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Birch Hotel

TripAdvisorUS$ 71*
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12/06/2017 13/06/2017
1 room 2 adults 0 children
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US$ 71*
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Birch Hotel
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202 Reviews from our TripAdvisor Community

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Showing 201: English reviews
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Reviewed 2 weeks ago via mobile

Dont touch it. Restaurant closed for most of the weekend other than breakfast. Rooms filthy. No staff on overnight. Reception / lounge area closed and locked by latest 9 30pm on a Friday. No staff to contact. Main door unlocked overnight so no security. Place is so bad i would worry about my dog getting fleas. Dont touch the place!

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Helpful?
2Thank enoughnow
TheBirchHotel, Guest Relations Manager at Birch Hotel, responded to this review

Thank you for taking time to leave a review and we are sorry your stay didn't meet your expectations. Our duty managers are available 24hrs (Available by phone during the night) On the weekend you stayed it was unduly quiet and the decision was made to close the restaurant on the Friday night which was mentioned on booking. The front...

Reviewed 3 weeks ago via mobile

Stayed recently after a party. The party was well organised and a fun night. Staff member behind the bar was very nice girl, even took time to look after my son when he was upset and tired, given him a blanket and talked to him to make him feel better and took time out to entertain the other children whilst...

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Helpful?
Thank Kenky-D
TheBirchHotel, Guest Relations Manager at Birch Hotel, responded to this review

Thank you so much for your review! We are so pleased the party was a success and everybody had a fantastic time. We pride ourselves on our levels of staff service and will pass on your compliments to the lady you mentioned. Its always lovely to hear that our valued guests appreciate it when we go that little bit further....

Durham, United Kingdom
Reviewed 3 weeks ago

Horrendous windows, could clearly hear road, wind and birds noise. Felt like we were sleeping with the window open, really struggled to sleep. Make sure you are early for breakfast, restaurant only has 10 tables. We went down at 09:05, there was queue of people waiting. We end up with a 30 minute for a table. Friendly staff, decent size...

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Helpful?
Thank TheDurhamWanderer
TheBirchHotel, Guest Relations Manager at Birch Hotel, responded to this review

Thank you for leaving a review from your recent stay. We were sorry your nights sleep was disturbed as our rooms are secondary glazed to prevent noise disturbing our valued guests. We do try and seat our guests at breakfast as soon as possible and thank you for bearing with us on Sunday its unfortunate that you had to wait...

Reviewed 20 April 2017 via mobile

Stayed here on and off for the past couple of years for work related reasons. Couldn't ask for anything else. Clean rooms. Great food with great service. And a stocked bar in the main foyer ideal after a long shift 👌

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Helpful?
Thank denbo88
TheBirchHotel, Guest Relations Manager at Birch Hotel, responded to this review

We are so glad that you’re enjoying your stay with us. It’s always reassuring when our regular guests find the time to leave such a positive review. With our freshly updated menu we hope to keep guests wanting more! Keeping our guests relaxed and engaged with what the hotel offers will hopefully mean happy guests for years to come.

Reviewed 20 April 2017 via mobile

The staff are extremely polite, helpful and proactive providing excellent customer service. The rooms are clean, comfortable and looked after. The breakfast is to die for and their soups and steaks!! I would eat here everyday if I could!!

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Helpful?
Thank Nathan S
TheBirchHotel, Guest Relations Manager at Birch Hotel, responded to this review

Thank you for taking the time to leave a review, we do pride ourselves on our guest service. Our housekeepers work hard to maintain the standard of cleanliness that guests expect and your comments are greatly appreciated and will be passed on. Breakfast at the hotel is always freshly cooked and I know the chef will appreciate your comments about...

Reviewed 5 March 2017 via mobile

Excellent stay with my dog too. Really dog friendly. Food is very good as well. We went there to go see family, but the staff made it all that much better. Straight from M62 into Hayward towards Manchester road left at lights and there it is, on the left.

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Helpful?
Thank Mike D
TheBirchHotel, Guest Relations Manager at Birch Hotel, responded to this review

Thank you for leaving such a positive review of your stay with us, we are delighted that our staff made such a good impression as we pride ourselves on our customer service. The chef also thanks you for your kind comments he takes great pride in preparing all dishes freshly and thrives on our guest’s feedback. We hope to welcome...

Bo'ness, United Kingdom
Reviewed 13 February 2017

Nice enough hotel especially for the money, OK the rooms are a bit tired and the shower is poor but the staff are nice and the restaurant is good, great breakfast.too. plenty of parking but Wi Fi is very poor even sitting in reception.

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Helpful?
Thank 604johnnyboy
Teddington, United Kingdom
Reviewed 8 February 2017

So it depends what you want from a hotel. The room was clean and everything worked in my room. Listed below the limitations if you wanted more than a warm room with a good sized TV and an average breakfast: - the bar stock was limited to the basics; and it and the lounge adjoining closes at 11pm and they...

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Helpful?
Thank Matt D
TheBirchHotel, Guest Relations Manager at Birch Hotel, responded to this review

Thank you for taking the time to leave a review and thank you for the positive comments about the cleanliness and rooms. We pride ourselves on our customer service and I was concerned about the closure of the lounge and bar as we usually stay open until the last guest has left the area. Please rest assured we will fully...

Manchester, United Kingdom
Reviewed 2 January 2017

Similar to another reviewer we attended for Xmas Lunch 2016 for a second year; a group of 22 in total thus a considerable spend given the cost of lunch plus drinks at the bar. The meal from being seated to us leaving immediately after dessert took theee hours in total which is ridiculous for three courses. Whilst the food was...

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Helpful?
1Thank hedgerows11
TheBirchHotel, Guest Relations Manager at Birch Hotel, responded to this review

Thank you for taking time to leave a review , and we can only apologise as we had a drop in our usual great standard of service. We realise its of little comfort but we had five members of staff who unfortunately didn't come into shift and consequently left us severely understaffed. Those staff who were in worked terribly hard...

Heywood, England, United Kingdom
Reviewed 1 January 2017 via mobile

We had a brilliant time at the Birch,arrived early and relaxed with friends for a couple of hours went to room to change ,came down to a welcome drink and then into main room. The meal was really lovely ,the staff couldn't do enough for us,entertainment was very good.our rooms were warm and comfortable with coffee ,tea and biscuits awaiting....

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Helpful?
Thank Linda B
TheBirchHotel, Manager at Birch Hotel, responded to this review

hello, Thank you for taking the time to leave a review about your experience here with us at The Birch. We are so glad you enjoyed your time here! We pride ourselves on customer service and are happy to here our staff were friendly and helpful for the duration of your stay. We hope to welcome you back soon and...

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just two turns from J19 on M62, ideal place to stay over if you visiting Manchester or Greater Manchester destinations. Relax in our cozy lounge. If you fancy a swim or work out we have an arrangement with The Heywood Village Centre which guests can use for free.Free Wifi & Free Car Parking. ... more   less 

Additional Information about Birch Hotel

Address: Manchester Road, Heywood, Rochdale OL10 2QD, England
Region: United Kingdom > England > Greater Manchester > Rochdale > Heywood
Price Range: ₹ 4,004 - ₹ 7,298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Birch Hotel 3.5*
Number of rooms: 29
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Also Known As:
Birch Hotel Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Birch Hotel staff and other travellers.
1 question
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Manchester, United Kingdom
over a year ago

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Questions? Get answers from Birch Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from main road”
604johnnyboy, 13 Feb 2017 | Read review
“Don't stay here”
Dawn_Chst, 9 Oct 2016 | Read review
“I would not bother going to this Hotel”
alanhT9219WP, 2 Oct 2016 | Read review
“I would think rooms at the rear of the building away from the trafic on the front.”
Keefypat, 14 Aug 2016 | Read review
“Room 19: Small, view of the car park.”
Timothyboja, 2 Jul 2016 | Read review
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US$ 71* /night
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Prices are for 1 room, 2 adults
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