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I'd like to start by saying I never leave hotel reviews but this one is so bad that I feel it necessary to warn anyone who's considering staying here.
Upon arrival - I couldn't fight the feeling of dread and despair when I cast my...More
Thank Jonathan A
Response from Birchhotel, Manager at Birch HotelResponded yesterday
Thank you for taking the time to review your recent stay with us here at The Birch Hotel.
We are sorry to read that we have not met your expectations during your stay. We always appreciate guest’s feedback, and we do apologise for any inconvenience...More
This is a basic hotel with all you need for a quick stopover.
Staff are friendly, bed is comfy and a clean room with large TV.
Freshly cooked breakfast.
Couple of bars nearby if you wish to go out.
Response from Birchhotel, Manager at Birch HotelResponded 1 week ago
Thank you for taking the time to leave a review. We sincerely appreciate feedback from guests and we always aim to ensure that our guests are entirely happy with their time here.
Thank you again, for the recommendation.
*** If i could give 10☆ I would.***
Amazing staff - The most genuine, helpful hotel staff I have ever come across, no amount of money can buy this type of hospitality.
Rooms - clean, warm & spacious as were the bathrooms. No disturbances from...More
Response from Birchhotel, General Manager at Birch HotelResponded 1 week ago
Thank you very much for taking the time to review your stay with us here at The Birch Hotel.
Your positive feedback is greatly appreciated and we hope to see you again soon!
It was a bit difficult to find, but that is more a problem on the sat nav and not the hotel. I arrived about 6 and was greeted by the duty manager on reception who also doubled up as the bar man too. Ok as...More
2 Thank jomerrie
Response from Birchhotel, Manager at Birch HotelResponded 3 weeks ago
Thank you for taking the time to leave a review.
Guest comments’ are very much appreciated by all of us here at The Birch Hotel.
We are pleased that you were happy with your stay and enjoyed our full, made to order breakfast. We hope...More
Had my wedding at this venue in March. Could not fault the staff and the service. The food was wonderful and the staff were extremely helpful nothing was too much trouble. Would definitely recommend as a venue or as a hotel to stay in.More
Thank A TripAdvisor Member
Response from Birchhotel, Manager at Birch HotelResponded 4 weeks ago
Thank you for taking the time to leave a review. Guest comments’ are very much appreciated by all of us here at The Birch Hotel.
We are happy to learn that you could not fault our staff and the service. We strive to make all...More