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Shurland Dale Holiday Park - Park Resorts

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Shurland Dale Holiday Park - Park Resorts
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259 Reviews from our TripAdvisor Community

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Showing 257: English reviews
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Reviewed 17 January 2017

The first two weeks of summer holidays was great lots going on then nothing and the entertainment staff moody and bar staff. It was good when we bought our caravan over a year ago but we are selling it because the park has gone down so much....

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Helpful?
3Thank KimLilyAdam
Park R, Guest Relations Manager at Shurland Dale Holiday Park - Park Resorts, responded to this review

Hi Kim, many thanks for your review via TripAdvisor. I'm terribly sorry that you didn't have the experience we would have liked you to have. Your feedback has been shared with the team on park so we can look at any improvements we can make. Hopefully we'll see you return to Parkdean Resorts soon ^Beth

Reviewed 24 November 2016 via mobile

Invested in part of a caravan share there and got couple of visits . Lovely time with kids and acquaintance. Lots to do and staff very friendly. Wish could of had more time as really enjoyed short time had

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Thank syesue
Brynamman, United Kingdom
Reviewed 15 November 2016

Run down small holiday park. Caravan was filthy with an awful stench coming from behind the fridge. Caravan floor was sticky on arrival and the mop supplied had seen better days. entertainment was non existent. No supermarkets on the whole island. No local attractions. Horrible and depressing place.

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Helpful?
1Thank nickylou78
Park R, Guest Relations Manager at Shurland Dale Holiday Park - Park Resorts, responded to this review

Thank you for telling us about your previous holiday. It’s a real shame to learn that your holiday home wasn’t up to our usual high standards of cleanliness. Hopefully you managed to report this to the team on park as they’d have welcomed the chance to sort this right away. I’d be more than happy to share your feedback with...

Birmingham, United Kingdom
Reviewed 6 November 2016

Excellent caravan and excellent hosts. Site ok. Not much at Eastchurch itself but great as a base for the area. Leysdown has beach and entertainments and good food available. Eastchurch has local shops and pubs and a museum celebrating the place as the birth of English Aviation.

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Thank Daryl B
Reviewed 29 October 2016 via mobile

Stayed for a week in a pet friendly caravan- 3 adults 3 children and a dog! The caravan was clean slightly dated but we didn't pay over the odds so weren't expecting it to be perfect! The kids entertainers were really good and had loads of activitys on all day and night - which is handy as there is not...

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Helpful?
1Thank Phoebe Inga-kit... D
Park R, Guest Relations Manager at Shurland Dale Holiday Park - Park Resorts, responded to this review

Thanks for taking the time to leave your review. I’m pleased to read that overall it sounds like you had an enjoyable holiday, your honest feedback, both good and bad is gratefully received, as this helps us understand what necessary improvements can be made for future. We hope to welcome you back to Parkdean Resorts again soon. ^Abbey

Ashford, England, United Kingdom
Reviewed 28 October 2016 via mobile

Second year in a row we've visited, and loved it just as much. The park is clean and tidy, the staff are amazing and great fun, always willing to help, The girls at reception were friendly and knowledgeable about the local area, the boathouse staff are a great bunch, The team stars had the kids in fits of laughter. If...

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Helpful?
Thank Paul F
Porthcawl, United Kingdom
Reviewed 27 October 2016 via mobile

We recently spent a week at Shurland Dale as part of a family holiday. The park itself is a little dated and in need of a little TLC. The swimming pool along with the rental vans are a little wore and could do with modernisation. However the staff on park are really helpful and will assistant anywhere they can.I believe...

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Helpful?
Thank welshrocker
Park R, Guest Relations Manager at Shurland Dale Holiday Park - Park Resorts, responded to this review

Thanks for taking the time to leave your review. I’m sorry to hear you feel that your holiday home and park surroundings were a little worn, your feedback is gratefully received, both good and bad, as this helps us understand what necessary improvements can be made for future. I’m happy to hear that you found the team on park helpful,...

East Sussex, United Kingdom
Reviewed 27 October 2016

Arrived to be greeted at reception with the sound of a crying baby in the back room and 2 women gossiping behind the reception desk. I was left standing for a few seconds whilst they finished their conversation. I then got the keys to the caravan to which we walked into a damp and dirty caravan, it felt as though...

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Helpful?
2Thank 91MissyMoo123
Park R, Guest Relations Manager at Shurland Dale Holiday Park - Park Resorts, responded to this review

Thanks for taking the time to leave your review. I’m genuinely sorry to read about your recent experience, I do hope you were able to discuss your concerns with the team throughout your stay, they would have welcomed a chat and the chance to put this right. If you would like to discuss your stay in further detail please don’t...

Liverpool, United Kingdom
Reviewed 17 October 2016

Had an excellent stay at Shurland Dale in late September/October for a week in a pet friendly silver caravan which was spotlessly clean and we could not fault anything about it at all. The Park on approach isn't very well signposted and is slightly off the beaten track, as you take the roundabout towards Eastchurch their is a small supermarket...

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Thank sandonred
Reviewed 28 September 2016 via mobile

Well what can I say about this place we arrived to a dirty caravan and drink bottles in the bed it was obvious that the van had not been cleaned even the cleaner said it didn't look like it had been touched also no net curtains in the van which we reported to the reception who said it would be...

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2Thank Jimmy F

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service

Additional Information about Shurland Dale Holiday Park - Park Resorts

Address: Warden Road, Eastchurch ME12 4EN, England
Region: United Kingdom > England > Kent > Isle of Sheppey > Eastchurch
Hotel Class:3 star — Shurland Dale Holiday Park - Park Resorts 3*
Also Known As:
Shurland Dale Holiday Park - Park Hotel Isle Of Sheppey
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Questions & Answers

Here's what travellers have asked, with answers from Shurland Dale Holiday Park - Park Resorts staff and other travellers.
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Questions? Get answers from Shurland Dale Holiday Park - Park Resorts staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best place to go on the island is Leysdown, at a push.”
 of 5 bubbles nickylou78, 15 Nov 2016 | Read review
“You'll end up paying too much money for what you'll get.”
 of 5 bubbles 91MissyMoo123, 27 Oct 2016 | Read review
“Try not to get a caravan that just looks out at another caravan. Views are important.”
 of 5 bubbles R6193FRannam, 21 Aug 2016 | Read review
“its caravans with no view only another caravan etc”
 of 5 bubbles Danielson21, 10 Aug 2016 | Read review
“any caravan was lovely”
 of 5 bubbles suzannecordinawilson, 9 Aug 2016 | Read review
5 of 5