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Bintan Lagoon Resort

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2,536 Reviews from our TripAdvisor Community

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There are newer reviews for Bintan Lagoon Resort
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Showing 2,299: English reviews
West
Reviewed 9 November 2015

Good for mid-year season, avoid end of year monsoon season. Nice 2x outdoor swimming pool, private sandy beach, well maintained indoor gym, good restaurants but expensive (about S$80/pax per meal). All friendly staff makes pleasant stays. Rooms near lobby, and East wing is more worn down, opt for the West wing, high floor (sea facing), better condition rooms, with great...

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Thank LeslieChoo
Singapore, Singapore
Reviewed 9 November 2015

A great short getaway from Singapore... just to laze around and do nothing. (However, noted that many guest likes to venture in to the towns nearby) Fantastic sand and beach. Enough activities available to keep one busy for a such a short getaway.

Review collected in partnership with this hotel
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Thank JiMi-QN10
Ostrava, Czech Republic
Reviewed 8 November 2015

Dear friends here, we have just booked a room in this hotel to spend the Christmas holiday here (this year December 2015 - January 2016). However, we are quite shocked of some reviews here. After reading some reviews about untideness at rooms, discomfort of this resort,bad and expensive food, we are thinking about the cancelation of our stay. Could you...

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5Thank Petra F
Singapore, Singapore
Reviewed 7 November 2015

Every month whenever I come to Bintan Lagoon Resort I never failed to enjoy myself whether it be on a day trip of golf or I booked a one night stay for two days golfing. Management and staffs of BLR always makes me feel at home away from home. Their courtesy and service with a smile always encouraged me to...

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2Thank lyesimon1961
Reviewed 7 November 2015 via mobile

Very regretful. If you ask me paid for a high cost with this kind of poor customer service, old and unkept maintanience of the rooms, less choices of food and very expensive, amenities, high cost of sea sports and activities, very bad room service, dirty pools.. I rather chose bali. I dont think its really called five-four star resort. No...

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2Thank Rinna a
BintanLagoon, Manager at Bintan Lagoon Resort, responded to this review

Dear Rinna a, Thank you for your feedback. The time you have taken to write this review is greatly appreciated as it allows us to take the corrective actions where necessary. It is unfortunate that your stay with us was not perfect and we are regretful for this. We are in the midst of conducting major upgrades in the resort....

Singapore, Singapore
Reviewed 4 November 2015

We enjoyed our stay in Bintan Lagoon Resort. Great Location and Clean Rooms. The resort offers variety of activities to all guest. Saturday night was fun "Beach Party" & fire works. Breakfast was perfect, probably something can be done to improve the dinner buffet in the resort. The terrace is a wonderful place where to have a light lunch watching...

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1Thank Mike_xin
Moe_Ibrahim_BLR, General Manager at Bintan Lagoon Resort, responded to this review

Dear Mike_xin, Thank you for the kind review! I think you'll be pleasantly surprised when you next return to BLR. The F&B team has literally been working around the clock on new menus along with new dishes for the buffets. We believe food is such an important part of the holiday experience, so we're going all out to ensure that...

Singapore, Singapore
Reviewed 4 November 2015 via mobile

Simply beautiful amazing beaches (white and fine sandy beach), friendly and helpful staffs and overall a wonderful resort. Lots of things to do for the family from sea sports, to spa to golf and lots other things.. will be back.. btw, the ferry terminal is at the resort itself ! How cool is that !

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1Thank kwok2015
Reviewed 4 November 2015 via mobile

This is my second trip and the experience has been fantastic if not better. Dedicated staff to tend to the experience and top notch villas and private beach! Be sure to plan your water sports or activities early as it is dependent on seasonal weather conditions. Also be sure to try the donut float and jet skis for some heart...

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1Thank Imran A
Reviewed 4 November 2015 via mobile

Chef Muhammed Gulam made my stay a better one by offering good vegetarian food. It was my first experience in getting good vegetarian food in Indonesia. The room was clean and neat. Staffs were friendly and helpful. Good sea view from my room.

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1Thank Anbarasi R
Singapore, Singapore
Reviewed 4 November 2015

The accommodation in Bintan as compared to Batam, are on average way more expensive. However at Bintan Lagoon Resort, the prices for the rooms are very reasonable and rooms are nice and well maintained. This resort is huge! Likes: 1) The room is spacious, great comfy high bed, modern decoration and with a lounge lazing area. Good size balcony. 2)...

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1Thank Ratpackers
Moe_Ibrahim_BLR, General Manager at Bintan Lagoon Resort, responded to this review

Dear Ratpackers, Thank you very much for your great review! Your positive and negative feedback is very much appreciated. At the moment, we're working very hard on our food. We're constantly working on our menus, improving them, and aligning prices so our guests feel a real value for money. We're also working hard on training our staff. BLR has nearly...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Bintan Lagoon Resort an Indonesian style resort with 470 rooms, villas and suites. A tropical paradise, only 75 minutes by our own private high speed ferry from Singapore direct to the resort. The resort has its own immigration terminal and fast track service. Sitting on the magnificent Pasir Panjang Beach, overlooking the South China Sea the 1.5Km beach is tranquil and unspoilt. Bintan Lagoon Resort is a tropical haven with over 300 hectares (766 acres)and includes 2 stunning championship golf course designed by Jack Nicholas, and Ian Baker Finch. The resort provides excellent meeting, incentive and team building facilities catering to groups from 10 to 1,000 people. Whether it is a family holiday, weekend break, romantic spa indulged getaway, a golfing break, or a company event in Paradise we are waiting to assist you. ... more   less 

Additional Information about Bintan Lagoon Resort

Address: Jl. Indera Segara site A12, Lagoi, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Price Range: ₹ 4,913 - ₹ 14,092 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bintan Lagoon Resort 4*
Number of rooms: 470
Reservation Options:
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Also Known As:
Bintan Lagoon Hotel Lagoi
Bintan Lagoon Resort Bintan Island, Riau Islands
Hotel Style:
#4 Spa Hotel in Lagoi
#5 Luxury Hotel in Lagoi
#5 On the Beach Hotel in Lagoi
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Questions & Answers

Here's what travellers have asked, with answers from Bintan Lagoon Resort staff and other travellers.
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Questions? Get answers from Bintan Lagoon Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Bintan island and opt for another island!!”
jaddyb0y, 20 Apr 2017 | Read review
“Don't go! Please don't go ( unless you love golf)”
jenpan2017, 16 Apr 2017 | Read review
“Explore options per your budget!”
Across-the-Borders, 9 Apr 2017 | Read review
“A sea view room or villa for family group”
krissafe, 30 Mar 2017 | Read review
“Prefer a Marina view Room”
  • View from room is magnificent.
, 25 Mar 2017 | Read review
5 of 5