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Birch Hotel

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Birch Hotel
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191 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Northwich, United Kingdom
Reviewed 1 week ago

Had eight rooms here for a Saturday night and five for a Sunday over a weekend, the receptionist allocated the rooms all wrong on the Saturday so on the Sunday despite having two booked rooms that were empty they made me pay for another one as they had allocated the rooms wrong so I had to pay for six rooms...

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Helpful?
Thank hawkethos
TheBirchHotel, Front Office Manager at Birch Hotel, responded to this review

Dear hawkethos, Thank you for taking the time to review your recent stay with us here at The Birch Hotel. I am sorry to read that we have not met your expectations during your stay. We always appreciate guests feedback, and we do apologise for any inconvenience that this has caused. We will investigate the points you have raised, and...

Saint-Pierre-sur-Orthe, France
Reviewed 1 week ago

A motel....not a hotel, not very clean, and had a very musty smell, I went for work, and it had been paid for, so I stayed, but could not wait to leave. I had paid for breakfast for 3 days, but after a bit of toast on 1 of the days, I decided to skip it for the next 2....

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Helpful?
Thank ant685
TheBirchHotel, Front Office Manager at Birch Hotel, responded to this review

Dear ant685, Thank you for taking the time to review your recent stay at The Birch Hotel. We always have a duty manager on site to assist all our guest's. We do appareciate guest's feedback during their stay so we may have the opportunity to put things right before they leave. I am sorry that we have not met your...

Halifax, United Kingdom
Reviewed 2 weeks ago via mobile

Good parking, very warm welcome from Mandy on reception I asked about charging drinks to our room from the bar, at the party, no problem, but said out loud oh just say it's for room 15 but there was other quest behind us waiting to check in,,hope that wasn't an invitation lol....our room 15 ground floor overlook a garden square...

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Helpful?
Thank dollydettolnurse
TheBirchHotel, Front Office Manager at Birch Hotel, responded to this review

Dear dollydettolnurse, Thank you for taking the time to share your thoughts on your recent stay at The Birch Hotel with the TripAdvisor community. I am sorry to read that we have not met all of your expectations during your stay. I have passed over your comments to our Maintenance team who will be investigating and taking any action where...

Bo'ness, United Kingdom
Reviewed 3 weeks ago

On arrival its a bit of a faff going through one door then turning around then another door and with bags its not a great first impression, at reception the girl was a bit frosty perhaps some welcome to our hotel tips would be good. the room was very tired but clean and good for the money, its a budget...

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Helpful?
Thank 604johnnyboy
TheBirchHotel, Front Office Manager at Birch Hotel, responded to this review

Dear 604johnnyboy, Thank you for sharing your thoughts with the TripAdvisor community on your recent stay at The Birch Hotel. I am sorry to read that we have not met your expectations on this occassion. HOwever I am pleased to read that our Dining options and food was of a high standard. I will pass on your comments to our...

Ubon Ratchathani, Thailand
Reviewed 2 November 2016

Small, stuffy, disappointing, and expensive room. Dark haired lady at reception very offhand; I believe she's one of the managers. She was very impolite and dismissive during breakfast. No access to Internet, despite repeated enquiries. Quite a grim atmosphere hanging over the place, even by Northern English standards. There's actually a Travelodge a few miles away that is much better...

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Helpful?
1Thank Ernest B
TheBirchHotel, Front Office Manager at Birch Hotel, responded to this review

Dear Ernest B, Thank you for your kind review of your recent stay at The Birch Hotel. Please let me apologise for any inconvenience caused during your stay with us. I will be investigating the matter and taking any action where necessary. Please let me also apologise for the internet connectivity issues. We did experience a problem during your stay...

Manchester, United Kingdom
Reviewed 26 October 2016

Thanks to the Birch Hotel for making our birthday celebrations a brilliant success😊We booked the "Garden Room" venue for my birthday, in which I invited a variety of age groups who all enjoyed the evening and buffet provided👍🏼Our DJ, who the hotel also arranged for us, was excellent. The staff were very friendly, helpful, supportive, and polite. Everyone who attended...

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Helpful?
Thank GwynnethEmmens
TheBirchHotel, Manager at Birch Hotel, responded to this review

Hello, Thank you so much for your review! We are so pleased the party was a success and everybody had a fantastic time. We like to make sure all our guests are enjoying themselves at all times along with the hosts. The DJ plays a wide variety as you know to suit all ages and gender in which I will...

Reviewed 26 October 2016 via mobile

The potential is there for this to be a really nice place to stay. Work needs to be done and money invested. Cons: The corridors and doors need painting. The z-bed was awful with a very thin mattress and my daughter sank in it. The wifi didn't work at all. Pros: Friendly and helpful staff, nice bathroom, beds are quite...

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Helpful?
Thank Martin E
TheBirchHotel, Manager at Birch Hotel, responded to this review

Hello, Thankyou for your review! We are currently undergoing refurbishments throughout the hotel including new z-beds and painting of the corridoors and rooms. We have taken everything on board and this is taking place as we speak. Regarding our friendly staff, we pride ourselves in excellent customer service and like to assist our guests in having a comfortable and nice...

Manchester, United Kingdom
Reviewed 13 October 2016

I visited the hotel last weekend and what lovely grounds it is on! Peaceful and quiet. When having breakfast we had a window view and this was lovely. The staff are very pleasant and helpful with smiling faces to greet us. The food was beautiful I had homemade chicken currry and my partner had mixed grill. Well worth the money!...

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Helpful?
Thank mandyh93
TheBirchHotel, Front Office Manager at Birch Hotel, responded to this review

Dear mandyh93, Thank you for your kind review of your recent stay at The Birch Hotel. I am delighted to read that we have exceeded your expectations during your stay, and I will be forwarding your review to our team. We hope that we may serve you again soon. Kind regards, The Birch Hotel

Bristol, United Kingdom
Reviewed 9 October 2016

Opening the door to my room was like stepping back 30 years. The furniture was chipped and the room was small and claustrophobic. In the main it appeared clean although there was quite a bit of mould in the bathroom. Overall the hotel felt very tired and in need of a massive refurb, don't think anything has been done for...

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Helpful?
Thank Dawn_Chst
TheBirchHotel, Front Office Manager at Birch Hotel, responded to this review

Dear Dawn_Chst, Thank you for your kind review of your recent stay at The Birch Hotel. I am sorry to read that we have not met your expectations during your stay with us. We have noted your comments regarding the rooms and passed this onto our Maintenance Team to check and correct where necesary. We take all guests feedback seriously,...

London, United Kingdom
Reviewed 5 October 2016

I stayed at this hotel with my husband this weekend for a reunion with over 50 people and I can honestly say the worst hotel I have ever stayed in. Same member of staff running reception as bar on arrival meaning we had to wait ages to get our room keys. Upon entry to the room it was gloomy and...

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Helpful?
1Thank lisalloyd8261
TheBirchHotel, Front Office Manager at Birch Hotel, responded to this review

Dear lisalloyd8261, Thank you for taking the time to review your recent stay at The Birch Hotel, and for sharing this with the TripAdvisor community. I am sorry to read that we have not met your expectations during your stay with us. I have passed over your comments to our Management Team, who will be investigating and taking any action...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just two turns from J19 on M62, ideal place to stay over if you visiting Manchester or Greater Manchester destinations. Relax in our cozy lounge. If you fancy a swim or work out we have an arrangement with The Heywood Village Centre which guests can use for free.Free Wifi & Free Car Parking. ... more   less 

Additional Information about Birch Hotel

Address: Manchester Road, Heywood, Rochdale OL10 2QD, England
Region: United Kingdom > England > Greater Manchester > Rochdale > Heywood
Price Range: ₹ 4,005 - ₹ 8,757 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Birch Hotel 3.5*
Number of rooms: 29
Reservation Options:
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Also Known As:
Birch Hotel Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Birch Hotel staff and other travellers.
1 question
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Manchester, United Kingdom
6 months ago

See all questions (1)

Questions? Get answers from Birch Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
 of 5 bubbles Dawn_Chst, 9 Oct 2016 | Read review
“I would not bother going to this Hotel”
 of 5 bubbles alanhT9219WP, 2 Oct 2016 | Read review
“I would think rooms at the rear of the building away from the trafic on the front.”
 of 5 bubbles Keefypat, 14 Aug 2016 | Read review
“Room 19: Small, view of the car park.”
 of 5 bubbles Timothyboja, 2 Jul 2016 | Read review
“the room in the hotel down the road”
 of 5 bubbles rachel19142014, 2 Mar 2016 | Read review
5 of 5
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