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Meritus Pelangi Beach Resort & Spa, Langkawi

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Meritus Pelangi Beach Resort & Spa, Langkawi
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3,815 Reviews from our TripAdvisor Community

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There are newer reviews for Meritus Pelangi Beach Resort & Spa, Langkawi
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Showing 3,214: English reviews
Subang Jaya, Malaysia
Reviewed 4 August 2013

My family spent 7 wonderful days at this beautiful paradise hotel and we truly enjoyed our stay there. Overall everything in this hotel is satisfying and we must in particular say Syabas to Abdul Jamil Ahmad and his staff who made our daily breakfast at spice market restaurant truly fantastic. His service was superb and very accommodating to our every...

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Helpful?
1Thank IrenKay
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Many sincere thanks for your kind words and we are very happy indeed that you had enjoyed your stay with us. We will gladly share your gracious compliments with Jamil and his team who will be delighted to have delivered your expectations. We appreciate your kind gesture to recommend us and naturally look forward to welcome you and your family...

alain
Reviewed 4 August 2013

I had stayed 4D/3N , it was raining and Sunny Together. Resort is 10 minute Drive from Langkawi Airport, easily accessible and free parking were available. Reception is neatly designed with high ceiling fans and lobby, buggy cars pick you from reception to rooms. Rooms are very clean , no smell or mud on the wooden Floors. Excellent Housekeeping. Towels...

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Helpful?
1Thank arul b
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Thank you for providing us with your valued feedback and we are glad that overall stay experience had been positive. I have also shared the few points you made with my team for improvement and bettering our guest experience. We shall look forward to welcome you back again in the near future.

Newcastle, Australia
Reviewed 4 August 2013

My wife and I spent 10 days at the resort following an Internet booking made with an inclusive MICE package. This was to include all meals and minibar soft drinks. On arrival it took some time to clarify the package inclusions and the staff and duty manager were unprepared for the package. We were then told that all was OK...

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Helpful?
Thank John D
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Thank you for your review and giving us your constructive feedback. I sincerely apologize for the service issues with Front Desk during your stay and had since discussed with the team on the matter. We would like to reassure you that this is not a true and intended reflection of our normal standards. We are already in the process of...

Mumbai
Reviewed 4 August 2013

The good news - I found this property irresistible because of the fantastic beach almost all around the property with some fabulous sunsets. And it is almost next to the airport, making travel a breeze. The rooms are a bit tired, but extremely spacious and noiseless. The downsides - Staff were a bit grumpy (with two notable exceptions, both in...

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Helpful?
Thank Sub_maya_hai
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Thank you for providing us with your valued feedback. We would like to reassure you that any service shortcomings are taken seriously as we pride ourselves on providing the best customer service possible. Your other point on the room amenities had been communicated to the Executive Housekeeper to address the matters. Our most sincere apologies for the shortcomings and we...

Auckland, New Zealand
Reviewed 3 August 2013

My partner and I stayed at Meritus in July 2013. We get a small industry discount at some hotels, so we chose this place as a treat. The lobby, pool and grounds are amazing, although we were a little disappointed with some aspects of our stay (mostly the start of our stay which is outlined below - such a shame...

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1Thank Cathybann
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Thank you for providing us with the constructive feedback regarding your stay. My sincere apologies for the distressing experience with rooms upon check-in and the concerns highlighted will be reviewed with the Front Desk team for improvement. During your stay, we had some circulation issue as the fountain pump for the lake was damaged but it had since been repaired...

Western Australia, Australia
Reviewed 31 July 2013

Im am leaving meritus tomorrow after spending 6 night here with a group of 10 friends. The staff are very helpful, the junior suite is just heaven, the beautiful lady that cleans our room is delightful. The staff all over this place are jus wonderful. The food is fantastic. The chef came and introduced himself personally and the Food and...

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Helpful?
Thank Holiday0610
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Many sincere thanks for the positive feedback on your stay here. We will most certainly share your gracious compliments with all our associates who will be delighted to have delivered your expectations. Naturally, we look forward to the pleasure of welcoming you back again in the near future.

Singapore
Reviewed 31 July 2013

From the moment you enter the resort you're given absolute comfort as you are seated on couches and given free cold punch (Which is great in the hot weather!). We booked the poolside room and were in front of the Cascade pool which was great, as it was less crowded and had a poolside bar. The staff we encountered were...

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Helpful?
Thank Cdezilva
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Thank you for your valued feedback and we are glad that your overall stay experience had been positive. We will most certainly share your gracious compliments with all our associates including Ismail who will be delighted to have delivered your expectations. Your suggested recommendations towards enhancing our guests stay experience have been fully noted. We shall look forward to the...

malaysia
Reviewed 31 July 2013

Stayed here for 3D2N in Jul 2013 for a company event. I stayed in the standard room, the room is spacious, bathroom is big. Simple & nice decors. Everything in the room is good. But the sound proof of the room is very poor. the noise from car passing by the main road, people walking, guests staying upstairs, pretty annoying....

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Helpful?
Thank panda_panda82
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Thank you for giving us your constructive feedback, which is certainly appreciated. I do sincerely apologize for any dissatisfaction and the points thoughtfully highlighted, particularly on food and pool cleanliness will be reviewed with the respective head of department for improvement and bettering our guest experience. We welcome another opportunity to serve you again with a more positive stay experience.

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Reviewed 29 July 2013 via mobile

One of the best hotel in Langkawi. Beautiful room with good facilities, pool, fitness etc and a good place for family holiday. Located at Cenang beach and walking distance to all the shops along Cenang's famous beach & 5 mins from airport. Friendly staff and housekeeping and i would say that this is the best hotel i ever stayed in...

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Helpful?
Thank Caroline N
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Thank you very much for the positive feedback and it gives us immense pleasure indeed to share this with all our associates. We shall look forward to the pleasure of welcoming you back again in the near future.

Windsor, United Kingdom
Reviewed 29 July 2013

We have been here since 21st July and only have two days left in this wonderful resort. We were concerned about coming back (for the seventh time) after reading some of the comments in TripAdvisor, but the refurbishment has made all the difference. This is such a unique hotel with such character. There is a Kiki Club and several wonderful...

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Helpful?
1Thank CJDavies2013
Th0mas_Mueller, General Manager at Meritus Pelangi Beach Resort & Spa, Langkawi, responded to this review

Many sincere thanks for your appreciative words and we really appreciate the great feedback on your return stay. We will gladly share your gracious compliments with all our associates, who will be delighted to have delivered your expectations and delighted your stay experience. We certainly look forward to your continuous support and more visits from you in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Designed in the style of a traditional Malay village, Meritus Pelangi's 355 guestrooms and suites are housed in wooden chalets that are spread across 35 acres of lush landscaped gardens along a stretch of white sandy shores. Be ushered into a world of ethnic charm and tropical tranquility at this award-winning resort! ... more   less 

Additional Information about Meritus Pelangi Beach Resort & Spa, Langkawi

Address: Pantai Cenang, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi > Pantai Cenang
Price Range: ₹ 9,622 - ₹ 17,738 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Meritus Pelangi Beach Resort & Spa, Langkawi 5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Meritus Pelangi Beach Resort & Spa, Langkawi Hotel Pantai Cenang
Meritus Pelangi Beach Resort And Spa, Langkawi
Meritus Pelangi Beach Langkawi
Meritus Pelangi Beach Resort Langkawi
Pelangi Beach Resort Langkawi
Meritus Pelangi Beach Resort & Spa, Langkawi Pantai Cenang, Malaysia
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Questions & Answers

Here's what travellers have asked, with answers from Meritus Pelangi Beach Resort & Spa, Langkawi staff and other travellers.
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Questions? Get answers from Meritus Pelangi Beach Resort & Spa, Langkawi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view was lovely and quiet.”
 of 5 bubbles 368jonathanw, 20 Mar 2017 | Read review
“There are no bad rooms at the resort, lake view rooms are better and also cheaper than beach view”
 of 5 bubbles DCarless, 19 Mar 2017 | Read review
“Beach Front would be the best location”
 of 5 bubbles LesandJenny, 19 Mar 2017 | Read review
“Get a room near the cascade pool”
 of 5 bubbles headwig53, 16 Mar 2017 | Read review
“Beach view”
 of 5 bubbles waddi, 8 Mar 2017 | Read review
5 of 5