Very bad hotel. We had taken 3 superior rooms dated 17.04.2022 to 18.04.2022 through travel agent. Rooms having huge fungus on one wall. Rooms balcony was dirty. Bad services. hotel taken whole advance payment and not cancelled the room also. Pic of Room no. 504 attached.
Hotel Kings Castle is on the temple road and you can walk up to the Mall road in 15 minutes The room size is good and the bathroom is huge The staff is cordial and helpful They don't have buffet service but you can choose from the set menu if you have a CP plan Though choices are limited ,the food is good A word of advice though.If you plan to walk on foot to the Mall road ,it is a very steep climb not advisable for senior citizens or couples with very small children .The road is very narrow with continuous inflow of traffic But all said and done it is a value for money .
Only USP of hotel is location and view. Rooms and other aminities of hotel was just average. Only superior rooms are most valuable if booked directly. I booked premium room with balcony from MMT which cost me more compare to my friend booked upgraded superior room which cost him low. Veg restaurant.
My husband and I decided to stay at this hotel based on its good reviews but little did we know that our vacay would turn awful. When we entered the hotel the receptionist was on call (fair, we don’t mind a little wait) but his call went on for 20 mins! It was raining outside, we were slightly drenched but he did not have the courtesy to hang up the call and show us our room. Moving on, my husband had booked a premium room but were disappointed to find out that the room had absolutely no view. There were two broken chairs in the balcony however the room was small but cozy. The shower did not have hot water, so when we called the front desk to fix it, the receptionist blamed us for ‘breaking’ the shower! We then requested to change our rooms, to which the receptionist simple handed us the keys of another room and told us to pack our luggage and move out on our own. He didn’t even ask to help move our luggage. At about 2:30 am in the night my husband and I heard a loud noise. We thought its a landslide and ran to the balcony to check. Turns out it some drunk guests who were creating a ruckus and damaging the property. We could see from the balcony that there was a very drunk man who was self-harming himself and bleeding. We immediately called the front desk but there was no answer. The noise coming from the adjoining room increased and we were quite worried for our safety because the man was throwing dishes out the room. My husband went down to the front desk to enquire but there was no one there. Turns out there was no one at the hotel. The staff was peacefully sleeping in their quarters. We then had no option but to call the police. The police then called the manager who finally came to the scene. In this whole process we spoiled out sleep just because there was no one at the hotel to manage rowdy guests. I would not recommend anyone to stay at this hotel. It may seem decent from outside but it is quite shady. Best not to stay here with family. There are many other good hotels in Mcleodganj at better prices.…
A massive thank you to all King Castle's staff. An excellent hotel for your stay at McLeod Ganj. Spacious and comfortable rooms with a great valley view overlooking Dharamshala. The friendly and most helpful staff and Manager will always go the extra mile to make sure you are comfortable and not in need of anything. Thumbs up for hotel King Castle, and I highly recommend the place.
Superb hotel,too good view, food is excellent.staff is too good and very much cooperative.only issue I felt was gyser.it takes too much time to get hot water.that has to be changed.otherwise everything was just perfect
I had a great stay here while visiting McLeodGanj. Staff were very helpful when I needed to change plans at short notice. The restaurant has nice food and great views. The dorm was comfy and warm, even in the cold weather.
This is a great place to stay. Views are amazing from rooftop and great service provided by the staff. Neat and clean rooms. Location is superb. It's just walking distance away from Dalai Lama Temple and Local Market.
Excellent Hospitality, Staff was extremely good and cooperative, it's the real value for money, Food Quality was excellent, I suggest to choose this hotel for sure without thinking...Location is also excellent, Rooms were neat and clean
Good rooms, thoughtful amenities, good location and above all excellent hospitality. Fully satisfied with the stay at this property at Dharamshala. The manager of the hotel needs special mention for his hospitality and excellent conversation.