The Quay Hotel & Spa
Deganwy Quay, Deganwy LL31 9DJ Wales
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$134
$137
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Travellers' Choice
Set on the idyllic Conwy Estuary,the luxury 4* Quay Hotel commands awe-inspiring views of the most magical scenery in North Wales. Offering 74 en-suite luxury bedrooms,including waterfront Suites and Penthouses. All rooms have been exquisitely designed, and boast spacious bathrooms, incorporating all the style and comfort you would expect from this award-winning hotel. Our Waterfront Lounge Bar and Vista Terrace is the perfect location to enjoy an informal meal or alfresco dining by the water’s edge. The 2 AA Rosette Grill Room Restaurant introduces you to a mouth-watering selection of award-winning culinary delights encompassing locally produced and sourced ingredients to present the true Welsh flavour of the region. Advance bookings required.Relax in our on-site Spa offering a host of indulgent treatments using Aromatherapy Associates and REN Products. Advance Bookings required.Our Complimentary Leisure Facilities include a 15M indoor heated swimming pool, sauna, aromatheraphy steam room, hydrotherapy whirpool and life fitness gym. The Hotel offers ample free car parking on site and Complimentary Wi-Fi in all areas. The Quay Hotel and Spa is only a short drive from the Victorian town of Llandudno, the Historic town of Conwy and within a 45 minute drive from the breath-taking Snowdonia national park. On the doorstep there are the award winning Golf Courses - A great location for exploring North Wales! Located only minutes from the A55 and only 2 minute drive from Llandudno Junction railway station with direct links from London, Chester, Manchester, Cardiff.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Taxi service
Conference facilities
Banquet room
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English
Location
73Somewhat walkable
Grade: 73 out of 100
14Restaurantswithin 1 km
12Attractionswithin 1 km
3842Reviews44Q+A100Room tips
Reviews
Traveller rating
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- 140
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Excellent from start to finish, lovely hotel, fabulous helpful staff, everything was perfect. Will definitely be returning. We got a deal of dinner b&b which was excellent value for money. Brilliant location with lots of things to do/see on your doorstep.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
What a wonderful one night’s stay here. Every member of staff I came across was a credit to the hotel, making our stay feel special. A special mention to the wonderful room service lady who quickly alerted the receptionist that I had left a pair of earrings behind!! They were soon back in my possession… thank you so much!!
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We have just spent a night here and can honestly say it's 1 of the best hotels I've stayed in....from checking in Receptionist was so polite and helpful....Room 217 ex huge bathroom and everything you need for a night away...we had drinks in the bar at night and prices were excellent.. Breakfast next day was well presented and all staff in dining room were very attentive..I will definitely return here it's in fab spot in-between Llandudno and conway ...onside parking really good.A little gem of a hotel ...many thanks to everyone.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This was our 3rd visit to the Quays and it totally lived up to expectations. Firstly thanks to Katie,Aaron,Beck,Serisa and Breakfast staff and Bar staff what a team you make. We had an estuary room and wow the view was beautiful. The Sunsets were spectacular. Everything in the room was lovely and clean and nothing was out of place. We dined in the bar and in the restaurant during our 3 night stay. Couldnt fault anything, staff were very busy Sat night but we were looked after very well. The breakfast was well laid out and cooked to perfection. I had a Spa treatment and it was lovely, thanks Serisa - Pool was clean and warm although we did hear some people moan about how cold it was but we found it fine. A special thanks to Beck - she went the extra mile to help us. Please book this hotel you will not be dissapointed!…
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Well what can I say…. What a fantastic night we had on the 17th of December , the food was just amazing and I would like to thank all the staff that were working that night. They worked so hard and we’re very professional . I will definitely come back . Thank you to the organiser x
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Came with my ward for our work do and it was absolutely amazing. They looked after us so so well. The serve was amazing with getting our food all at the same time. Really enjoyed myself and I just want to say thank you so much to the staff
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel was beautiful but very cold! So the hotel itself looks absolutely beautiful and the staff are really lovely but there are a few things that really bothered us this visit. The first thing is how early everything closes , food stops at exactly 8:30 and there is no wiggle room, for example the first night we booked their latest table for 8:30, there were lots of road closures on our drive so we were going to end up being just 15 minutes late, we called up and were told that we would not be able to have food which was disappointing given we have a package that included food. Then there are the spa and leisure facilities, to start with the changing room is super old and looks really dingy and dirty which is so different from the rest of the hotel, the pool and steamroom also looks just as dingy and the steamroom is tiny with only a few seats (very claustrophobic) but what actually made the experience so awful was how cold everything was, when I went in there were spa guests standing around in their robes telling me to not bother with the pool because it was too cold to bear, I went in anyway. It was honestly the coldest pool ever, I'm a real water baby and am usually in a pool for at least 2 hours but it was so cold that I could only bear it for 15 mins and I came out shivering. The changing rooms were also so cold all I could bear to do was put on my dressing gown and run up to my room. This cold really did spread around the whole hotel. We had a booking for food on our second night and everyone was wearing their coats and shivering, we had to have blankets as well as our coats it was so cold and not one person in their was happy. All in all a lovely hotel with really nice staff but be aware that you will freeze so bring extra layers.…
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Date of stay: January 2023Trip type: Travelled on business
Room Tip: Bring lots of layers, be aware the pool is freezing
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Booked on the Wednesday for the following weekend, looked initially at the Secret Escapes but got a better rate and room by booking direct with the hotel on a "2 Night Winter Dazzle Escape". Lovely large room overlooking the river, spotlessly clean , v big comfy bed, lots of tea + coffee machine, shower over bath which was not easy to get in and out of. We had 1 evening meal in the restaurant which we enjoyed, limited menu but food was tasty and adequate portions. Excellent cooked breakfasts. The staff were v friendly, efficient and happy to chat. Visited the pool one evening and it was clean but not v warm. Hotel is about 30 min walk from the castle and town, has a large, free car park and super views over the water. We had a really enjoyable weekend, would recommend here and will revisit. Many thanks to all the staff. …
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Book direct with the hotel and get a room with a river view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Lovely relaxing stay. Used the leisure facilities. Fantastic breakfast - great veggie options. Really friendly staff and views were spectacular. Been to the hotel lots of times but this was our first stay ! Will stay again soon. Thank you.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had a fabulous few days away. Hotel clean, high quality. Rooms, comfortable, clean with ample room. Staff, extremely welcoming, helpful and friendly. Amazing service! The location of the hotel is ideal for exploring the north of wales. Spa, relaxing and well kept. Only area that would of made it better would of been spa beds in spa area. We had 2 treatments, hot stone massage and a Swedish full body massage, both were amazing and good value . The ladies in the spa were professional and made my husband feel very comfortable as it was only his 2nd massage. Will be booking again to continue exploring north wales. Highly recommend! If you want a high quality hotel and enjoy being pampered , the quay hotel and spa is for you!
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$136 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the quay hotel deganwy, the quay hotel and spa, quay hotel conwy
LOCATION
United KingdomWalesNorth WalesConwy CountyDeganwy
NUMBER OF ROOMS
77
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Claim Your ListingTHE QUAY HOTEL & SPA (Deganwy) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about The Quay Hotel & Spa
Which popular attractions are close to The Quay Hotel & Spa?
Nearby attractions include Plas Mawr (1.1 km), The Albion Ale House (1.2 km), and Conwy Quay (1.0 km).
What are some of the property amenities at The Quay Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Quay Hotel & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Quay Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to The Quay Hotel & Spa?
Conveniently located restaurants include Lava, Popty Conwy Bakery, and Paysanne.
Are there opportunities to exercise at The Quay Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is The Quay Hotel & Spa located near the city centre?
Yes, it is 0.8 km away from the centre of Deganwy.
Does The Quay Hotel & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Quay Hotel & Spa?
Many travellers enjoy visiting Plas Mawr (1.1 km), Smallest House in Britain (1.0 km), and The Summit Complex (4.8 km).
Does The Quay Hotel & Spa have any great views?
Yes, guests often enjoy the harbour view available here.