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Hallmark Hotel Hull

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Hallmark Hotel Hull
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963 Reviews from our TripAdvisor Community

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Showing 962: English reviews
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Reviewed yesterday NEWvia mobile

Over priced and awful. The staff were rude and useless. The receptionist shouldn't of been working in customer service as she didn't know how to communicate or look at people properly. The food was cold and disgusting. When I complained nothing was done about it. The room we stayed in was £100 and it was small, dingy, dirty and cold....

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Helpful?
Thank Tyler G
Manchester, United Kingdom
Reviewed 3 days ago NEW

Pros - great massage, tasty afternoon tea and prosecco Cons - spa facilities meant one sauna, decor outdated, no locker keys so had to leave valuables at reception Value for money - we'd bought an afternoon tea with prosecco and one treatment spa day on wowcher at £30pp so good value - at full price I would have been disappointed

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1Thank beckysheff23
Belper, Derbyshire
Reviewed 3 days ago NEW

Our expectations at Hotels are quite reasonable and we rarely complain. Arrived at the Hotel on Mothers Day for a one night break including dinner. It had been busy. The staff member on reception normally works nights so benefit of the doubt that he didn't know we were also due a free drink. He dealt with this straight away though....

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Thank 2eastwalk
Chesterfield, United Kingdom
Reviewed 3 days ago NEWvia mobile

Overnight Sunday stay, booked direct on Hallmark website - DBB Spring offer. Pleasant, but somewhat inefficient check in. We had River View rooms (pay extra) which gave us a good view of the Humber bridge. Double room was compact, but adequate with flatscreen tv, kettle, comfy bed. No safe or aircon. Bathroom is small but functional. Fully tiled with over...

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Helpful?
Thank jandlUk
Serena W, General Manager at Hallmark Hotel Hull, responded to this review

Thank you for your valuable feedback; of which will be discussed further with our Management Team. I hope that you will consider the Hallmark Hotel once again in the future. Kindest Regards, Serena

Bedford, United Kingdom
Reviewed 1 week ago via mobile

Stayed here a couple of nights on business. Lovely hotel with friendly staff. Rooms are comfortable and mine had a great view of the bridge. Nice bar area and a good breakfast. There is a gym hete although i didnt use it. Its a 10 min drive into Hull depending on traffic!

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Helpful?
Thank Jack G
Serena W, General Manager at Hallmark Hotel Hull, responded to this review

Thank you for your lovely feedback. The Team and I are delighted that you found our hotel to have a friendly Team, with comfortable guest rooms and that you enjoyed your view of the spectacular Humber Bridge! We are ideally located to Hull - the 2017 UK City of Culture; a mere 10 minutes away. We look forward to welcoming...

Scunthorpe, United Kingdom
Reviewed 1 week ago via mobile

Had afternoon tea in the lounge , was very pleasant comfortable and friendly staff Chantelle was very helpful and made sure we had everything we needed , she also made up boxes of cakes and sandwiches we couldn't eat , everything made for a very relaxing and pleasant afternoon . Sandwiches and cakes and scones were delicious

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Helpful?
Thank Jacky S
Serena W, General Manager at Hallmark Hotel Hull, responded to this review

WOW! Thank you for your fantastic 5 star review; along with your special mention on Chantelle. The Team and I are delighted that you found your afternoon tea to be very pleasant and comfortably with a friendly team; and that you enjoyed a very relaxing and pleasant afternoon. We look forward to welcoming you back to the Hallmark Hotel again...

England, United Kingdom
Reviewed 2 weeks ago via mobile

Great hotel, great staff and lovely food - cannot complain. We booked from a third party for a spa weekend, the gym isn't all that great but absolutely fine for a quick workout. Massage was good and very relaxing. Would definitely visit the hotel again.

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Thank lilly2024
Serena W, General Manager at Hallmark Hotel Hull, responded to this review

WOW! Thank you for your fabulous 10/10 feedback; the Team and I are delighted to receive. It's fantastic to hear that you found our hotel to "Great", with a great Team and lovely food; and that you enjoyed a good and very relaxing massage. We look forward to welcoming you back to the Hallmark Hotel in the near future. Kindest...

Royal Tunbridge Wells, United Kingdom
Reviewed 2 weeks ago

Stayed at the Hallmark in Hull for one night whilst visiting Hull last week. The hotel is well appointed with very friendly staff on the bar and at reception. Rooms are fine clean etc, without much of a wow effect. Breakfast was good quality and plentiful. Parking on-site very convenient. Finding the hotel was more of a challenge, due its...

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Thank danbullough
Serena W, General Manager at Hallmark Hotel Hull, responded to this review

Thank you for your great feedback; the Team and I are delighted that you found our hotel to be well appointed with a very friendly Team; with good quality Breakfast and car parking. We look forward to welcoming you back to the Hallmark Hotel in the near future. Kindest Regards, Serena

Daventry
Reviewed 3 weeks ago

We have stayed at this hotel for one night early march 2017. We were on our way to stay in a log cabin and used this hotel as a stop gap on the journey to our final location. The adverage cost for a standard double room including breakfast if you book in advance is around £70 to £80 a night...

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1Thank Mark F
Serena W, General Manager at Hallmark Hotel Hull, responded to this review

Thank you for your lovely feedback. It's great to hear that you found your guest room well decorated,and nice with a comfortable bed, and well spaced out bathroom. We are delighted that you found our Breakfast to be really good and food of high quality and service. The Team and I are delighted that you enjoyed our spectacular view of...

Manchester, United Kingdom
Reviewed 3 weeks ago

I admit I read previous reviews and was alarmed with what some had to say, but I have to say our stay this weekend was a very positive experience from start to finish!! The room was comfortable and well kitted out. My husband particularly liked that the room had mugs, not cups and saucers and you could ring Reception and...

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1Thank 440alexl
Serena W, General Manager at Hallmark Hotel Hull, responded to this review

WOW! Thank you for your lovely 5 Star Review; the Team and I are delighted that you and your Husband had a positive experience at the Hallmark Hotel. It's great that you found our guest rooms to be comfortable and well kitted out; and our food very nice both during the evening and at Breakfast. We very much look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
An eclectic mix of 28 4 Star hotels located around the England & Scotland; specialising in being the "Home of Great Hospitality". ... more   less 

Additional Information about Hallmark Hotel Hull

Address: Ferriby High Road, North Ferriby HU14 3LG, England
Region: United Kingdom > England > Yorkshire > East Riding of Yorkshire > North Ferriby
Price Range: ₹ 4,166 - ₹ 8,903 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Hull 4*
Number of rooms: 95
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Also Known As:
Hotel Elizabeth Hull
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Hull staff and other travellers.
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Questions? Get answers from Hallmark Hotel Hull staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for River views for a small supplement.”
 of 5 bubbles 2eastwalk, 27 Mar 2017 | Read review
“Next time we will ask for a view of the Humber”
 of 5 bubbles 636MarkF, 9 Mar 2017 | Read review
“Did not stay the night”
 of 5 bubbles JackyG393, 22 Feb 2017 | Read review
“don't use with a Groupon voucher”
 of 5 bubbles jamm20152015, 15 Feb 2017 | Read review
“The signature suite, was excellent, in presentation and value.”
 of 5 bubbles peted813, 12 Feb 2017 | Read review
5 of 5