Every thing was bad.location was excellent.you have to ask for each and every thing like soap RO Water etc.hygiene is terrible.torn bed sheets.Deepak jee kindly monitor your self.I had seen worker spitting in the lobby adjacent to the banquet.
I along my two sons stopped for dinner Restaurant is down on 3 rd floor Waiters totally unprofessional Food was served in 10-15 min as told First three Chapatis were good Mashroom had a long hair in it.Waiter was called. No apologies at all from their side .Charged fully for that Next chapatis were in very shape.Pics attached Don’t eat there at all Will regret
Manager and staff are arrogant and very rude. I stayed there for one day and charged 5000. No receipt was given to me. The front office manager was arrogant and rude. There was not hot water in the room. If you need a room heater in your room you will need to pay additional 300 Rs for that. Food in the restaurant is pathetic. My advice: Even if you are stuck on the road for few hours due to snowfall, stay on the road, don't check-in in this hotel.
Location wise it is far outside Shimla so occupancy I'd issue , except view from room everything is okay like . If you like to stay close to city , avoid this place. Hygiene is also a question mark here.
It was our worst experience , it was our biggest mistake to order food from their outlet(andaz Shimla) pls don’t ever order food from there they don’t know difference between paneer pakora and paneer 65, pls don’t trust them
It is the best resort 15 Km before shimla, Spacious rooms, best terrace restaurant, ultimate service, owner दीपक जी is a nice personality from Gurgaon, delicious food, everything was superb, overall a perfect resort
We saw this place on the road. As it was evening - we just thought to take the break rather than going to through the bustle of Shimla. It over looks a valley right. The rooms are quite spacious and we stayed in a suite room which also had a good balcony. Also the terrace - you can sit with family and chill.. Just wanted to also share that Mr. kaushik the owner was a pleasing and Accomodating person (saying this specially because I am surprised at the other reviews). He was very considerate of my mother' mobility and make every effort to make us feel comfortable. Also another thing mentioned in other reviews is breakfast - while I admit it is limited options probably for the busy season it might be difficult to maintain better spread but the food taste was fairly decent. Probably additional egg options …
“Excellent stay. Great place to stay with friends and family. Nice ambience, the rooms have a great view and the staff is also very polite and helpful with great understanding from Mr.Shashi Kant. I would love to visit this property again.”
The stay was really pleasant , and also the staff was too cooperative and the food was lit❤️ , the staff understood our miss conception due to the agent and helped us out , the rooms were quite clean and nice , I recommend all of you to stay with andaz family😊🍸
Worst hotel.. they need to learn customer service first. A bald person who claimed to be the owner needs behavioural classes..seems to be new to hotel industry.. lacks customer service. Rooms are smelly...serve pathetic breakfast...not recommended for family stay... Many better options available nearby..they are notorious for overcharging.. Will not issue you the bill despite charging double the amount. Don't ruin your holiday by booking this cheap hotel
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