We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Quay Hotel & Spa

Traveller (1117)
Room & Suite (443)
Dining (91)
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$ 157.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Deganwy hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "db59c4c413884f8ea016a6b0dfeefd1c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":594214,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109358961],"additionalContentIds":[],"pollCount":0,"checkin":{"day":23,"month":12,"year":2018},"checkout":{"day":24,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":157,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"db59c4c413884f8ea016a6b0dfeefd1c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":157,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":157,"highestMetaPriceDisplay":-1,"hotelName":"The Quay Hotel & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImRiNTljNGM0MTM4ODRmOGVhMDE2YTZiMGRmZWVmZDFjIiwiQUlLIjoiYjFhNGNkYzkyNzdkNDUwNzk4NWUyNDNhZDI5MTQyYWIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "23/12/2018", "checkOut": "24/12/2018", "lowestPrice": "US$ 157", "hasDates": true, "hacComplete": false, "contentIdMappings": {"109358961":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget"}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget"}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget"}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Set on the idyllic Conwy Estuary,the luxury 4* Quay Hotel commands awe-inspiring views of the most magical scenery in North Wales. Offering 74 en-suite luxury bedrooms,including waterfront Suites and Penthouses. All rooms have been exquisitely designed, and boast spacious bathrooms, incorporating all the style and comfort you would expect from this award-winning hotel. Our Waterfront Lounge Bar and Vista Terrace is the perfect location to enjoy an informal meal or alfresco dining by the water’s edge. The 2 AA Rosette Grill Room Restaurant introduces you to a mouth-watering selection of award-winning culinary delights encompassing locally produced and sourced ingredients to present the true Welsh flavour of the region. Advance bookings required.Relax in our on-site Spa offering a host of indulgent treatments using Aromatherapy Associates and REN Products. Advance Bookings required.Our Complimentary Leisure Facilities include a 15M indoor heated swimming pool, sauna, aromatheraphy steam room, hydrotherapy whirpool and life fitness gym. The Hotel offers ample free car parking on site and Complimentary Wi-Fi in all areas. The Quay Hotel and Spa is only a short drive from the Victorian town of Llandudno, the Historic town of Conwy and within a 45 minute drive from the breath-taking Snowdonia national park. On the doorstep there are the award winning Golf Courses - A great location for exploring North Wales! Located only minutes from the A55 and only 2 minute drive from Llandudno Junction railway station with direct links from London, Chester, Manchester, Cardiff.
Read more
Property amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet (WiFi)
Restaurant
Wheelchair Access
Bar/Lounge
Spa
Public Wifi
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Show more
Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Hidden Gems
HOTEL CLASS
Location
Full view
72Somewhat walkable
Grade: 72 out of 100
73Restaurantswithin 0.5 km
53Attractionswithin 0.5 km
Reviews & more
3,082Reviews
1,389Photos
35Q+A
100Room tips
Traveller rating
  • 1,818
  • 743
  • 306
  • 119
  • 96
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Show reviews that mention
When you drive to the entrance of the hotel, when it is dark it's very enchanting with trees decorated with fairy lights. Even during the day the view is spectacular. You are greeted by very welcoming staff Hannah and Lesley on reception, but it doesn't end there all staff are ve
Read more
Came here as a birthday surprise
Stayed in a suite and amazing views, hotel even gave a couple of cup cakes as it was my birthday, nice touch
Only slight aggravation was that sent an email asking for a late check out which was ignored and also had to ring twice, not the best
Read more
We met here for a business meeting over a bar meal. The car park was very busy, but the bar and restaurant were quiet - there was obviously something else on within the hotel.
Service was ok (not especially good, not particularly bad), but the food was very good (and reasonably q
Read more
We checked into The Quay Hotel Friday 7th December 2018 for a much needed night away, pampering, sea therapy and in known delightful surroundings. I had visited the restaurant with my mum in June, we had a delightful meal, enjoyed the entertainment and I wanted to experience this
Read more
The Quay was one of the places I’ve been looking forwards to visiting. It was a surprise 60th Birthday treat. We had a lovely time at the pool then afternoon tea at a table with a beautiful view of the Conwy river.
Alison was our waitress and she greeted us with a lovely smile a
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorThe Quay Hotel & Spa
The Luxury Penthouse at The Quay Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorThe Quay Hotel & Spa
The Luxury Penthouse at The Quay Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorThe Quay Hotel & Spa
The Luxury Penthouse at The Quay Hotel & Spa
Sunset over Conwy Estuary
You can see the castle from the hotel and this is when we took our walk to it.
Previous
Are all the Classic rooms located on the ground floor?
Not sure. Think you may have to ring and ask
1 vote
Show all answers
Has anyone attended a New Year event here? What was your experience?
sorry never been for special occasions.
1 vote
Show all answers
I notice that some of the replies to reviews mention an 'Upgrade' is taking place in September/October. Has this finished now? If not will it be completed by Christmas/New Year? Thankyou
I am not aware of any upgrade going on but when I listed my review on trip advisor saying an upgrade on the suites needed doing after our stay , the reply from the Quays was that this work was being done in October this year but definitely no sign of anything being done .
1 vote
Show all answers
Hi, do the Tv's come with DVD players? Thanks in advance
Not in the room in which we stayed, but best to ask the hotel.
0 votes
Show all answers
Is there a iron and ironing board in rooms
Yes there was in my room. If not the reception will bring one to your room.
2 votes
Previous
"The marina side is more sheltered from the estuary winds (when booking at inclement times of the year)."
"Pick a room overlooking estuary"
"We only stayed for one night in an Executive room so couldn't comment on other rooms, We were in Room 238 and were delighted."
"Best views probably of the estuary - a supplement payable. Will probably try one on our next visit"
"The best rooms/suites overlook the estuary, and there are penthouse suites available"
Previous
PRICE RANGE
US$ 139 - US$ 288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the quay hotel deganwythe quay hotel and spaquay hotel conwy
LOCATION
United KingdomWalesNorth WalesDeganwy
NUMBER OF ROOMS
74
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing