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The Quay Hotel & Spa

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Traveller (1051)
Room & Suite (436)
Dining (90)
Overview
  • Excellent61%
  • Very good24%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“conwy castle”(289 reviews)
“cupcakes”(77 reviews)
“penthouse suite”(48 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,004)
Filter reviews
2,994 results
Traveller rating
1,763
721
296
117
97
Traveller type
Time of year
LanguageEnglish
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1,763
721
296
117
97
Show reviews that mention
All reviewsconwy castlecupcakespenthouse suitecup cakesrelaxation roomsauna and steam roomleisure facilitiesmodern hoteloverlooking the marinanorth waleslovely locationthe ground floorevening mealbirthday treatlarge bathroomrestaurant stafffirst class
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1 - 5 of 2,994 reviews
Reviewed today via mobile

First time visiting this hotel. The views from the terrace were simply stunning. Evening and daytime it was lovely to look up the estuary. The hotel is deceptive as on the photos on social media you would think it was bigger than what it actually...More

Thank Chezzalou1000
Reviewed 3 days ago via mobile

More like at best a 3 star!! We were in room 267. Tired and dated furniture....curtains in desperate need of a clean sane with the decking bit on balcony. Housekeeper looked exhausted when she came to our room, poor woman. Food was ok but I've...More

Thank worksucks13
Reviewed 5 days ago

We have returned today from the Quays, one of our favourite places having stayed many times . We were celebrating our golden wedding and treated ourselves to two nights in the suite rooms overlooking the beautiful estuary. We were so disappointed as the suites are...More

1  Thank 271janetl
Response from BridCollins, General Manager at The Quay Hotel & SpaResponded 3 days ago

Dear Guest, Thank you for taking the time to comment on your stay with us and may I firstly congratulate you on your golden wedding anniversary. I was glad to note that the staff were very friendly and helpful, your lovely comments have been passed...More

Reviewed 5 days ago via mobile

Just stopped at the hotel for two weeks with work. Firstly the location is beautiful - right next to the sea with stunning views. The rooms are lovely and well maintained. The only downside being that they are so hot even when it rained and...More

1  Thank Toni A
Response from BridCollins, General Manager at The Quay Hotel & SpaResponded 3 days ago

Dear Guest, Thank you for taking the time to post your review and for choosing to stay with us. Your points have been discussed with the team and taken on board, I was glad to note that you would not hesitate to recommend us. We...More

Reviewed 6 days ago

A beautiful setting by the sea. A rainbow arched over the water one morning. Lovely views of the sea from some rooms, others like ours opened to a pretty courtyard with a fountain that was lit at night. Rooms are large and comfortable and the...More

Thank Gloria B
Response from BridCollins, General Manager at The Quay Hotel & SpaResponded 3 days ago

Dear Guest, Thank you for taking the time to write your lovely comments. I was thrilled to note you enjoyed the Room, your hot Breakfast and the food in the Restaurant was excellent. The Chef's have smiles all over their faces! We shall look forward...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 199 - US$ 291 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 199 - US$ 291 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1051)
Room & Suite (436)
Dining (90)
Pool & Beach (16)
Amenities (22)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
a-bird649
30 July 2018|
Answer
Response from Hesky123 | Reviewed this property |
Yes there was in my room. If not the reception will bring one to your room.
1
Vote
a-bird649
28 July 2018|
AnswerShow all 11 answers
Response from Hesky123 | Reviewed this property |
I'm unsure. We did'nt need it on if it was there.
0
Votes
Catspelle1
16 July 2018|
AnswerShow all 4 answers
Response from Gill B | Reviewed this property |
The gym is quite small but well equipped and has everything you need. The pool is a good size and really great.
1
Vote
Room Tips
"Ask for a room with a view of the sea"
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"Room with Estuary View"
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"Book a room with a view of the estuary..."
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"Book somewhere else"
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