We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Cross Keys By Good Night Inns

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Cross Keys By Good Night Inns
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

227 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Cross Keys By Good Night Inns
See the most recent reviews
Showing 226: English reviews
Barnsley, United Kingdom
Reviewed 11 April 2016

Definitely gone down hill since the Premier inn. No WIFI, when asked if there was a problem with the HIFI the arrogant and ignorant receptionist said "well no one else has complained so it must be ok" which i replied, "i may be the first one to query the issue and Im not complaining, she replied "like i said no...

Review collected in partnership with Good Night Inns
 Report
Helpful?
1Thank Simon C
Spirit P, Guest Relations Manager at Cross Keys By Good Night Inns, responded to this review

Dear Simon C Thank for taking the time to provide us with your review. I would like to apologise that we failed to meet your expectations at the Cross Keys with regards to the service you received. I can confirm that I have passed on your concerns to the Management Team who would like to investigate your feedback. We have...

Manchester, United Kingdom
Reviewed 5 April 2016

This was our 7th or 8th stay in the last 10 or so years and it's always been consistently good. The staff have always been helpful and friendly and service in the restaurant is prompt without being hurried and relaxed without being slow. It took us about 90 minutes to eat two courses and finish our wine which suited us...

Review collected in partnership with Good Night Inns
 Report
Helpful?
Thank Reg H
Newcastle upon Tyne, United Kingdom
Reviewed 3 April 2016

Great hotel friendly staff amazing food clean rooms. What more could you need for a few days away with your family. Very handy for days out around Yorkshire. Would definitely recommend to families with young children and will definitely be returning.

Review collected in partnership with Good Night Inns
 Report
Helpful?
1Thank jennyfairclough
Stanmore, United Kingdom
Reviewed 1 April 2016

Terrible - Steal money, Will take your money and not provide room Be mindful prior to even considering exchanging any money with this establishment Do not go near this place, staff are highly rude and very difficult to communicate Especially if of ethnic origin do not even think of entering this place

 Report
Helpful?
Thank sumitaggarwalbds
Royal Tunbridge Wells, United Kingdom
Reviewed 1 April 2016

Checked in early by lovely receptionist. Room 5 made up as a family room for me, hubbie and 10 year old daughter..Very comfortable beds and room and bathroom very clean. We got an Easter promotion price and so for price was excellent value.

 Report
Helpful?
Thank DonnaTunwells
Reviewed 27 March 2016

Heating not working first night with broken radiator thermostat. Soap dispenser also very basic and broken. Shower very basic with poor water flow. Radiator and dispenser mended for second night. Bed comfortable. Décor very tired generally.

Review collected in partnership with Good Night Inns
 Report
Helpful?
1Thank Richard M
Spirit P, Guest Relations Manager at Cross Keys By Good Night Inns, responded to this review

Dear Richard M Thank for taking the time to provide us with your review. I would like to apologise that we failed to meet your expectations at the Cross Keys with regards to the service you received. I can confirm that I have passed on your concerns to the Management Team who would like to investigate your feedback. We have...

Middlesbrough, United Kingdom
Reviewed 13 March 2016

Last minute decision to go for Sunday lunch, we ended up at the cross keys. Normally food is nice but today it was awful, black roast potatoes, which had been reheated a few times by the look of them, beef was like shoe leather and the Yorkshire pudding was soggy as if heated in microwave, accompanied by broccoli and spoonful...

 Report
Helpful?
Thank Julie P
Oxford
Reviewed 6 March 2016

Stayed overnight in 2 rooms with my wife and 2 adult daughters. Room was clean and comfortable. We had a front facing room onto main road and like to sleep with window open, which was a bit noisy from traffic noise but did not disturb us at all. was silent with window closed and secondary glazing closed. Daughters had a...

 Report
Helpful?
Thank Allen F
Essex, United Kingdom
Reviewed 2 March 2016

Looks inviting from the outside. Booked for 1 night, arrived on a Sunday around 6ish, could see the restaurant was very busy, that's always a good sign. Went into reception area where they have a bell asking you to ring and someone will be with you, so we did that, waited, waited, rang again, waited, rang again and again. 9...

Review collected in partnership with Good Night Inns
 Report
Helpful?
Thank Ron J
Reviewed 2 March 2016

Had a lovely stay last week for two nights. Warm and friendly welcome and check in. The room was quiet. It looked out onto the car park. Easy access to Redcar which I needed for Business. Loads of parking. As a single lady travelling on my own I felt safe and the lady who checked me in also served me...

 Report
Helpful?
Thank Jessica O

13 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (13)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (2)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Guisborough
5.1 km away
Gisborough Hall Hotel
Gisborough Hall Hotel
#1 of 2 in Guisborough
1,351 reviews
10.7 km away
Brockley Hall Hotel
Brockley Hall Hotel
#1 of 5 in Saltburn-by-the-Sea
138 reviews
8.9 km away
Jurys Inn Middlesbrough
Jurys Inn Middlesbrough
#3 of 11 in Middlesbrough
743 reviews
Show Prices
Show Prices
Show Prices
8.7 km away
Chapters Hotel and Restaurant
11.0 km away
The Spa Hotel
The Spa Hotel
#2 of 5 in Saltburn-by-the-Sea
455 reviews
7.0 km away
Premier Inn Middlesbrough Central South Hotel
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Cross Keys By Good Night Inns

Address: Middlesbrough Road, Guisborough TS14 6RW, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Guisborough
Price Range: ₹ 3,330 - ₹ 6,660 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cross Keys By Good Night Inns 3*
Number of rooms: 20
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Hotel.de and LateRooms so you can book your Cross Keys By Good Night Inns reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Middlesborough South (Guisborough) Hotel Guisborough
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Cross Keys By Good Night Inns staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't have a room on the road side as it is a busy road. But if road noise isn't an issue ...”
 of 5 bubbles carolcP5581JM, 7 Feb 2017 | Read review
“very quiet even though on a busy road”
 of 5 bubbles stuartp1960, 20 Oct 2016 | Read review
“The poor rating for service does not relate to reception or bar service”
 of 5 bubbles rosieslatt, 19 Sep 2016 | Read review
“We have always had a ground floor no noise at all and the rooms are spotless”
 of 5 bubbles keithoct1966, 30 Jun 2016 | Read review
“Until the refurb has been done, I would recommend booking a room at the rear of the hotel away from the very busy main road.”
 of 5 bubbles 857stepheng, 27 Jun 2016 | Read review
5 of 5