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4/2/2018 5/2/2018
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    Mercure Chester North Woodhey House Hotel

    Berwick Road West, Little Sutton, Ellesmere Port CH66 4PS, England
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    4/2/2018 5/2/2018
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    US$ 150
    US$ 137
    SAVE US$ 13
    US$ 144
    US$ 144
    Traveller (91)
    Room & Suite (40)
    Dining (7)
    Overview
    • Excellent23%
    • Very good39%
    • Average21%
    • Poor10%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
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    Reviews (935)
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    1 - 5 of 919 reviews

    Reviewed 2 days ago via mobile

    Stayed two nights here. Rooms are clean and comfortable however the place is let down big time by the poor bar service (no bar staff!) and each time we required drinks or to order bar food we had to contact reception and wait for somebody...More

    Thank KevH19
    Reviewed 5 days ago

    Very pleased stay with good facilities and friendly staff. Large room and comfortable bed.Good pool and Sana and gym. Easy access from motorway network. Near park and ride for Chester and Liverpool Would recommend this hotel for a relaxing break and quiet location

    Thank Jane L
    Response from gm-woodhey, General Manager at Mercure Chester North Woodhey House HotelResponded 5 days ago

    Dear Jane Thank you for your lovely review we are delighted you enjoyed your stay, there is so much to see and do in Liverpool and Chester you must come again !! We look forward to welcoming you back to the hotel Kind regards Jeff

    Reviewed 1 week ago

    Room was nice and clean but the heating wasn't the best. Phoned reception And they brought us a new heater straight away but that also didn't work. On our way out for something to eat, we reported it to reception again who apologized and said...More

    Thank Margy846
    Response from gm-woodhey, General Manager at Mercure Chester North Woodhey House HotelResponded 1 week ago

    Thank you very much please accept my sincere apologies regarding the heating and not getting you a working heater immediately. Thank you for your kind words regarding the receptionist and I'm delighted you enjoyed your breakfast. I do hope we can welcome you back in...More

    Reviewed 1 week ago

    The hotel is convenient for the M53 and getting to our relatives in the Chester area. The room was fine, if a little small when set up as a twin with only a few inches gap between the beds. Unfortunately neither of us slept very...More

    Review collected in partnership with Accorhotels.com
    Thank Dilwyn J
    Response from gm-woodhey, General Manager at Mercure Chester North Woodhey House HotelResponded 1 week ago

    Thank you very much for your review, I am sorry you did not have a good night and am pleased that you enjoyed your breakfast. Thank you for your feedback on the friendly and helpful staff, I'm glad you feel it has imporved since three...More

    Reviewed 2 weeks ago via mobile

    Stayed here for new years eve night! I found staff to be really friendly and helpful but rooms were really tired looking! Also we had a heater in our room which we was not told at the desk that the radiotor was broke and there...More

    Thank Chantelle C
    Response from gm-woodhey, General Manager at Mercure Chester North Woodhey House HotelResponded 1 week ago

    Thank you very much for your review and kind words regarding the staff, please accept my apologies concerning the hot water the boilers were lit when we checked, I think it was possibly due to all guest getting ready at the same time for the...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Pool
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Conference Facilities
    • Banquet Room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 73 - US$ 144 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites
    • Number of rooms
    • 75
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Accorhotels.com, Priceline, Travelocity, Orbitz, HotelQuickly and Cancelon so you can book your Mercure Chester North Woodhey House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cheshire >
    • Ellesmere Port >
    • Little Sutton
    • Also Known As
    • Woodhey Hotel Chester
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    Traveller (91)
    Room & Suite (40)
    Dining (7)
    Pool & Beach (5)
    Hotel & Grounds (51)
    Bathroom (11)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Samantha W
    26 June 2017|
    AnswerShow all 7 answers
    Response from judecarter71 | Reviewed this property |
    Hi I don't think it started until 6 but I'm not 100% sure.
    0
    Votes
    missuspin
    16 January 2017|
    AnswerShow all 3 answers
    Response from Charlotty P | Reviewed this property |
    It seems that reviews aren't valued. I don't have a response either, but wasn't expecting one.
    0
    Votes
    Room Tips
    "Rooms on the outside have better outlook"
    Read review
    "Ask to see room first, some have baths, shower in bath or just shower, depends on presference, they have..."
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    "Don’t know what others were like but if there like this don’t bother"
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    "The hotel is set back so road noise didn't appear to be a problem. Rooms 101, 102 etc are nearer..."
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