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Hillbark Hotel

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240 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Cardiff, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 March 2014

I was fortunate to be invited to a 50th Birthday Masqureade Ball at this wonderful hotel last weekend. We drove up from Cardiff, and stayed at the hotel on both Friday and Saturday night. From the moment we turned the corner of the drive to see this amazing building and spectacular grounds, we were wowed by everything. For me the... More 

Helpful?
3 Thank Jon F
Contessa_Manager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear Jon F, It was a pleasure to have you staying with us at Hillbark and we are glad to hear you had such a great night on Saturday for James’ Masqureade Ball! Thank you for taking the time to share your experience as we have all been thrilled to read your feedback. We look forward to having you visit... More 

Northwich, United Kingdom
Level Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 15 March 2014 via mobile

We were guests of a friend who was married locally and had the reception at this hotel. We also stopped the night. Don't get me wrong the food was great, service top of the range, but watch out for those bar prices. The room was nice but not worth over £200. You will need a full wallet to attend this... More 

Helpful?
4 Thank Steve B
Liverpool, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 February 2014

We had booked for 15 people on a Sunday. It was our anniversary so quite a special occasion. Booked the table to be told that we could now have a choice of 2 starters 2 mains and 2 puds between us because we had over 8 people dining (are you still with me) and they would like our choices at... More 

Helpful?
6 Thank JEANMC5
Wirral, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 February 2014

We attended a function which was excellent but somewhat marred by the extortionate bar prices. The general feeling amongst our party of 20 was that we were being taken advantage of. We have emailed the hotel with our comments but regret to say that they have chosen not to respond. Please do check out the bar prices prior to booking... More 

Helpful?
6 Thank Emacg1
Chester, England
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 9 February 2014

My husband and I went for dinner and enjoyed the tasting menu. The food was very lovely, if slightly pretentious and OTT. It's not a criticism, as we enjoyed the spectacle and taste. The waiter was lovely and nothing was too much trouble. The only criticism I had was that the restaurant lacked atmosphere, probably due to the fact that... More 

Helpful?
Thank paulandkaren1
HillbarkManager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear paulandkaren1, Thank you for taking the time to share your dining experience here at Hillbark, we are glad you both enjoyed your time here. We regularly have offers throughout the year, if you would like to keep up to date with these then the best way is via joining our mailing list which can be accessed via our Facebook... More 

Chester, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 January 2014

From the moment we arrived at the hotel the staff were so attentive and nothing is to much trouble.A Rolls Royce was dispatched to pick up the groom and best men there were two! as the bride and bridesmaids had stayed the night before the wedding. the service was wonderful my daughter had always wanted a Christmas wedding and the... More 

Helpful?
3 Thank jedatog
HillbarkManager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear jedatog, Thank you for taking the time to write a review, it was a pleasure to have you here for your daughter’s wedding. We are glad to hear you enjoyed the day so much; Rebecca, Steph and our team have been thrilled to read your comments. We hope that you are able to return in the near future. Kindest... More 

Orrell
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 December 2013

Hillbark Hotel really is a hidden gem in Royden Park on the Wirral. We have been here - as a married couple, for romantic weekend breaks on 3 occasions and each time, the experience has been faultless. The rooms are all unique & so luxurious you don't want to leave. The food is simply delicious and the wine selection available,... More 

Helpful?
1 Thank PizzaLoverOrrell
HillbarkManager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear PizzaLoverOrrell, Thank you for taking the time to share your experience here; it was a pleasure to welcome you again at Hillbark. Your feedback has been passed on to everyone and we are all thrilled you have had such a great time here across each of your visits! We hope to see you again in the near future. Kindest... More 

Liverpool, United Kingdom
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 28 December 2013

Stayed here for two nights in December 2014, as my best friend was getting married there. I knew from the moment we pulled up that it was something special - the venue is beyond stunning, especially for a Christmas wedding. I was expecting good service (I'd made my reservation quite far in advance, and all the communication I'd had with... More 

Helpful?
1 Thank maddy_pryor
HillbarkManager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear maddy_pryor, It was a pleasure to have you here and thank you for taking the time to write a review. We look forward to welcoming you again in the New Year & wish you all the best for 2014! Kindest regards, Helen Jones Public Relations Manager More 

Preston, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 December 2013

A great pleasure to meet Craig, Sarah and the wedding coordination team with my daughters fiancé Mat last week. Craig the managing director made Mat and myself feel very special, explaining each of the packages thoroughly and clearly finding out what was most important from our point of view. And even talking us out of a more expensive package that... More 

Helpful?
1 Thank 50John266
HillbarkManager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear 50John266, Thank you for taking the time to write a review and share your experience. We are glad to hear you enjoyed your time meeting with Craig, Sarah and our wedding coordination team. It was a pleasure to have you here and we hope to see you again in the near future. Kindest regards, Helen Jones Public Relations Manager More 

Liverpool, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 December 2013

Fantastic hotel with beautiful grounds and very pleasant helpful staff. Hotel definitely has the wow factor. Our stay here was made extra special with family members, children were catered for with a little play area in the grounds. Rooms were spacious and warm, we had interconnecting rooms with a play station on the wall which was an extra bonus for... More 

Helpful?
1 Thank Summer186337
HillbarkManager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear Summer186337, Thank you for taking the time to share you experience of Hillbark, it was a pleasure to have you and your family here in August. There is lots going on in the Wirral all year round which will be perfect for you and your family, we look forward to welcoming you back in the future. Kindest regards, Helen... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The Hillbark Hotel & Spa, located in the 250 acres of parkland in Royden Park on the Wirral, is the only five-star hotel in the Liverpool City Region and the smallest five-star in the UK. The Elizabethan style mansion has 18 individually designed bedrooms, a choice of restaurants including an award winning fine dining restaurant The Dining Room at Hillbark and a luxurious spa. ... more   less 

Additional Information about Hillbark Hotel

Address: Rangers Office Hillbark Road | Frankby, Frankby CH48 1NP, England
Region: United Kingdom > England > Merseyside > Wirral > Frankby
Price Range: ₹ 23,528 - ₹ 24,007 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hillbark Hotel 5*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hillbark Hotel Frankby
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Questions & Answers

Here's what travellers have asked, with answers from Hillbark Hotel staff and other travellers.
2 questions
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leeds
2 months ago

See all questions (2)

Questions? Get answers from Hillbark Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms ar nice but the suites are the best, we like room 103, but all the suites are especially fab.”
 of 5 bubbles Grumpy47, 13 Aug 2016 | Read review
“Which ever room you choose, they are amazing”
 of 5 bubbles hilaryholden7, 9 Aug 2016 | Read review
“Avoid 108 - described as a suite, it isn't. Tired and gloomy - as tho a train goes through the room when neighbours shower!”
 of 5 bubbles SueS967, 31 Jul 2016 | Read review
“We had bridal suite and our guests were equally comfortable and lovely”
 of 5 bubbles Jancw65, 1 Jul 2016 | Read review
“Make sure the bathroom heating works.”
 of 5 bubbles a19432016, 22 Apr 2016 | Read review
5 of 5
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