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As with other reviewers we found staying here a bit like a curates egg – good and bad bits!
Arriving a little earlier than the “opening times”, we eventually found someone from the kitchen to let us in and show us to our internet booked...More
1 Thank RobinLeChaudLapin
Response from karl S, General Manager at Horse and GroomResponded 1 week ago
Thank you for your comments and comparison to the curate’s egg. Due to the high level of customers over the summer I would completely agree that parts of the pub do start to look a little run down. We do have a refurbishment...More
Very disorganized and generally just a very poor experience staying here. The rooms are priced high related to comparable nearby properties.
Overall the service was ok - but no one really seemed focused on managing the experience here. I appreciate it was over the Holiday...More
We stayed here for two nights in room 4, the carpet was really dirty & the bin was full of rubbish. The overall look of this room is grubby with the smallest television i have ever seen. The handle fell off the door as we...More
Spacious and beautifully decorated rooms, containing all the amenities you require. Very friendly and helpful staff. Loved the old English charm of the hotel. Close to restaurants and shops. Easy access to other Cotswold villages such as Bourton on the water and others. Had a...More
We arrived after dark on a cold winters night, checked in and were pleased to be shown to our gorgeous room (king room on garden, room 5). Aside from the cute decor it was lovely & warm. We had a delicious dinner in their restaurant...More