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Novotel Paris Sud Porte de Charenton

Hotels.comUS$ 113*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Novotel Paris Sud Porte de Charenton
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674 Reviews from our TripAdvisor Community

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Showing 167: English reviews
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Reviewed 2 days ago NEW

We stayed three days at the Hotel, everything work and was okay. It could have being nice if just one or two things could surprise you and give you that excellent experience. The room size and all the things in it was fine but there was missing a wardrobe and the separate toilet was really small but functional. Breakfast had...

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Helpful?
Thank Tom T
Sydney, Australia
Reviewed 2 weeks ago

A hotel that provides good sized rooms by European standards, very well organised for a speedy check in of over 40 people, amenties were very good and the staff very helpful. The location is close to a local metro station (Liberte), and a quick trip by coach from the city centre as well. One the best hotels in Paris we...

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Helpful?
Thank StevAus
Patricia B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Dear StevAus, I thank you for having taken the time to give me your feedback on your recent stay with us. I am very happy that you had appreciated the room, the facilities and its amenities and glad that my staff helped you to make your stay more pleasurable I hope to welcome you again in a near future !...

Albuquerque, United States
Reviewed 14 December 2016

It was really, really odd. The bathroom door was about 1 foot too small to close. Image, if you may, a door closed completely- and a gap of one foot of space where you could watch the person sitting on the toilet. When I went to the front desk- they knew nothing of it. However the maids ( in the...

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Helpful?
Thank Randolph L
Patricia B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We do hope that, despite these issues, we...

Reviewed 9 December 2016 via mobile

I stayed 4 nights in Nov, Dec 2016. Hotel was clean, functional. I booed an executive room which had a big comfortable bed. Bathroom only had shower which was unfortunate for me as i love taking a bath after a long day. One negative thing was the lack of air conditioning in the rooms. They have some kind of air...

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Helpful?
Thank Felistus N
Patricia B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Dear Guest, Thanks for your comment. For your next stay, do not hesitate to ask for a room with bath for your better confort. We do not have air conditoning but a system of refreshed air ... which, in winter, produce warm air. Our breakfast buffet is fully served with hot produces (bacon, eggs, potatoes, sausages) and a lot of...

Kolkata, India
Reviewed 10 November 2016

We had a nice time.very comfortable rooms, location is nice too. Breakfast was average. It was fairly near to CDG airport and also very near to a train station , so travelling was not an issue at all.

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Helpful?
Thank ANN130714
Patricia B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Dear Guest, Thank you for your comment. We hope to welcome you back to our hotel very soon in our hotel !

London, United Kingdom
Reviewed 26 September 2016 via mobile

The hotel is great We arrived about 18:30 pm The room was nice and tidy Check in was great , Celine was very helpful,Celine gave us local info and about Disnayland Breakfast was very good an the team were superb Didn't use the Bar & Restaurant for lunch and Dinner as we were out in Disnayland. My boys had fun...

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Helpful?
Thank Fatmir2013
Patricia B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Dear Guest, Thank you very much for your warm comment about our team. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again in our hotel.

Reviewed 18 August 2016

A good hotel with everything you need for a short break. Arrived about 15:00 and checked in straight away with no problems. Stayed on the 4th floor and the room was very clean and well equipped. All of the beds were comfy and it was quiet at night (well, apart from the incredibly noisy neighbours who were running up and...

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Helpful?
Thank Joseph R
Frédéric B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Thank you for your comment I transmit to all teams

Reviewed 17 August 2016 via mobile

Arrived on Friday the 12th August until 16th . Was taking my daughter to eurodisney for her 4th birthday. Fairly easy to get to the hotel for CDG airport and get about paris in general. Arrived at hotel about 1430 . First impressions of hotel were good .Interior looked fresh. (Room 407) When entering the room thought it was strange...

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Helpful?
Thank Craig0382
Frédéric B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

First of all , thank you for your comment I have noted areas for improvement that will allow me to improve service quality Novotel in the toillettes are always separated from the bathroom I hope to see you soon

Reviewed 14 August 2016 via mobile

The rooms are small compared to other 4 star hotel. In the shower, you can't take the shower head off and there was no water in the morning for about an hour. Breakfast was alright because there wasn't many choices of food especially fruit compared to other 4 star hotels. And finally the kettle doesn't boil the water like it...

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Helpful?
Thank Eunice C
Mumbai, India
Reviewed 24 July 2016

The Bad: I had booked a superior room but the room given to me was very tiny, when I asked with the reception they said all the rooms in the hotel are same, so i don't know why the classification of Standard and Superior. The sofa bed is very bad and the spring on the mattress hurts. The rooms are...

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Helpful?
Thank InsatiableMazher
Frédéric B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Thank you for your feedback. We appreciate the time you took to share the problems you encountered during your stay. Please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. I would like to mention that we do have 3 types of bedrooms : Superior, Executive and a suite....

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
133 Rooms, car-park, convention, free wireless. ... more   less 

Additional Information about Novotel Paris Sud Porte de Charenton

Address: 3-5 place des Marseillais, 94220 Charenton-le-Pont, France
Region: France > Ile-de-France > Val-de-Marne > Charenton-le-Pont
Price Range: ₹ 5,958 - ₹ 11,706 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Paris Sud Porte de Charenton 4*
Number of rooms: 133
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Also Known As:
Novotel Paris Charenton Hotel Charenton-Le-Pont
Novotel Charenton Le Pont
Charenton-Le-Pont Novotel
Accor Charenton Le Pont
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Paris Sud Porte de Charenton staff and other travellers.
9 questions
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over a year ago
Rossford, Ohio, United States

See all questions (9)

Questions? Get answers from Novotel Paris Sud Porte de Charenton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room- all good.”
T1136JVjosephr, 18 Aug 2016 | Read review
“Stay only 2 people in one room not more.”
InsatiableMazher, 24 Jul 2016 | Read review
“Had room close to lifts which was a great help to us”
malcolm22015, 24 Sep 2015 | Read review
“quiet, Metro, business”
O7652GAadamb, 7 Jul 2015 | Read review
“604 has a front street view”
  • Evening in Paris
  • View from the 6th floor
551cesarv, 10 Jun 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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