being locally sourced. All our dinner dance / cabaret / party nights only come with a 2 course menu, This is published through all our advertising as well as our staff having the full knowledge of what is being served. Desserts are available on the night as you have stated in the above, for an extra £2.50 per person. With your concerns on the filming, it was myself that was filming the event, it was being live streamed onto our Social media page, which is not an illegal thing to do so. it was not once done secretly as you state, as I was standing in 2 different places throughout the evening filming the artist that we had on the night, as you mention above my phone was held in the air to try and capture the evening, not once was this done to 'make fun' or a 'mockery' out of anyone. My intentions were all professional for the business and promotions. when I was approached by yourself initially, I listened to what you had concerns with and responded in a professional manner, it was only when you kept repeating yourself and trying to insinuate that I was in breach of laws that I then said I will not be partaking in the conversation any further as you were clearly intoxicated, and if you feel you still have cause for concern I advised you that I will be here from 10am the following morning to speak with you. When you alerted the rest of your party the verbal and physical abuse received was at a height, I did not retaliate in an unprofessional; manner whilst being verbally abused nor did I when being physically by an elder member of the party. i have not heard from yourself nor any other member of the party from that evening. i am however still available if you would like to sit and address the issues over a coffee. i look forward to hearing from you soon. Best Regards
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Attended a night out out with friends ,would like to thank all staff ,the food was really nice especially the soup ,shame some people get so intoxicating and abuse the staff ,but we all enjoy ,we will be back soon merry Christmas all at tynewydd hotel
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Response from Ty_Newyd, Guest Relations Manager at Ty Newydd Country Hotel
Responded 3 days ago
Thank you Jackie for your review. it is unfortunate that our guests had to witness the sorry behaviour of other guests towards our staff and other members of the Christmas party. We are glad you enjoyed the evening and look forward to giving you another warm welcome back. Hope you and your family have a very lovely Christmas and a prosperous new year. From All the staff and management at the Ty Newydd
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Went to ty newydd on 8th dec omg I was so disappointed, the food was absolutely disgusting for £35 in which we paid. Starters was chicken soup I asked one of the waitresses what soup it was she said she didn’t know, I of my work colleagues thought it was cheese it was appalling.
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All photosTravellerRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
Four corner post bed
view from bedroom window
our spacious bedroom
our spacious bedroom
gardens
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Hello, are you pet friendly? (we have small well behaved / not barking dog)
Hello, are you pet friendly? (we have small well behaved / not barking dog)
Please check with the hotel directly. They will let you know what they accept.
0 votes
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I see dressing gowns in the photos. Are these provided in all the rooms?
Dear Pauline, unfortunately we do not provide dressing gowns in the rooms.
0 votes
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Do you offer a range of cask ales?
Dear David B, We off cask ale from a local brewery, Grey Trees Brewery, we only have one pump and currently stock "Caradog's". We also provide a selection of bottled ales from Grey Trees Brewery and also from Rhymney Brewery.
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How far is Ty Newydd country hotel from Aberdare and is their a bus service?
The Ty Newydd Country Hotel is about 4 miles from Aberdare. There is a bus service which runs between Aberdare & Penderyn; however, the nearest stop to the hotel is about 1/4 mile although some drivers will stop outside the hotel if asked nicely.There are plenty of taxi's in Aberdare and fares range between £5-£10 depending on the time of day.
0 votes
"Look elsewhere would be my advice"
"All rooms have paper thin walls and you shouldn't stay here if you want to get any sleep."
"Avoid room 6 - Very Very NOISY!!"
"Don't chose any room at this hotel until new management have taken over."
"We had a room with a four poster bed which was very comfortable"
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PRICE RANGE
US$ 80 - US$ 141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ty newydd country aberdare
LOCATION
United KingdomWalesSouthern WalesAberdareHirwaun
NUMBER OF ROOMS
28
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