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Best Western Old Mill Hotel & Leisure Club

Traveller (110)
Room & Suite (32)
Dining (20)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
As you make your way up the sweeping drive in you will be greeted with a welcoming approach of flowers gardens and rockeries, seated terraces, cascading streams and pools. The hotel itself is Tudor in style and the entrance is modern and allows you to get a taste of what we have on offer. Set in the heart of Lancashire overlooking the Rossendale Valley. Quaint in its setting and modern in its internal decoration, our hotel is warm and friendly and situated perfectly for all your relaxation needs.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Dry Cleaning
Meeting Rooms
Fitness Centre with Gym / Workout Room
Banquet Room
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Room Service
Hot Tub
Laundry Service
Sauna
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Room features
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Charming
HOTEL CLASS
Location
Full view
66Somewhat walkable
Grade: 66 out of 100
55Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
Reviews & more
482Reviews
167Photos
8Q+A
80Room tips
Traveller rating
  • 134
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  • 38
  • 35
Time of year
Traveller type
Language
  • Filter
  • English
Show reviews that mention
We Had our works party here never again!!
The food was just unacceptable and the Services wasnt much better we never Received a menu when book in September we the gets a phone call on the Friday before we go the card machines are down do it's cash only
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Response from simonm82146, General Manager at Best Western Old Mill Hotel & Leisure Club
Responded yesterday
Dear Louise D, Thank you for taking the time to post a review of your experience at the Old Mill hotel and leisure club. Please accept my apology that on this occasion we did not meet with your expectations. We do hope for you to return in the near future to experience a positive dining experience. Kind regards Simon Milligan
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Booked a works Xmas party night here. Opted for the buffet and disco. At £22 per head. Absolutely disgusted with the food .the buffet consisted of 2 slices of Turkey in gravy. Pigs in blankets. Roast potatoes and muffins. Desert was slice of Xmas pudding. (Never seen slices
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Response from simonm82146, General Manager at Best Western Old Mill Hotel & Leisure Club
Responded yesterday
Dear dbennett739, Thank you for taking the time to post a review on trip advisor of your experiences whilst attending our festive fever party night on Saturday 8th December 2018. Apologies you did not enjoy the food offering on the evening. As stated this was the advertised food served for the buffet. Moving forward we as a hotel shall look at our whole food options for next years festive fever party night. Kind regards Simon Milligan
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Had Christmas party here last night food was mediocre the bar staff where miserable only one till of which they decided to charge different prices of the same drink all through the night wasn’t impressed for the money won’t be going again
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Response from simonm82146, General Manager at Best Western Old Mill Hotel & Leisure Club
Responded 1 week ago
Dear gamiseme, Thank you for taking the time to leave a review of your experience at the Old Mill hotel and leisure club. I am truly sorry we were not on this occasion able to meet with your requirements. With regards to the price variation, additional training shall be carried out with the team to ensure this does not occur again. Moving forward I do hope you will return to experience a positive time with us at the Old Mill and leisure club in the near future. Regards Simon Milligan
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The location of this hotel is lovely. The check in staff were very friendly and the pool area looked fab, although we never got the chance to use it. The room was spacious but quite dated. The tea and coffee facilities in the room were very good. The walls are paper thin though,
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Response from simonm82146, General Manager at Best Western Old Mill Hotel & Leisure Club
Responded 1 week ago
Dear LeanneF331, Thank you for taking the time to provide feedback on TripAdvisor regarding your stay experience at the Old Mill hotel and leisure club. Its great to hear that you enjoyed your stay overall and that you like the look of our pool and leisure club. We do hope to welcome you back again in the near future. Kind regards Simon Milligan
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So to give this hotel a true and honest review we’ll start with main reason for writing this review, the staff. The staff from reception to the bar staff are the positives here. Friendly, accommodating and couldn’t do enough for you. Whilst the rooms are dated and the menu in the
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Response from simonm82146, General Manager at Best Western Old Mill Hotel & Leisure Club
Responded 3 weeks ago
Dear Chris J, Thank you for taking the time to post such a positive review of your experiences at the Old Mill hotel and leisure club. Its is fantastic to hear that the team throughout the hotel were really friendly and professional and made your stay experience so positive. We do all hope to welcome you back in the near future. Kind regards Simon Milligan
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
ugh
see where mop had not been
loverly bed - squeeky !
Previous
Hi. Planning a stay in May next year and always use Best Western. I note that this hotel has no lift but how many floors are there?
2 floors, quite steep from reception to first floor
1 vote
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is there a lift ?
Hi no lifts n steep stairs even if you get a ground floor room the breakfast dining room is upstairs
0 votes
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Can we bring our cat (pet)
Go for it I'm sure it will love it. Should have no trouble using the stairs as they don't have a lift .
0 votes
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What is the alcohol on sale in the bar and is it expensive
Usual wines, beers, spirits etc. Not the cheapest but there is a pub about five mins esll away, turn right at the end of the car park anf then right at the end of the next road ot turn left here to get to the toen centre about 6 - 10 mins wsll
0 votes
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Does the spa do treatments? If so, what do they offer?
There are no treatments available. If you use the pool and other services remember it can get very busy at times as the services are not just for hotel guests.
1 vote
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Previous
12
"Try to get a deal with food included as you save a lot."
"If you don't like stairs ask for a ground or first floor."
"Good views on first floor"
"Top floor is good but there are no lifts."
"stay elsewhere"
Previous
PRICE RANGE
US$ 52 - US$ 98 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the old mill hotel and leisure club
FORMERLY KNOWN AS
Best Western Old Mill Hotel, Ramsbottom
LOCATION
United KingdomEnglandBuryRamsbottom
NUMBER OF ROOMS
29
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