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Cross Keys By Good Night Inns

260 reviews
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Traveller (23)
Room & Suite (5)
Dining (1)
Overview
  • Excellent33%
  • Very good39%
  • Average17%
  • Poor6%
  • Terrible5%
Travellers talk about
“dual carriageway”(13 reviews)
“busy road”(19 reviews)
“the pub”(18 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Restaurant
Bar/Lounge
Wheelchair Access
3.0 Star Hotel
All hotel details
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (260)Write a Review
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All reviewsdual carriagewaybusy roadthe pubmain roaddownstairs roommixed grillfor sunday lunchfamily roomeasy accessroom was clean and comfortablefriendly hotelgood nights sleepfamily weddingroseberry toppingfriendly welcomebooked a tablereception staff
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1 - 5 of 259 reviews
Reviewed 3 weeks ago via mobile

Stayed two nights in a room not overlooking the main road. This was obviously previously a premier inn so benefits from the well thought out basic furnishings of that chain but it is getting a tad tired but still absolutely fine for the budget price...More

Thank SocksUK
Response from Kim M, Manager at Cross Keys By Good Night InnsResponded 3 weeks ago

Thank you for taking the time to write this review. I apologise for the lady on check out I will speak to her about this as this shouldn't happen. I will pass your other comments on. Thanks again. All the best for 2018

Reviewed 3 weeks ago via mobile

Cannot begin to say how bad our Christmas dinner experience was. Having booked for 5 people including my 86 year old mother for 2 pm we eventually got seated at 2 30 to a table that was thrown together not enough cutlery napkins thrown on...More

Thank DaveLinda0128
Response from Kim M, Manager at Cross Keys By Good Night InnsResponded 3 weeks ago

Sorry to hear about your experience on Christmas day. I will pass your comments on to the staff and managers. If you wish to discuss the matter further please call me on 01287 610035. Thanks All the best for 2018

Reviewed 4 weeks ago

Arriving at the hotel situated on a main road, i was a bit concerned, but it was a really quaint building, typical old stone. The reception was a bit slow but once checked in, i had a room on the bottom floor and the back...More

Thank albipink71
Response from Kim M, Manager at Cross Keys By Good Night InnsResponded 3 weeks ago

Thank you for taking the time to write this review. I will pass on your comments. Hope to see you again soon. All the best for 2018

Reviewed 4 weeks ago via mobile

Went for Christmas dinner yesterday I just like to thank all the staff for what a beautiful service pleasantness atmosphere with the staff so courteous. Had a three course meal was very very nice and all the family enjoyed the food we had a lovely...More

Thank Mia C
Response from Kim M, Manager at Cross Keys By Good Night InnsResponded 3 weeks ago

Thank you for taking the time to write this review, We are glad you enjoyed your Christmas dinner with us. I will pass on your thanks and comments to all the staff. All the best for 2018.

Reviewed 7 December 2017 via mobile

Fair value stop over. Couple of bits need a little touch as in photos but nothing terrible and clean enough. Bed nice and large and very comfortable. Can’t say anything about road as room was on other side but got a good nights sleep. Vintage...More

Thank Simking1874
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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 69 - US$ 110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 69 - US$ 110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (23)
Room & Suite (5)
Dining (1)
Hotel & Grounds (15)
Bathroom (2)
Questions & Answers
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Room Tips
"ask for a room at the back"
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"Try to get a room facing the car park as the front ones are very close to the busy road."
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"Upper floor facing the back of the property likely to be quietest"
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"Ask for a room away from the main road."
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