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The Quay Hotel & Spa

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The Quay Hotel & Spa
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2,304 Reviews from our TripAdvisor Community

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Showing 2,296: English reviews
Chorley, United Kingdom
Reviewed yesterday NEW

stayed for 1 night got a good deal through the hotel website, 3 course dinner and bottle of wine, breakfast and stay in a suite. Lovely food and superb view from our room, was able to have a late check out as well, all staff very friendly and helpful. Will be booking again in the future

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Helpful?
Thank scott p
Manchester, United Kingdom
Reviewed yesterday NEW

We stayed on a wet Sunday night in Jan 17 as a birthday treat for my partner, hotel communal areas were lovely, staff friendly & helpful. The restaurant service was great and the food was excellent, both from an evening meal & breakfast perspective. The quiet lounge (just behind reception) was great to escape to for a quiet drink. We...

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Thank Suet74
Manchester, United Kingdom
Reviewed yesterday NEW

Stayed here for one night Staff really helpful and pleasant. We stayed in a superior twin with marina view and we weren't disappointed! Very comfortable room with fabulous large bathroom. Only criticism was that free view channels on TV weren't working. Breakfast was superb! All in all a really great hotel and very reasonable Would highly recommend and would stay...

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Thank san257
Wakefield, United Kingdom
Reviewed 2 days ago NEW

My boyfriend surprised me with a weekend away at this hotel last weekend and what a pleasant surprise it was... from start to finish this hotel was just perfect. I cannot fault a thing, we had dinner in the bar on the Saturday night and breakfast included on the Sunday morning both meals were amazing and the staff were so...

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Thank Amy M
Reviewed 2 days ago NEWvia mobile

Went with a group of friends (having been numerous times before) and again not disappointed, had a fantastic day. Used the Spa & facilities, had an amazing massage & facial followed by a lovely lunch in the bar. All the staff were friendly & extremely helpful, only downside was that I didn't have enough time off work to stay over!...

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Thank Cymru76
Guiseley, England, United Kingdom
Reviewed 2 days ago NEW

Stayed in Sept 16 as part of a 2 night N Wales golf break. Stunning hotel with fabulous views to Conwy Castle. Wonderful room. Excellent breakfast. Nice pool. Ate one night in the Bar which was very nice if a little pricey. Llandudno is close enough if you want a night out. The hotel was lovely, the shame was I...

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Thank Andrew P
Island of Anglesey, United Kingdom
Reviewed 2 days ago NEW

fantastic room with a beautiful view, the service was brilliant from everybody. the food was excellent, in the evening we had a 3 course meal in the restaurant , the soup was lovely. the steak was out of this world the best steak I have had for a long time. the cheese board was also very good and the waiter...

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Thank bryn j
Manchester, United Kingdom
Reviewed 3 days ago NEWvia mobile

We visited the hotel and booked an offer consisting of a 2 night stay, breakfast on both mornings, 3 course evening meal on the first night and X2 1hr 20 minute spa treatments. Room: superior marina view room. Spacious, modern and clean. Bed was kingsize and so comfortable that we slept like babies. Nice little balcony which we didn't use...

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Thank dannii77
John R, General Manager at The Quay Hotel & Spa, responded to this review

Dear guest, Thank you for posting this delightful review. It was wonderful to hear that you thought the Room was spacious, clean and you slept like babies! I was also very pleased to know that you thought the food and food choices were great, my Executive Head Chef does go to extreme lengths to purchase fine, fresh local produce. The...

Rhyl, United Kingdom
Reviewed 5 days ago NEW

This review is for the hotel bar, and and restaurant staff. We have stayed at the hotel before, also dined there and used the spa as we are local people. The review is to say how fantastic the staff were when we held a bereavement wake this week. The staff could not do enough and were very thoughtful and considerate,...

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Helpful?
Thank David W
John R, General Manager at The Quay Hotel & Spa, responded to this review

Dear Guest, May I firstly pass my condolences for your loss. I was delighted to hear your comments about the team, the service and the fact the staff could not do enough and they were thoughtful and considerate. It was very kind of you to take the time to post this wonderful review at this sad time and we shall...

Kinmel Bay, United Kingdom
Reviewed 6 days ago NEW

Lovely hotel and great food. Our room was very spacious and spotlessly clean. The three course evening meal was absolutely delicious as was the breakfast the following morning. I would highly recommend this hotel.

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Helpful?
Thank Dawn N
John R, General Manager at The Quay Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to post this wonderful review. I was so very pleased to hear you thought the Hotel is lovely and the Dinner and Breakfast were "absolutely delicious". We shall look forward to your next visit, hopefully, when the weather is warmer if not before. Best Wishes John Rafferty

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set on the idyllic Conwy Estuary,the luxury 4* Quay Hotel commands awe-inspiring views of the most magical scenery in North Wales. Offering 74 en-suite luxury bedrooms,including waterfront Suites and Penthouses. All rooms have been exquisitely designed, and boast spacious bathrooms, incorporating all the style and comfort you would expect from this award-winning hotel. Our Waterfront Lounge Bar and Vista Terrace is the perfect location to enjoy an informal meal or alfresco dining by the water’s edge. The 2 AA Rosette Grill Room Restaurant introduces you to a mouth-watering selection of award-winning culinary delights encompassing locally produced and sourced ingredients to present the true Welsh flavour of the region. Advance bookings required.Relax in our on-site Spa offering a host of indulgent treatments using Aromatherapy Associates and REN Products. Advance Bookings required.Our Complimentary Leisure Facilities include a 15M indoor heated swimming pool, sauna, aromatheraphy steam room, hydrotherapy whirpool and life fitness gym. The Hotel offers ample free car parking on site and Complimentary Wi-Fi in all areas. The Quay Hotel and Spa is only a short drive from the Victorian town of Llandudno, the Historic town of Conwy and within a 45 minute drive from the breath-taking Snowdonia national park. On the doorstep there are the award winning Golf Courses - A great location for exploring North Wales! Located only minutes from the A55 and only 2 minute drive from Llandudno Junction railway station with direct links from London, Chester, Manchester, Cardiff. ... more   less 

Additional Information about The Quay Hotel & Spa

Address: Deganwy Quay, Deganwy LL31 9DJ, Wales
Region: United Kingdom > Wales > North Wales > Deganwy
Price Range: ₹ 8,630 - ₹ 16,521 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Quay Hotel & Spa 4*
Number of rooms: 74
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Also Known As:
The Quay Hotel Deganwy
The Quay Hotel And Spa
Quay Hotel Conwy
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Questions & Answers

Here's what travellers have asked, with answers from The Quay Hotel & Spa staff and other travellers.
15 questions
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Warrington, Pennsylvania
over a year ago
over a year ago
Derbyshire, United Kingdom
3 days ago
1 month ago

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Questions? Get answers from The Quay Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive rooms or Suites have estuary facing rooms”
 of 5 bubbles Suet74, 17 Jan 2017 | Read review
“If possible go for marina or estuary view”
 of 5 bubbles san257, 17 Jan 2017 | Read review
“view of the estuary fantastic”
 of 5 bubbles 996brynj, 16 Jan 2017 | Read review
“If you're coming to Conwy and staying in a hotel look no further”
 of 5 bubbles 374DavidW, 13 Jan 2017 | Read review
“Executive Estuary view”
 of 5 bubbles M487ODpaulb, 12 Jan 2017 | Read review
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